Minimum Requirements:
At least 18 years of age
High school diploma or equivalent required
Minimum of 1 year of experience in customer service, front desk, or administrative role
10 hour OSHA General Industry Safety and Health Training
Able to lift 50 pounds
Preferred Qualifications:
2 years of experience in a healthcare, senior living, or hospitality setting
Job Responsibilities:
Answer, screen, and route all incoming calls professionally and promptly, taking accurate messages when necessary
Warmly greet all residents, family members, guests, vendors, and staff who enter the community, offering assistance and refreshments as appropriate
Maintain and update resident and visitor logs, prepare correspondence, file documents, create forms, and manage manual and computerized filing systems
Ensure the accuracy of resident records, maintain databases, and assist with the preparation of reports and newsletters
Ensure all individuals entering the building are authorized and follow sign-in/out and security protocols
Monitor emergency systems (e.g., Radio Alert System, Fire Panel) and activate emergency protocols, such as the staff calling tree, during larger emergency situations
complete other duties as assigned
Direct Compensation & Benefits
$35,000
6 days PTO
6 days UTO