This product is a combination of software and hardware provided by the developer "HONG, Hongzhi " (hereinafter referred to as "we") and the mobile phone client software "VStarcam Pro" (hereinafter referred to as "APP"). After binding, you can control the intelligent hardware equipment through APP, and view the real-time shooting and historical shooting videos of the intelligent hardware equipment on APP.This application respects and protects the privacy of all users who use the service. In order to provide you with more accurate and personalized services, the APP will use and disclose your personal information in accordance with the provisions of this privacy policy. But the application will handle this information with a high degree of diligence and care.
Unless otherwise stated in this Privacy Policy, this application will not disclose or provide such information to third parties without your prior permission. This application will update this Privacy Policy from time to time. By agreeing to the Application Agreement, you are deemed to agree to this Privacy Policy in its entirety. This Privacy Policy is an integral part of the App Service Use Agreement.
Everyone has different privacy concerns, and our goal is to accurately specify the information we collect so that you can choose how you use it.
Definition
In this policy,
Personal information: Information recorded electronically or otherwise that can be used alone or in combination with other information that can identify an individual or reflect the activities of a particular individual.
Sensitive personal information: including personal biometric data, precise location information. When we provide you with specific deleted content: personal sensitive data products or services, when it comes to the collection of sensitive personal information, we will obtain your consent through significant and clear notice before collecting your sensitive personal information.
Smart devices: refers to non-standard computing devices produced or manufactured by hardware manufacturers that have a human-machine interface and can transmit information through wireless networks, including smart cameras.
Application: refers to the mobile application developed by us to help end users remotely control the content deleted by smart devices: and connect to our Internet of Things (IoT) platform.
1) Personal registration information
When you register for an account, you will be asked to provide your personal registration information. Personal data will only be transferred to your personal authorization. In addition, we only collect the data we need to maintain our company in order to provide services to you.
2) Get account verification information
Personal data will only be transferred to your personal authorization to maintain our company to provide services to you;
3) Read phone status and identity
We need to read your identity and phone status, we will not collect or store the required data, only through the device identification, to adapt to our multilingual, better service for you;
4) Turn on the microphone for recording and voice
We need access to your device's microphone. We do not collect or store the requested data and can only be accessed via the camera or receiver.
5) Request input method service
We need to request input method service to switch languages according to different countries and regions;
6) Allow programs to discover and connect devices
Requesting the mobile device to allow device discovery and identification to enable remote operation on the mobile terminal;
7) Vibration and notification after trigger alarm push service
We need to request the alarm to provide reminding service in APP, so as to timely feedback and notify users;
8) Get your location: approximate location (based on network), precise location (based on GPS and network)
We need to analyze the location of the mobile device and the network by calling the GPS request;
9) Control positioning update
We need to request location updates on mobile devices moving through the network;
10) Network communication
View network connections
Obtain Wi-Fi hotspot information.
Check the WLAN connection;
Change network connection status;
Connect to the WLAN network and disconnect;
Full network access;
Obtain the network status and whether the network connection is valid;
11) Mobile web information
When you use APP web services or access APP platform web pages, APP will automatically receive and record your information, including but not limited to your mobile web information, IP address, Wi-Fi access point, operating system version, software version, language used, date and time of access, hardware and software characteristics,And the web records you need;
12) Application Information
Retrieve running applications;
Powering Up
Detailed description of the following data collected when using the application: user's IP address and mobile device login data (including device ID)
By using our application, the data generated during the use of the entire camera or receiver, such as the date and time of the call, the amount of data generated by the camera or receiver, and the notification will also be successfully transmitted to your mobile device
To use this application, you must register on the application platform. Therefore, you must submit your personal data, such as name, email address, etc. Some of the data provided will be provided to us by the online store operator. The data collected will be saved and will be necessary for the performance of the contract.
13) When you view the APP screenshot, the video plays into the album and the video is accessed.
If you want to view screenshots or videos, you need the user's permission to view screenshots and video playback under the user's permission
14) Graphic display support, preview and playback and read frame cache screenshots
With the user's permission, APP will call the mobile phone screenshot function to take screenshots;
15) Control vibration and allow receiving WLAN Multicast
Control vibration and allow receiving WLAN Multicast
16) System tools: modify system settings;
Modify system settings;
17) Set the screen orientation to horizontal or vertical
Set screen orientation to horizontal or vertical
18) Push notifications
If you want to display our push notifications on your mobile device, you must grant us permission even if your app is not open on your phone. The first time you launch the application, we ask for your permission. The application will only use this so-called push notification with your explicit consent. You can disable push notifications in your device settings at any time.
