Privacy Policy

Last updated: March 21, 2024

Hiichat ("we" or "our") considers the privacy of your information as a top priority. This policy regarding our privacy practices (the "Privacy Policy") describes how we process information collected when you visit and use the Hiichat mobile application (collectively, the "Site") and/or Hiichat's other domains, products, advertising products, Services and/or content, including our mobile applications (together with the Site, the "Services"). This policy may be updated over time to enhance the security of your information. When you use the Services, you also consent to the collection, transfer, manipulation, storage, disclosure and other use of your information as described in this Privacy Policy; Please read it carefully.

Information we may collect and how we use it

Personal information collected:

When you use our services, we automatically collect: the device you use to access our services, and information about your usage of our services.

In order to facilitate your use of our services, the information we collect may include (if any) the type and model of the device you use, the device's unique device identifier (IMEI, advertising ID, MAC address, etc.), operating system, language options and Mobile network information. We use this information to manage our services and operations, including but not limited to troubleshooting, data analysis, testing, research, statistical and survey purposes, and to improve our services. Please note that our service requires access to your device storage application to store the completed video, but we do not obtain any information (videos, photos, or other content) from your device video storage application.

In order to better experience our services, you should allow us to access recording, camera, microphone, location and other permissions on your mobile phone. You can also disable such access in your phone's settings if you don't agree with it.

Third party services:

You may log in through a third-party service by providing us with your username or other user ID for the third-party service, and you may be required to log in to that service. Using a third-party login will allow us to access your account on that third-party service so that we can post your content to that third-party service when you request it. We do not receive or store passwords for your third-party service accounts.

Information obtained from third-party services:

We work with third-party services that may provide information about you. To the extent we obtain such information, we may use it to develop new services or improve or enhance the services.

When you connect other third-party services to your Hiichat account, those third-party services may share information about you with us.

Certain information may be stored on your mobile device using 'cookies' or similar technologies when you use our services. A cookie is a small text file or data file used to store limited information about the user of the device. It helps us to identify how our users use our services and so that we can continuously evolve and improve it. We use information collected from cookies to improve our services.

How we share information

We may share your information in the following ways:

Shared with the public via the Service:

By default, content posted through the Services and many actions you perform on the Services are shared with the public. Cause this type of information can be seen by everyone and may be indexed by search engines, you should make sure what you post publicly carefully and make sure it is what you want to share with everyone.

By default, the content you create on Hiichat is public. This means everyone can see it and search engines can index it.

User Consent or Direction

We may share or disclose your information based on your instructions, such as when you authorize a third-party network to access your account.

Third-party services:

We use third parties to help us operate and improve our services. These third parties assist us with a variety of related matters, including data hosting and maintenance, analytics, customer assistance, marketing, advertising, and security operations.

We may also share information with partners who distribute and assist us in promoting our services. All of our service providers and partners are required to agree to strict confidentiality obligations. We follow a strict vetting process before working with any service provider or working with any partner.

Information disclosure

Business transfer:

We may choose to buy or sell business assets, and user information will often be one of the transferred business assets. If we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that we or any acquirer of our assets may continue to use your personal information as set forth in this policy.

Our protection and the protection of others:

We believe in free speech and we work within reason to protect our community from unfounded legal claims. This means that we also reserve the right to access, preserve and disclose any information as we reasonably deem necessary, in our sole discretion, to (i) satisfy any law, regulation, legal process, governmental request or governmental order, (ii) enforce this Privacy Policy and Our Terms and Conditions, including investigating potential breaches, (iii) detecting, preventing or otherwise addressing fraud, security, trust and security or technical issues (including exchanging information with other companies and organizations to obtain information) improving security and to prevent fraud, spam, and malware), (iv) respond to user support requests, or (v) protect the rights, property, health, or safety of us, our users, any third party, or the public.

We may share or disclose non-private information, Aggregate Information, or other non-personally identifying information with people and entities that we do business with.

How we protect your information

We work hard to protect your personal information from unauthorized access or alteration, disclosure or destruction. Although we take steps to protect your information, we do not promise, and you should not expect, that your personal information will always remain secure.

We take appropriate security measures to prevent unauthorized access or unauthorized alteration, disclosure or destruction of data. This includes an internal review of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to prevent unauthorized access to our systems where personal data is stored.

If we suspect or discover any breach of security, we may suspend your use of all or part of the Services without prior notice.

Our policy towards children

The Site is not intended for any children under the age of 18 and we do not knowingly collect any personal information from such children. If we discover that we have inadvertently collected any personal information from a child under 18, we will use reasonable efforts to delete such information from our records.

How to Delete Your Account and Data

You can delete an account through"Mine page - setting - delete account".You may permanently delete your Account and Data at any time.

This policy may change over time, with the revised policy taking effect on the date of publication and superseding the previous policy.