How to Contact Kraken Support — Easy & Safe Guide
If you're trying to reach Kraken support for help with your account, transactions or wallet — here’s how to get in touch (and avoid scams).
✅ Reliable Ways to Reach Kraken
Live chat via Kraken website or app
The easiest and most reliable way to get support from Kraken is through their live-chat option. On the desktop site or mobile app, go to the Help Center, open any article, and then click “Chat with us”. Kraken Support Center+1
Support tickets / request forms
If chat does not resolve your issue, you can submit a request via Kraken’s support form. This is useful for non-urgent matters or technical issues.
📞 What About a Phone Number?
Historically, Kraken had a “voice support” option, but phone support is now listed as temporarily unavailable. Kraken Support Center+1
Kraken warns that any phone numbers claiming to be “Kraken Support” but not appearing on their official Support page are likely scams. Kraken Support Center+1
⚠️ Important: Real Kraken support will never ask for your password, 2FA codes, seed words, wallet addresses, or for remote access to your device. If someone claiming to be Kraken asks for those — do not comply, and treat it as a scam.
🛡️ Why Kraken Changed Its Contact Strategy
💡 Tips for Smooth & Safe Support Requests
Always start via the Help Center (on Kraken’s official site/apps) — that ensures you’re dealing with the real Kraken support team.
Be ready with relevant details: your account email, subject (e.g. login issue, deposit/withdrawal), approximate time — this helps them respond faster.
Never share sensitive info (passwords, 2FA codes, recovery phrases) even if the “agent” asks — that’s always a red flag.
If you see a phone number claiming to be Kraken support outside the official site — treat with caution. Better not call.
✍️ Sample Blog-Intro (for SEO + User Interest)
“Too many crypto users still rely on phone-support numbers they find online — and that puts them at risk. If you're using Kraken, here’s the safest, fastest way to get real help — and how to avoid scammers pretending to be support.”