What Exactly Is a Hotel Management System | Nanovise Technologies

Have you ever walked into a hotel and been impressed by the customer service? You might have noticed the person behind the front desk know everything about your stay and had a solution for your every problem while staying at a hotel. You might think that that person is made of magic. :) Well, the secret behind there impressive customer service is an outstanding hotel management system which is installed in their system and working for them 24x7 to provide you with a memorable experience. Good hotel management system, much like excellent customer service.

Whether at the metro or urban city or coastal city, customers always desire for a positive and memorable experience while staying at a hotel or resort. And to meet the expectations of their customers, hotels manager has to do and pre-plan a lot of work from operations to services. They always try to impress the customers from when they arrive to when they check out.

And creating a good impression is not an easy task in the service sector, as there are plenty of in-house jobs are there in different departments, and all departments depend on each other to perform well. For this, there will be perfect coordination between all. And it is impossible to manage all hotel operations in person manually by any manager.

That's why in modern days thanks to technology they all prefer an error-free hotel management system in their hotels which reduce the stress of hotel management and helps in customer satisfaction, growth and revenue.

What Exactly Is a Hotel Management System?

A hotel management system is a software platform that helps hotel managers and owners control every aspect of their hotel operations, from housekeeping to billing. It's crucial in these competitive days that to stay ahead in the hotel business as it all depends on customers satisfaction. And the hotel management software helps hotels to reduce the complexity of interacting operations. Which save their huge time which they can focus on hotel growth and planning.

Nanovise, hotel management system, is an easy-to-use hotel management software that allows you to handle multiple tasks at once. Our software scans for the best available room when a reservation is being made, taking into account price, size and necessities. It also has features that allow staff to manage workflows like payments, room changes, room upgrades, room service orders and inclusive and exclusive GST, auto GST calculation and more.

From front office activities (guest check-in/out, room assignments and point of sale) to back-office activities (sales, accounting, and billing), Nanovise hotel management system provides a wide range of features that allow you to manage the relationship and experience of your customers. Our single-screen entry system allows for quick registration by providing guest info, dates, payments and room information right when guests arrive.

The interface also enables users to assign discounted rates to guests. It is a very user-friendly platform that requires very minimum training time to familiar with the system.