Apple users can find more information in our FAQ How do I add tickets to a digital wallet? and Android users can view the FAQ How do I use Google Pay for event entry? for event entry for more information.

With mobile ticketing, your phone is all you need. When purchasing tickets, some events will be listed as Mobile Only, while others will allow you to select the Mobile Entry option at checkout. To access your mobile tickets:


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No need to organize a meet-up outside the venue to exchange tickets. If you bought tickets for yourself and others, you can simply transfer their mobile tickets straight to them. Everyone can head inside on their own time and meet up right at their seats. For more on how to transfer tickets, head here.

No more fumbling in your bag to find your ticket or, even worse, enduring the very real fear of losing it altogether. A mobile ticket will always be there, right on your phone, for easy access before and at the event.

Depending on the event and the delivery method you selected at checkout, you may have a few options to access your tickets. To get started, you'll want to visit your My Account and locate your order to see which delivery option was chosen.

For some events, you can make delivery changes, but not for resale tickets. If you would like to change your delivery method, visit the FAQ Can I change how my tickets are delivered? for instructions.

We always suggest practicing safe ticket shopping and management. If tickets have been sent to you, we recommend that you know and trust the person transferring to you. If the tickets were obtained fraudulently by the person transferring them, they may be canceled at any time.

Delivery information will be provided within your purchase confirmation email, on your order in My Account or on the event page. If you haven't received your tickets two days (48 hours) before the event, connect to Fan Support.

I guess it must have to do with scalpers or something, but I'm really hating this mobile ticket thing. Like if my phone dies or I forget a password or something, I'm totally hosed. If I printed out a screen capture of the ticket, would the place refuse to let me in with it? Is screen grabbing to my photo album on my phone acceptable?

All I got from ticketmaster was a text message with a link. WTF is that about? Am I expected to locate that text and click the link the day of the show? I also got the ticketmaster app, but of course I'll never remember my password for that if it is asked again. I saved to google pay, but I've never used that app before.

In short, I'm just venting a little, and can't really imagine my mom or anyone not very tech savvy ever understanding WTF is going on with this whole thing. I just want to have paper tickets, but it's impossible without having them physically mailed by TM for an absurd fee.

A mobile ticket is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud. You're probably already using your smartphone to attend movies or when you travel, so why not for live events? It's our effort to make your Lumen Field experience the very best. Mobile tickets provide:

No, we have eliminated PDF paper tickets and season ticket card. All tickets are mobile and accessible via your smartphone or mobile device. Screenshots are not accepted due to the rotating barcode technology.

When transferring ticket(s) you will receive two (2) emails: one confirming your ticket(s) have been sent and another when your recipient accepts the ticket(s) you sent. Your recipient will also receive an email prompting them to accept your tickets.

Once the ticket transfer has been accepted, the ticket(s) in your account, as well as your printed commemorative tickets, are no longer valid and you will not be able to get into the event with those tickets.

When communicating with fans, start early. The earlier you begin to launch mobile ticketing education messages in your communications, the faster you can understand and respond to fan concerns through customer support and marketing channels. Similar to our multichannel fan education approach, these messages should succinctly instruct fans on mobile ticketing touchstones, which include:

To help fans who are new to digital ticketing, designate a few members of your event day staff to serve as a rapid-response mobile ticketing resolution team. Easy-to-use and intuitive enough to complete training in minutes, TM1 Sales empowers your resolution team to handle mobile ticketing redelivery and fan support right at entry straight from an iPad. Station your resolution team at different entrances to provide timely, in-person assistance to ensure fans are scanned in at record speed.

By better understanding what is important to fans through surveys, fan events, contests and social engagement, you can generate targeted, creative campaigns that increase mobile adoption. For example, Georgetown University was able to incentivize season ticket holders to switch to mobile tickets through concession vouchers, free season tickets drawings and vanity tickets that drove season ticket holders to their online ticket management solution. As the team saw decreased physical ticket usage, they adjusted their strategy to focus solely on mobile ticketing.

