FAQ
FAQ
< Equipment >
Washing machine, Hair dryer, Microwave, Electric kettle, IH cooking heater, Kitchen utensils, Fridge, and TV
< Amenities >
Toothbrush, Slippers, Bath towels, Face towels, Nightwear, Shampoo, Conditioner, and Body soap,
We can only accept items for storage on the day of check-in and the day of check-out. You can use the luggage storage service, "ecbo cloak", instead.
Late check-out is available upon request for ¥3,300 per hour until 12:00 PM. However, availability depends on the room status on the day. Please contact us by the day before your check-out to inquire.
Is it possible to book an extended stay?
Please come to reception, including to check availability.
If you have made a reservation through a travel agency or an online booking site with pre-payment, please note that the receipt will be issued by the respective agency or site. Therefore, we are unable to issue invoices or receipts at the hotel. For more information, please contact the travel agency or booking site you used.
For guests who choose to pay at the facility, please contact us.
Any items available for hire or sale?
・Clothes iron, ironing board, Additional hanger, Skin lotion, Skin milk, Makeup remover, Luggage scalle
・Washing powder / ¥200