19) allows the program to perform formatted TF card operations, delete the contents
We need to request user permission to operate the TF card;
20) We will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you get your permission in advance, or the third party and our company, whether individually or jointly, will be prohibited from accessing all previously accessible information;
We will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you have your prior permission, or the third party and our company, either individually or jointly, will be prohibited from accessing all previously accessible information;
21) Do not allow any third party to collect, edit, sell or release your personal information in any way.
We do not allow any third party to collect, edit, sell or release your personal information in any way. Any user engaged in the above activities, once discovered, we have the right to immediately terminate the service agreement with the user;
22) For the purpose of service users, we may use your personal information to provide you with information of interest, including but not limited to sending you product and service information, or sharing information with partners so that they can send you information about products and services (the latter requires your prior consent);
For the purpose of serving users, we may use your personal information to provide you with information of interest, including but not limited to sending you product and service information, or sharing information with partners so that they can send you information about products and services (the latter requires your prior consent);
23) Information disclosure In the following situations, we will disclose all or part of your personal information, depending on your personal or legal requirements:
Disclosure to third parties with your prior consent;
In order to provide the products and services you need, you must share your personal information with third parties;
In accordance with the relevant provisions of the law, or the requirements of administrative and judicial organs, share your personal information with third parties or administrative and judicial organs;
If you violate relevant laws, regulations or service agreements or relevant rules, we need to disclose to third parties
If you are an IP complainant and have lodged a complaint, it should be disclosed by the complainant to the respondent for both parties to deal with possible rights disputes
24) Information Storage and Exchange
The information and materials collected by the application about you will be stored on the servers of the application and/or its affiliates, which may be sent to the country/region where you are located, the information and materials collected, accessed, stored and displayed outside the country or outside the country;
Read the contents of the SD card;
Modify or delete the contents of the SD card.
25) Information security
Please take good care of your user name and password information to ensure that your information is not lost, to prevent the information from being accessed, tampered with, published or damaged without authorization. Please also note that there is no "perfect security measures" information on the network.
26) When using the APP web service to conduct online transactions, you will inevitably disclose your personal information, such as contact information or mailing address, to the counterparty or potential counterparty. Please protect your personal information and provide it to others only when necessary. If you find that your personal information has been leaked,In particular, the user name and password disclosure, please immediately contact the relevant personnel to take appropriate measures
27) Unique application number
Some services contain a unique application number. When you install or uninstall the relevant services, or when these services regularly communicate with our servers (for example, automatic software updates), send the number and installation-related information (such as operating system type and application version number) to the application platform;
28) does not contain unauthorized copyrighted content;
29) No dangerous download links or buttons;
30) Does not include inappropriate content in fraudulent or interfering advertising, application, advertising that interferes with device functionality. Where advertising is applied, the application platform will be considered as part of the application;
29) How we collect your personal information
In order to provide our services to you, we will ask you to provide personal information necessary for such services. If you do not provide personal information, we may not be able to provide you with our products or services.
• Account or profile information: When you register or log in to an account, we may collect your user name and deleted content: account contact information, such as your email address, phone number, and login credentials. During your interaction with our products, we may further collect nicknames, avatars, country codes, deleted language preferences in your account: account or time zone information, etc.
If you choose to authorize the use of a third-party account to log in, we will obtain your shared account information (such as Avatar, nickname, region, gender and other information) from the third party and bind it with your account for quick login. We will rely on the agreement with the third party and the terms of sharing personal information in the privacy policy published by the third party,Use your personal information in compliance with relevant regulations.
• Feedback: When you use the feedback and suggestions features in our products, we collect your email address, mobile phone number and feedback content (including voice messages) in order to deal with your problems and equipment failures in a timely manner.
At the same time, according to different application products and services, we will collect corresponding and necessary personal information to provide you with products and services.
How We Use Your Personal Information
(1) We will use your personal information according to the following rules
1, we will be in accordance with the provisions of this policy and to achieve the corresponding product and/or service functions for use.
2. We may integrate and use your personal information and/or other information we lawfully obtain in connection with the use of your services or products (hereinafter referred to as "other information") to prevent, detect and investigate fraud, infringement, safety hazards, illegality or violation of agreements with us or our affiliates.
