If you forget your password or encounter an error, please press "Reset Password" to reset it.
Do not attempt to reset it randomly. If your account is locked, you can press "Reset Passwor" again after 5 minutes.
Location: MMS > System > Merchant Account Setting > Add User Or Click Here
Important Notes:
Among all users under a merchant account, at least one user must opt in to receive all notifications.
Each newly created user must select at least one type of email report or notification to receive.
Users need to select "Finance Notice" to receive financial reports; otherwise, this user will not receive monthly statements via email.
If a user wants to view payment invoices, please select "Merchant Admin" as the role and "Finance / Accounting Department" in the user settings within MMS.
To receive order notifications, please apply via the MCS Form.
Location: MMS > System > Merchant Account Setting Or Click Here
Important Notes:
Only users with the Merchant Admin role are authorized to change existing user settings.
A Merchant Admin cannot edit their own user settings.
Changes to a Merchant Admin’s settings must be performed by another user with the Merchant Admin role.
If the store has only 1 Merchant Admin, or you are otherwise unable to change user settings, please contact your Relationship Manager (RM) for assistance.
If you need to change your business registration address, please contact your Relationship Manager.
Updated Date: 2026 Mar 25