NOTICE: The Office of the Healthcare Advocate is currently closed to public visitors as a protective measure for the safety of customers and staff. We will continue to provide services by email and telephone. The Office of the Healthcare Advocate may be contacted by utilizing our on-line services on our website, by calling our main number at 1-866-466-4446 or by emailing us at healthcare.advocate@ct.gov

In addition to offices for Office of Medicare Hearings and Appeals (OMHA) headquarters and central operations, there are several field offices around the country. Find the locations and phone numbers for those offices below.


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The Toll Free Beneficiary Help Line is staffed from 8:00 a.m. to 4:30 p.m., Eastern Time. If calling at other times or if the OMHA Beneficiary Help Line staff are assisting other callers, please leave a voicemail with your name and phone number and we will return your call as soon as possible.

Our employees are not acting as your attorney. Responses you receive via electronic mail, phone, or in any other manner do not create or constitute an attorney-client relationship between you and the Center for Medicare Advocacy, or any employee of, or other person associated with, the Center.

Information received from our employees, or from this site, should not be considered a substitute for the advice of a lawyer. www.medicareadvocacy.org does not provide any legal advice and you should consult with your own lawyer for legal advice. This web site is a general service that provides information over the Internet. The information contained on this site is general information and should not be construed as legal advice to be applied to any specific factual situation.

There are 10 Medigap plan options available, A, B, C, D, F, G, K, L, M, and N. Each lettered plan has different, yet standardized, benefits and coverage that must follow federal and state laws. Compare the coverage of each lettered plan and choose the plan letter that covers what you need. Once you've decided on a plan letter, compare the price of that plan letter offered by different insurance companies. PA MEDI can help you compare plan benefits and costs or you can also visit Find a Medigap policy that works for you (medicare.gov) to compare plans.

Medicare Savings Programs (MSP) help with Medicare Part A and B costs. If you have limited income and resources, you may qualify for one of these programs potentially saving you over $1,900 each year. These programs are administered by the Pennsylvania Department of Human Services. You can apply online: www.compass.state.pa.us, by phone: 1-866-550-4355 or call PA MEDI for help at 1-800-783-7067.

"Medicare & You: Preventing Medicare Fraud," a video from the Centers for Medicaid and Medicare Services, advises you to "hang up the phone if someone calls and asks for your Medicare number." It also urges you to guard your Medicare number like you would your credit card numbers.

You can also file consumer complaints about phone scams with the FCC or the FTC. Read the FCC Complaint Center FAQ to learn more about the FCC's informal complaint process, including how to file a complaint, and what happens after a complaint is filed.

More detailed information on Medicare's benefits, costs, and health service options is available from the Centers for Medicare & Medicaid Services (CMS) publication Medicare & You,  which is mailed to Medicare beneficiary households each fall and to new Medicare beneficiaries when they become eligible for coverage. This and other Medicare publications are also available by phone or online:

Any document that contains the identity of an enrollee or a provider is confidential. For this reason, Maximus cannot accept case files or additional information sent via facsimile or email transmission. Submit confidential information to Maximus in hard copy by US mail or commercial delivery service.

Please note: Electronic mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information, you may want to send it by postal mail instead. If you still wish to email us medicareappeal@maximus.com.

This information only applies only to prescription drug plans that are authorized by Medicare to sell prescription drug insurance to Medicare beneficiaries. You can learn about the Medicare Prescription Drug benefit at www.medicare.gov, by calling your closest SHIP office 888-696-7213, or by calling Medicare at 800-633-4227.

Medicare Plan Finder Worksheet 2014 You can use this worksheet to collect all the personal information you need to find a Medicare health and/or drug plan that meets your needs. Once you complete this worksheet, you can talk with a SHIP counselor by calling 888-696-7213, call Medicare at 800-MEDICARE (800-633-4227), or visit the medicare.gov website.

Superior HealthPlan provides quality Medicaid and CHIP health insurance to members across Texas. If you have STAR or CHIP coverage, call 1-800-783-5386 to speak with a Superior HealthPlan representative. If you have any other type of coverage from Superior, you can find the right phone number below to get in touch with the right team.

f you are a provider contracted with Superior, and have questions, call one of the phone numbers listed below. Office hours are 8 a.m. to 5 p.m. (Central Time), Monday through Friday. For STAR Health, Allwell from Superior HealthPlan and Ambetter from Superior HealthPlan, office hours are from 8 a.m. to 6 p.m. (Central Time), Monday through Friday.

Below is a list of Superior office locations and phone numbers in Texas. For help with benefits and services, members should continue to call Superior Member Services. If you want to apply for Medicaid, call 2-1-1 or visit www.YourTexasBenefits.com. To enroll with Superior, call 1-800-964-2777.

If you need help understanding the language being spoken, Superior has people who can help you on the phone or can go with you to a medical appointment. You can also request any materials on this website in another format, such as large print, braille, CD or in another language. Simply call Superior Member Services. 006ab0faaa

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