Hify Live Privacy Policy

1. Introduction

Welcome to Hify Live (“Hify Live,” “we,” “us,” or “our”).
Your privacy is important to us, and we are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Hify Live mobile application, website, and related services (collectively, the “Service”).

By accessing or using Hify Live, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

If you do not agree with this policy, please do not use the Service.

2. Scope of This Policy

This Privacy Policy applies to:

• All users of the Hify Live application
  
  

• All services, features, and interactions provided through the platform
  
  

It does not apply to third-party websites, services, or platforms linked from Hify Live.

3. Information We Collect

We collect information to provide, improve, and secure our services.

3.1 Information You Provide Directly

When you register or use Hify Live, you may provide:

• Name or nickname
  
  

• Email address
  
  

• Phone number
  
  

• Profile photo
  
  

• Gender or age (where applicable)
  
  

• User-generated content (messages, images, videos, audio, etc.)
  
  

• Customer support communications
  
  

You are responsible for ensuring that the information you provide is accurate and lawful.

3.2 Automatically Collected Information

When you use Hify Live, we may automatically collect:

• Device information (device type, operating system, device identifiers)
  
  

• IP address
  
  

• App usage data and interaction logs
  
  

• Language and regional settings
  
  

• Crash reports and performance data
  
  

3.3 Information from Third Parties

We may receive limited information from:

• App stores (e.g., Apple App Store, Google Play)
  
  

• Payment processors
  
  

• Analytics and security partners
  
  

This data is used strictly for operational, security, and compliance purposes.

4. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
  
  

• Create and manage user accounts
  
  

• Enable communication and social interaction
  
  

• Improve user experience and platform performance
  
  

• Ensure safety, security, and fraud prevention
  
  

• Process payments and subscriptions
  
  

• Comply with legal obligations
  
  

5. Legal Basis for Processing (Where Applicable)

Depending on your jurisdiction, we process personal data based on:

• Your consent
  
  

• Performance of a contract
  
  

• Compliance with legal obligations
  
  

• Legitimate business interests
  
  

6. How We Share Your Information

We do not sell your personal data.

We may share your information only in the following circumstances:

6.1 Service Providers

With trusted third-party service providers who assist in:

• Hosting
  
  

• Analytics
  
  

• Customer support
  
  

• Payment processing
  
  

These providers are contractually obligated to protect your data.

6.2 Legal Requirements

We may disclose information if required to:

• Comply with laws or regulations
  
  

• Respond to lawful requests by authorities
  
  

• Protect our rights, users, or safety
  
  

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Provide the Service
  
  

• Fulfill legal and regulatory obligations
  
  

• Resolve disputes
  
  

• Enforce our agreements
  
  

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including:

• Encryption
  
  

• Access controls
  
  

• Secure storage systems
  
  

• Regular security assessments
  
  

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data
  
  

• Correct inaccurate information
  
  

• Delete your data
  
  

• Restrict or object to processing
  
  

• Withdraw consent at any time
  
  

• Request data portability
  
  

You may exercise these rights by contacting us at the email listed below.

10. Children’s Privacy

Hify Live is not intended for users under the age of 18.

We do not knowingly collect personal data from minors.
If we become aware that a minor has provided personal data, we will delete it promptly.

11. International Data Transfers

Your information may be processed or stored in countries outside your country of residence.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

12. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Improve user experience
  
  

• Analyze usage trends
  
  

• Maintain session integrity
  
  

You may control cookie preferences through your device or browser settings.

13. Third-Party Links

Hify Live may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, we will revise the “Last Updated” date and notify users where required.

Continued use of the Service after changes means you accept the updated policy.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Hify Live Privacy Team
📧 Email: singaporehotu@gmail.com

16. Acknowledgment

By using Hify Live, you acknowledge that you have read, understood, and agreed to this Privacy Policy.