To access your mobile tickets, download the latest version of the Cleveland Browns app. Open the app and select "Tickets" from the navigation menu. Then select "Access Your Mobile Tickets".

Your ticketed events will be listed on your screen. Select one and click "View Barcode". iOS users can also select "Add to Apple Wallet" prior to the event for the fastest access to your tickets. Note: passcode must be enabled for Apple Wallet to work. Click here for instructions on how to set up a passcode.

At the event, show the barcode to the ticket-taker. If you have multiple tickets, swipe left to reveal additional barcodes. NOTE: Screenshots are not permitted and will not work.

With a secure, unified credential system, you can sign into your Ticketmaster and Account Manager sites using a single sign-in (username/password). With this new sign-in, not only is your account more secure, you no longer have to remember several username/passwords and can access your tickets faster.

Account information including your name, email address, phone number and password can be updated in the My Profile section of your Ticketmaster account. You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com.

For an Apple device:

Open the App Store.

Tap your profile icon at the top of the screen.

Scroll to see pending updates and release notes. Tap Update next to the Steelers mobile app.

For an Android device:

Open the Google Play Store app.

Tap the profile icon on the top right.

Tap Manage apps & device. Apps with an update available are labeled "Update available."

Tap Update next to the Steelers mobile app.

To access tickets purchased from a third party not affiliated with the Pittsburgh Steelers or Ticketmaster, please contact the source from which you purchased the ticket(s) for any issues accessing your mobile tickets.

To cancel a transfer BEFORE the tickets have been accepted, tap "Cancel Transfer" to return the tickets to your account. Once the tickets have been accepted by the recipient, the option to cancel the transfer will no longer be available.

Tickets cannot be transferred from a digital wallet. If you can no longer attend the event and wish to send the tickets to a guest or post for sale, delete the tickets from your wallet and then transfer or post for sale via the Steelers Official Mobile app.

Yes, though it is recommended that you transfer tickets to each of your guests. However, if arriving/entering the gates together, you may save all tickets to one device and swipe left through the tickets to scan them individually.

If you do not plan to arrive together, before heading to the North Shore, transfer your tickets to your guests so each person has their individual ticket saved to their mobile device in advance of gameday.

With the increased focus on secure, contactless entry, PPG Paints Arena is now a mobile-only facility. Fans, including season ticket holders, will be required to show a mobile ticket via a smartphone to gain entry. Fans can access their tickets by visiting www.pittsburghpenguins.com/myaccount or by clicking 'Manage My Tickets' from the Tickets menu in the Penguins App. If tickets were purchased through ticketmster.com the Ticketmaster App is recommended.

IMPORTANT: Fans are encouraged to store tickets in their mobile wallet for offline use. Note, tickets saved in a mobile wallet will not display a barcode. This is okay! Tap the ticket and hold your phone near the reader for the ticket to scan.

We encourage fans to place their tickets in their mobile wallet for offline use. If you are still unable to access your tickets, please visit the Guest Service windows at the DICK'S Sporting Goods Box Office located inside the Highmark Gate. As long as you have a photo ID and a valid Penguins or Ticketmaster account, our staff will assist with gate entry.

Any smartphone that can browse the internet can load a mobile ticket. If you don't have a smartphone, please go directly to the Guest Service windows at the DICK'S Sporting Goods Box Office located inside the Highmark Gate. As long as you have a photo ID and a valid Penguins or Ticketmaster account, our staff will assist with gate entry.

There is no mobile delivery fee associated with a mobile ticket. However, your cellular carrier may charge a fee to browse the internet on your smartphone. Please consult your cellular plan for any additional charges.

With SafeTix, your phone is your ticket! SafeTix are encrypted mobile tickets designed to provide the best possible entry experience and eliminate fraudulent tickets. These tickets are powered by a new rotating barcode that refreshes every 15 sections so it cannot be stolen or copied, keeping your tickets safe and secure. Follow these simple steps to access your tickets through either your Ticketmaster account, or your Bethel Woods account. ff782bc1db

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