3. We may process your personal information or use it in combination with other information for the purpose of maintaining, improving, optimizing our products and/or services and enhancing the user experience.
4. After you pass VStarcam Pro When accessing third-party services, we will share personal information within the scope of your authorization with third-party service providers based on your authorization.
5. Other uses with your permission.
(2) Please note that all personal information you provide or authorize us to collect when you use US will continue to authorize us to use our products and/or services during your use unless you delete it or refuse to collect it through your account settings or system settings. When you cancel your account, we will stop using and delete or anonymize your personal information,Except as otherwise provided by laws and regulations.
(3) When we display you and the personal information you provide, we will use methods including content replacement and anonymous processing to desensitize your information to protect your information security.
(4) Please understand that the functions and services we provide to you are constantly updated and developed. If your personal information needs to be collected and used due to new functions or services, we will separately inform you of the type, scope, purpose and usage rules of information collection through page prompts, interactive processes, website announcements, etc. and obtain your express consent.
(5) We hereby remind you that if the information cannot identify your personal identity alone or in combination with other information, it does not belong to your personal information in the legal sense; When your information can identify you alone or in combination with other information Personal identity or when we combine data that cannot be linked to any specific personal information with other personal information,During the combined use, this information will be treated and protected as your personal information in accordance with this policy.
Information Collection and Use of Minors
If you are a minor user who has reached the age of 14, please read and agree to this policy carefully under the company and guidance of your legal guardian. You and the legal guardian shall be responsible in accordance with the law and this policy. Once minors use VStarcam Pro products and/or services, we are deemed to have the consent or guidance of the legal guardian.VStarcam Pro does not provide services to children under the age of 14. If we accidentally collect personal information of children under the age of 14, we will delete it as soon as possible.
We protect the personal information of minors in accordance with the relevant laws and regulations of the state, and will only collect, use, store, share, transfer or disclose the personal information of minors when permitted by law, with the consent of legal guardians or necessary for the protection of minors; If we find that the personal information of minors has been collected without the prior consent of a verifiable Guardian,Will try to delete the relevant information as soon as possible.
When you have questions about our collection of minors' personal information and protection measures, you can contact us through the contact information publicized in this policy.
3. How do we entrust the processing, sharing, transfer and public disclosure of your personal information?
In order to ensure that you can receive push messages in time, some SDKs (such as push SDK) integrated by our APP have automatic startup, which may lead to automatic APP behavior. The startup frequency is defined by the SDK manufacturer, which may lead to multiple self-startup.
1. Entrusted processing
In order to provide you with more complete and high-quality products and services, some functions may be provided by our technical service partners, and we may entrust our partners to process some of your personal information. For the companies, organizations and individuals we entrust to process your personal information, we will sign a strict confidentiality agreement with them, clarifying the responsibilities of both parties, processing matters, processing period, processing nature and processing purpose, etc,They are required to process personal information only in accordance with our requirements, this Policy and any other relevant confidentiality and security measures.
2. Sharing
We only share your personal information in ways that you know.
(1) Disclose your personal information to third-party service providers who provide certain business-related services to us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support services, email delivery services, and other similar services, to ensure that they can provide services to us.
(2) In order to ensure the stable operation of our services or realize relevant functions, we may access the software development kit (SDK) provided by a third party to achieve the aforementioned purposes. We will conduct strict security tests on the application program interface (API) and software tool development kit (SDK) for authorized partners to obtain relevant information,Strict data protection measures are agreed with authorized partners to process personal information in accordance with this policy and any other relevant confidentiality and security measures.
(3) Disclose your personal information to customers and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems you use to access and use our websites and services.
3. Transfer We will not transfer your personal information to any company, organization or individual, except in the following cases:
(1) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
(2) to meet the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial decisions;
(3) In the event of a merger, acquisition or liquidation, if the transfer of personal information is involved, we will require a new holding.
Companies and organizations with your personal information continue to be bound by this policy, otherwise we will require the company and organization to re-seek authorization from you. In this case, you will receive explicit notification via email and/or our website about changes in ownership, incompatibilities with new ways of using personal information and choices about personal information.
