Privacy Policy
KolKol Pro ("we") has developed this policy to let you know what information we collect from you and how we use and disclose it. We collect your information to provide the corresponding services and improve the user experience. KolKol Pro is developed by Full Moon Apps.
What types of information do we collect?
When we provide KolKol Pro services, we need certain types of information to provide you with services.
Registration information and personal information. KolKol Pro allows users to register and create accounts in the product using their mobile phone number or Google account. When you create an account, we may collect personal information you provide to KolKol Pro, such as your gender, birthday, user ID, email or phone number, etc.
User-generated content ("UGC"), such as comments, texts, messages or other data or materials uploaded, distributed, or streamed on the application when you use KolKol Pro services;
When you use the product, we may collect information about your mobile device, such as operating system, language and Android ID, IP location, and log files when you use our products.
When you use KolKol Pro, we will request your mobile phone status permission to ensure the arrival rate of push notifications and avoid repeated pushes. We promise not to disclose any of your personal information.
Log information (log). When you use the product, KolKol Pro servers automatically record the activities and related information you create. This log information may include the links you click on our products, the date and time you stay on the webpage, product features and other statistics, and small text file information.
Information you submit. Information you submit to communicate with us, such as your email address and other information you provide when you use our feedback channels to provide us with comments about our apps and services.
Data from others. Others may synchronize their past contacts with our services. When others import or synchronize their contacts to our services, we receive personal data about you (including contact information).
Your IP address and location information. When you use the product to provide more specific features or services, we may collect your IP address.
When you access KolKol Pro Services through a phone number or Gmail, you authorize KolKol Pro to collect, store, and use such additional information and content following this Privacy Policy
Device identifiers, such as your operating system, browser type, mobile device brand, model and serial number, Internet Protocol (IP) address, mobile carrier, screen resolution, and language settings;
Children
We do not intentionally collect or retain any personal information from anyone under the age of 18. If we learn that personal information from anyone under the age of 18 has been collected on or through the KolKol Pro service, we will take appropriate measures to delete that information. If you find any information about children under the age of 18 or any child sexual abuse and exploitation material (CSAM), please report it to us and we will immediately delete it from our servers. KolKol Pro will crack down on child sexual abuse and exploitation (CSAE).
Delete Account
If you want to delete your account for personal reasons or wishes, please follow the steps below:
1. If you still have the KolKol Pro app, please open the app and click the [pink ball icon] in the lower right corner, then click [App Settings], then click [Delete Account], and finally click [OK].
2. If you have deleted the KolKol Pro app, please go to the link: https://www.KolKol Pro.club/accountDel/#/ . If you registered with your mobile phone number, please click [Phone], then enter your mobile phone number, then enter the verification code, and finally click [Confirm Deletion] to complete the account deletion. If you registered with Gmail, please click [Google], enter your registered Gmail, click [Continue], and you can delete your account after completing the login.
3. Please note that once you finally click [OK]or [Confirm Deletion], your account information and personal data will be permanently deleted and cannot be restored or undone. Please consider this carefully.
What do we use the information we collect for?
We use your data to authorize access to our services and respect your settings. We will only use your information in the following circumstances to provide you with better services:
Assist in the development of our services - We may use such collected information to provide, maintain, improve and develop our s..ervices.
Show you the KolKol Pro Services and their content, including any interactive features on the KolKol Pro Services, and provide you with the information, products or services you allow us to provide
Communicate and interact with you directly, for example, we may send notifications about upcoming changes to the KolKol Pro Services;
Potential for disclosure of your information
We will not disclose your information to any third party that is not controlled by KolKol Pro or under common control with KolKol Pro. We also will not sell any of your information to any third party.
Data Security
We take appropriate administrative, technical and physical security measures to protect your personal information from unauthorized access and disclosure. For example, only authorized employees can access personal information, and they can only do so for permitted business functions. However, please note that we cannot completely eliminate security risks associated with the storage and transmission of your personal information. You are responsible for maintaining the confidentiality of your password and account information at all times.
User Choice
You can request to opt out of us sending you push notifications at any time by adjusting the permissions on your mobile device.
If you do not want to share certain information, you can turn off the microphone, camera or other similar features on your mobile device. You can also hide your location, etc. by adjusting privacy settings.
You can choose not to provide us with personal information, but this may prevent you from using certain features of the KolKol Pro service, as you may need such information to register as a user, use certain features or file a complaint.
You can change your information by editing your profile in the application, including accessing your information, correcting or updating your information or deleting your information.
User Rights
Right of Access - You can submit a request to access the personal information we collect about you by sending an email to KolKol ProUser@outlook.com.
Right to Correction - You can correct the personal information we have collected about you by using the feedback and suggestions feature on the KolKol Pro Service or by emailing KolKol ProUser@outlook.com.
Right to Deletion - You can submit a request to delete the personal information we have collected about you by using the feedback and suggestions feature on the KolKol Pro Service or by emailing KolKol ProUser@outlook.com.
Contact Us/Report Violations
If you have any questions or criticisms about this Policy or our privacy practices, or would like to report any violation of this Privacy Policy, or to report abuse of the Application, Service or Website, please contact us at: KolKol ProUser@outlook.com
This Policy will be effective on February 23, 2025