Who does not wish to enjoy premium services onboard? Well, for those who have booked reservations with Air India, they are offered an upgrade their booking to an upper class. However, some passengers are not aware of the process they, can check out the complete details regarding the upgrade mentioned in this article.
For the passengers who wish to upgrade their booking, they are offered a bid and upgrade service that enables one to access the best services and privileges while traveling. Besides, to help one get a clear idea, here are the detailed steps that one can follow or seek assistance for the same by contacting Air India customer service to upgrade the booking.
Begin the process of ticket upgrade by checking the eligibility of the ticket by entering the booking details.
If the reservation is eligible, then the passenger can bid for an upgrade to business and first-class.
Further, the passenger can modify, change, and cancel the booking 72 hours before the departure of the flight.
And then, the passenger is required to mention credit card details and proceed with the process.
Now, the passenger needs to submit their bid and wait for 48 hours to verify whether their bid is accepted or not.
Many passengers have a query whether they are eligible for an upgrade or not. So, they can either dial the Air India customer service phone number or follow the listed points.
It is required that the passenger holds a valid ticket of the airline with document number 098.
Also, the passenger is required to have an active email id at the time of booking.
The particular flight must have seats in business and first-class.
The passengers are offered priority check-in and boarding services.
Additional baggage allowance
Luxury seats
Gourmet meals onboard with wine and liquor
Besides, if the passenger still has queries regarding the seat upgrade, they can reach out to Air India customer service to upgrade seats in time.