SUPPORT
Questions, bugs or feedback? Email wordcruz5@gmail.com with your device model and iOS version, and we will get back to you, usually within a few days.
How do I play? Place one bunny in every row, every column and every colored region. Two bunnies can never touch, not even diagonally. Tap a cell to mark it with an X, double-tap to place a bunny.
I'm stuck on a level. Use a Hint: it explains the next logical step. The Locate tool places one bunny for you. You earn one of each by clearing a new level, one more for a short optional video, and packs are in the shop (the bag on the home screen).
I ran out of hearts. Each level gives you three hearts. When they run out, the first "Restore Hearts" is free; after that you can get another one for a short optional video, or restart the level.
I bought something on another device, or reinstalled. Open the shop (the bag on the home screen) or Settings and tap Restore Purchases. Remove Ads and the Premium Bundle come back on every device signed in to the same Apple Account. Hints and Locates from packs stay on the device where you bought them.
Ads. The free version shows ads from Google AdMob. Remove Ads (or the Premium Bundle) turns off the banner and the ads between levels; optional reward videos stay available. Where the law requires it, you can review your ad consent in Settings, Privacy Choices.
Where is my progress saved? On your device only. Hoppy Grid has no account, so deleting the app also deletes your progress, and progress does not move to a new device.
PRIVACY POLICY (last updated 24 September 2026)
In short: the game keeps your progress on your device; the ads come from Google AdMob, which collects some device data to serve and measure them.
What Hoppy Grid itself collects: nothing. Hoppy Grid has no accounts and no sign-in, and it does not collect, record or sell your personal information. Your game progress (levels, streak, hints, settings) is saved only on your device, in the app's local storage. Deleting the app deletes it.
Advertising (Google AdMob): the free version shows ads served by Google AdMob. To serve, cap and measure them, Google's software in the app may collect your device's advertising identifier (only if you allow tracking), your approximate location derived from your IP address, which ads you saw or tapped and how you interact with the app, and crash and performance data. Google explains how it uses this data at policies.google.com/technologies/ads
Your choices: where the law requires it (European Economic Area, United Kingdom, Switzerland and some US states), the app asks for your consent through Google's consent form before any ad is requested, and you can change your answer at any time in Settings, Privacy Choices. The app also shows Apple's App Tracking Transparency prompt; if you decline, ads are not personalised and the game works the same. Ads are limited to content suitable for all ages.
Purchases: in-app purchases (Remove Ads, Premium Bundle, hint packs) are processed by Apple through your Apple Account. We never see your payment details. The app only keeps, on your device, a record of which purchases it has already delivered.
Children: Hoppy Grid is suitable for all ages and is not directed at children under 13. Ads are restricted to general-audience content.
Changes: if this policy changes, the new version will be posted on this page with a new date.
Contact: questions about privacy? Email wordcruz5@gmail.com