Support&Privacy Policy

Hi Translate ("us", "we", or "our") operates the Hi Translate -mobile application (the "Service").

what we support

Hi Translate enables travelers, students, business people, employers and medical professionals to read, write and talk in multiple languages ​​from anywhere in the world.

1. Text translation:

Click the dialog box on the home page to enter the text translation page, enter the content you want to translate, and translate

2. Voice translation:

Set the language, after clicking the microphone icon, speak the content you need to translate, real-time speech recognition significantly improves your translation speed

3. Photo translation:

Set the language, use your phone's camera, take a photo to get what you want to translate, tap translate and you can instantly translate menus, cards, signs, or most other content you encounter.

4. Conversation translation.

After choosing and setting the language, which of the two languages ​​is automatically detected and translated into the other.


FAQs

Why the whole upside down thing?

Bringing the microphone and speaker directly into the conversation improves the voice recognition results and the natural flow of conversation.


How to download offline languages

Currently we do not provide settings for offline language translation.

Which languages ​​do we support

Text translation:

Afrikaans

Albanian

Amharic

Arabic

Armenian

Azerbaijani

Basque

Belarusian

Bengali

Bosnian

Bulgarian

Catalan

Cebuano

Chichewa

Chinese Simplified

Chinese Traditional

Corsican

Croatian

Czech

Danish

Dutch

English

Esperanto

Estonian

Filipino

Finnish

French

Frisian

Galician

Georgian

German

Greek

Gujarati

Haitian Creole

Hausa

Hawaiian

Hebrew

Hindi

Hmong

Hungarian

Icelandic

Igbo

Indonesian

Irish

Italian

Japanese

Javanese

Kannada

Kazakh

Khmer

Korean

Kurdish (Kurmanji)

Kyrgyz

Lao

Latin

Latvian

Lithuanian

Luxembourgish

Macedonian

Malagasy

Malay

Malayalam

Maltese

Maori

Marathi

Mongolian

Myanmar (Burmese)

Nepali

Norwegian

Pashto

Persian

Polish

Portuguese

Punjabi

Romanian

Russian

Samoan

Scots Gaelic

Serbian

Sesotho

Shona

Sindhi

Sinhala

Slovak

Slovenian

Somali

Spanish

Sundanese

Swahili

Swedish

Tajik

Tamil

Telugu

Thai

Turkish

Ukrainian

Urdu

Uzbek

Vietnamese

Welsh

Xhosa

Yiddish

Yoruba

Zulu

Conversation translation, voice translation support:

Thai (Thailand)

Catalan (Spain)

French (Belgium)

German (Switzerland)

Slovak (Slovakia)

English (South Africa)

Spanish (Chile)

Hindi (India)

Chinese (S)

Chinese (T)

Danish (Denmark)

Hindi (India)

Greek (Greece)

Hebrew (Israel)

Portuguese (Brazil)

English(United Arab Emirates)

Portuguese (Portugal)

French (Switzerland)

Romanian (Romania)

Vietnamese (Viet Nam)

English(Saudi Arabia)

Polish (Poland)

Spanish (United States)

English(SG)

Turkish (Turkey)

Croatian (Croatia)

Korean (Korea)

Ukrainian (Ukraine)

Italian (Switzerland)

Arabic (Saudi Arabia)

Indonesian (Indonesia)

English(India)

Spanish (Castilian)

German (Austria)

English (Ireland)

Czech (Czech Republic)

Spanish (Colombia)

Chinese (Hong Kong)

Swedish (Sweden)

English (Republic of the Philippines)

English(Indonesia)

English (Canada)

Dutch (Netherlands)

Yue(China)

English (New Zealand)

English (United Kingdom)

Japanese (Japan)

Italian (Italy)

Russian (Russia)

English (United States)

Malay (Malaysia)

Spanish (Mexico)

Hungarian (Hungary)

French (Canada)

Wuu(China)

German (Germany)

French (France)

Finnish (Finland)

Norwegian (Bokm?l) (Norway)

Dutch (Belgium)

English (Australia)


Supported languages ​​for camera translation:

English

French

Italian

German

Portuguese

Chinese Simplified

Chinese Traditional

Privacy Policy

Your privacy is important to us. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy forHi Translateis managed through Free Privacy Policy.


We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


We encourage you to read this Privacy Policy carefully. If you do not wish your personal data to be used by us as set out in this Privacy Policy, please do not provide us with your personal data. Please note that in such a case, we may not be able to provide you with our services, you may not have access to and/or be able to use some features of the Website, and your customer experience may be impacted.


1、Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.


2、Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:


3、Usage Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").


4、Use of Data

Hi Translate uses the collected data for various purposes:

- To provide and maintain the Service

- To notify you about changes to our Service

- To allow you to participate in interactive features of our Service when you choose to do so

- To provide customer care and support

- To provide analysis or valuable information so that we can improve the Service

- To monitor the usage of the Service

- To detect, prevent and address technical issues

- Disclosure Of Data

- Legal Requirements

Hi Translate may disclose your Personal Data in the good faith belief that such action is necessary to:


To comply with a legal obligation

- To protect and defend the rights or property of Hi Translate

- To prevent or investigate possible wrongdoing in connection with the Service

- To protect the personal safety of users of the Service or the public

- To protect against legal liability


5、Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


6、Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.


These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


7、Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.


8、Firebase

Firebase is analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


9contact us

If you have any questions, you can send us an email, our email address is mikeswee1980@gmail.com