FAQ
FAQ
< Equipment >
Washing machine, Hair dryer, Microwave, Electric kettle, IH cooking heater, Kitchen utensils, Fridge, TV, and Clothes iron
< Amenities >
Toothbrush, Slippers, Bath towels, Face towels, Nightwear, Shampoo, Conditioner, and Body soap
Unfortunately, we are unable to keep your luggage before check-in and after check-out due to the unmanned facility. You can use the luggage storage service, "ecbo cloak", instead.
Late check-out is available upon request for ¥3,300 per hour until 12:00 PM. However, availability depends on the room status on the day. Please contact us by the day before your check-out to inquire.
Is it possible to book an extended stay?
We sincerely apologize, but we kindly ask that you make your reservation again through booking sites.
If you have made a reservation through a travel agency or an online booking site with pre-payment, please note that the receipt will be issued by the respective agency or site. Therefore, we are unable to issue invoices or receipts at the hotel. For more information, please contact the travel agency or booking site you used.
For guests who choose to pay at the facility, please contact us.