4. Security and operation and maintenance services
In order to meet the basic requirements of laws and regulations such as the Cybersecurity Law and the provision of services, and to ensure the security of your account and the safety of system operation, we will collect relevant information generated during your use of our products and/or services, including:
(1) when you use the relevant services, we will receive and record the information about the equipment you use to install and use the software and its location according to the specific permissions you grant in the installation and use of the software, including your mobile phone or computer hardware model, operating system version number, browser type, international mobile device identification code (IMEI), network device hardware address (MAC), ip address, software version number, network access mode and type, operation log information.Please understand that this information is the basic information that we must collect to provide services and ensure the normal operation of products, and is used to ensure account security, maintain the normal operation of services, and optimize service experience.
(2) When you use the service to manage the equipment you bind, we will automatically receive and record the information of the relevant equipment, including type, model, firmware number, MAC address, system version number and system settings. We rely on this information to provide you with services and to ensure the safe operation of your equipment; For example, when the system is set to allow automatic equipment upgrades (this setting is enabled by default on some devices),We will automatically install and run the upgrade package for you when it is available to ensure that your device is always effectively adapted to the software you are using.
(3) In order to help us better understand the operation of software and related services, so as to ensure the safety of operation and service provision, we may record network log information, as well as the frequency of using software and related services, crash data, error reporting or abnormal Service data, system operation status of abnormal equipment, overall installation and usage, performance data and other information.
2. The circumstances in which we use your personal information
When we need to fulfill our obligations to you under the user agreement and/or service contract, or when we are bound by legal obligations, or when we think it is necessary to protect our legitimate interests or those of third parties, we will, with your consent, process your personal information for the purposes described in this policy.We will use your personal information in strict compliance with this policy and its updates.
2.1. We will use your personal information according to the following rules:
(1) We will use it in accordance with the provisions of this policy and to achieve the corresponding product and/or service functions.
(2) We may integrate and use your personal information and/or other information that we have obtained in a lawful manner in connection with your use of services or products (hereinafter referred to as "other information") to prevent, detect and investigate fraud, infringement, safety hazards, illegality or violation of agreements with us or our affiliates.
(3) When you access third-party services through our products and/or services, we will share personal information within the scope of your authorization with third-party service providers according to your authorization.
(4) Other uses permitted by you.
2.2. Please note that all personal information you provide or authorize us to collect when using our products and/or services will continue to be authorized to use during your use of our products and/or services unless you delete it or refuse to collect it through your account settings or system settings. When you cancel your account,We will stop using and delete your personal information, except as otherwise provided by laws and regulations.
2.3. We will make statistics on the usage of our products and/or services, and may share these statistics with the public or third parties to show the overall usage trend of our products and/or services and/or form research results related to market satisfaction research reports, service improvement plans, etc. However, these statistics do not contain any information that identifies you.
2.4. When we display your personal information, we will use methods including content replacement and anonymous processing to desensitize your information to protect your information security.
2.5. When we want to use your personal information for other purposes not specified in this policy, or when the information collected for a specific purpose is used for other purposes, we will ask for your consent in advance by checking it on your own initiative.
2.6. We hereby remind you that if the information cannot be identified as your personal identity alone or in combination with other information, it is not your personal information in the legal sense. When your information can be identified as your personal identity alone or in combination with other information, these information will be treated and protected as your personal information in accordance with this policy during the combined use.
3. Exceptions to Authorized Consent
In accordance with relevant laws and regulations, the collection of your personal information does not require your authorization and consent in the following circumstances:
(1) related to national security and national defense security;
(2) those related to public security, public health and major public interests;
(3) related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution;
(4) For the protection of your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
(5) Personal information that you disclose to the public on your own;
(6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) It is necessary to sign and perform relevant agreements or other written documents with you;
(8) It is necessary to maintain the safe and stable operation of the products and services provided, such as the detection and disposal of product and service failures;
(9) When it is necessary for an academic research institution to carry out statistics or academic research based on the public interest, and provide the results of academic research or description to the outside world, the personal information contained in the results is de-identified;
(10) Other circumstances stipulated by laws and regulations.
(11) Getui sdk privacy-policy：https://www.getui.com/privacy.
Metamorphose
Our Privacy Policy is subject to change at any time. We will not reduce your rights under this Privacy Policy without your express consent. We will post any changes to our privacy policy. For major changes, we will also provide more obvious information (including for certain services, we will send notifications by email,In order to explain the specific changes to the privacy policy, if you have any questions, you can go through:
hhongzhi2024@gmail.com Contact Us).