Privacy Policy

Effective Date: 15-06-2023

Thank you for choosing Horeka, a mobile application developed and owned by Turmeric Tattva Private Limited. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use the Horeka mobile application. By accessing or using the Horeka application, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1 Personal Information:

When you register and create an account on Horeka, we may collect personal information such as your name, email address, phone number, and business details, including the name and address of your hotel, restaurant, or eatery along with GST details.

1.2 Order Information:

When you place orders through Horeka, we may collect information related to your purchases, including the products ordered, quantities, prices, and payment details.

1.3 Device and Log Information:

We may collect information about your device, including your mobile device ID, operating system, and version, as well as log files containing details about your use of the Horeka application.

1.4 Location Information:

With your consent, we may collect your precise location information to provide you with tailored services, such as displaying relevant suppliers or estimating delivery times.

Use of Information:

2.1 Providing Services:

We use the information collected to provide you with the services offered through the Horeka application, including processing your orders, delivering products, and managing your account.

2.2 Personalization:

We may use your information to personalize your experience on Horeka, such as recommending products, promotions, or offers that may be of interest to you.

2.3 Communication:

We may use your contact information to communicate with you regarding your orders, account updates, promotional offers, or other relevant information about Horeka.

2.4 Analytics and Improvements:

We may analyze the data collected to improve our services, enhance user experience, and optimize the performance of the Horeka application.

Information Sharing:

3.1 Service Providers:

We may share your information with third-party service providers who assist us in providing the Horeka services, such as delivery partners, payment processors, and customer support providers. These service providers are obligated to protect your information and can only use it to perform their designated tasks.

3.2 Legal Compliance:

We may disclose your information if required by law, legal process, or government request. We may also disclose your information to enforce our rights, protect our property, or ensure the safety of our users or the public. Any legal disputes arising in the future while using the Horeka application is subject to Bhubaneswar Jurisdiction Only.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Security:

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, update, or delete your personal information collected through Horeka. You may also have the right to restrict or object to certain processing activities. To exercise your rights, please contact us using the contact details provided at the end of this Privacy Policy.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on the Horeka application. We encourage you to review

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