Effective Date: 4/10/2026
HOUSE ALMA LTD ("we," "our," or "us") operates the NexaSpace mobile application (the "App" or "Service"). This Privacy Policy explains how we collect, use, and protect information when you use our Service.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined below, please discontinue use of the Service.
We collect information only when necessary to provide and improve the Service.
You may voluntarily provide personal information when interacting with the Service, including:
Name
Email address
Information included in communications, feedback, or support requests
Providing this information is optional and at your discretion.
When you use the Service, certain information may be collected automatically, such as:
Device type and model
Operating system version
Application version
Usage statistics and interaction data
Error reports and crash data
Language preferences
Approximate geographic location (city or country level only)
This information helps us improve performance and reliability.
We do not collect sensitive personal information, including:
Payment or financial information
Precise location data
Health information
Biometric identifiers
Government-issued identification numbers
We may use collected information to:
Operate and maintain the Service
Improve functionality and performance
Respond to support inquiries
Analyze usage trends
Detect and prevent technical issues
Comply with legal obligations
We do not sell or rent personal information.
We may use third-party services to support the operation of the App, including:
Analytics services
Hosting providers
Technical support tools
These third parties may access limited information solely for performing services on our behalf and are required to maintain confidentiality.
We may share information only in the following circumstances:
When required by law or legal process
To protect the rights and safety of users or the Company
To prevent fraud or misuse
With service providers assisting in app operations
We do not sell personal data to third parties.
We retain information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
You may request deletion of your personal information by contacting:
nguyenquynhthuytien7410958@gmail.com
We will review and process requests within a reasonable timeframe.
We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or loss.
However, no method of electronic storage or transmission is completely secure.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such information is identified, it will be promptly deleted.
If you use the Service from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ.
By using the Service, you consent to these transfers.
We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date. Continued use of the Service indicates acceptance of the updated Policy.
If you have any questions about this Privacy Policy, please contact:
HOUSE ALMA LTD
Email: nguyenquynhthuytien7410958@gmail.com
Phone: +447786073170
Address: 18 Pimpernel Way, Lychpit, Basingstoke, England, RG24 8SS