Effective Date: April 20, 2025
HEYOKA BILISIM ANONIM SIRKETI
At HEYOKA BILISIM ANONIM SIRKETI (“we,” “us,” or “our”), your privacy is important to us.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile applications and websites (collectively, the “Services”).
By using our Services, you agree to this Policy. If you do not agree, please discontinue use.
Information You Provide
Contact Details: Name, email address, phone number, and mailing address.
Settlement Details: Information required to complete claim filings (e.g., date of birth, purchase details).
Payment Info: Processed securely by payment partners (e.g., Stripe) — we never store full card data.
Automatically Collected Data
Device and Identifiers: Device ID, Apple Identifier for Advertisers (IDFA), Firebase or RevenueCat user ID, and other technical identifiers.
Usage Data: App launches, taps, screens viewed, and in-app interactions.
Cookies & Tracking Technologies: Used to measure performance, show relevant ads, and improve user experience.
Information from Third Parties
Analytics Tools: Firebase, Google Analytics, Amplitude, and similar services.
Advertising Partners: Meta (Facebook), TikTok, and others may receive limited identifier data for ad measurement and campaign optimization.
We use collected data to:
Provide and Improve Services: Operate features, process subscriptions, and enhance performance.
Communicate with You: Send support responses, claim updates, or service notifications.
Analytics: Understand how users interact with the app to improve design and usability.
Advertising and Marketing: Use limited identifier data (e.g., IDFA or app user ID) to measure ad performance and serve relevant ads through partners like Meta and TikTok.
Legal Compliance and Protection: Meet legal obligations and protect our users and systems.
Our apps may request permission to track you across apps and websites owned by other companies.
Tracking is used only for:
Measuring campaign effectiveness.
Showing personalized ads on platforms like Meta and TikTok.
Improving our own marketing efforts.
You can opt out of tracking at any time by going to:
Device Settings → Privacy → Tracking → [App Name] → Toggle Off.
We do not sell personal information.
Service Providers: Payment processors, analytics vendors, and marketing partners who assist in running the app.
Advertising Partners: Limited anonymous identifiers (IDFA or equivalents) shared for ad measurement and optimization.
Legal and Business Transfers: As required by law or during a merger/acquisition.
All partners are bound by contract to protect your data and comply with applicable laws.
Access / Correction: Request a copy or update your information.
Deletion: Ask to delete personal data (where legally permitted).
Opt Out of Marketing: Unsubscribe from emails or change ad settings on your device.
Contact us at support@tryclaim.app to exercise these rights.
Data may be processed in the United States or other jurisdictions. By using the Services, you consent to such processing and transfers.
We use industry-standard protections (HTTPS, encryption, access controls).
Data is retained only as long as necessary for business or legal purposes.
Our Services are for users aged 18 and older. We do not knowingly collect data from children under 13 (or 16 where applicable).
Our apps may link to third-party websites or services. We are not responsible for their privacy practices; please review their policies separately.
We may update this Policy periodically. Material changes will be communicated via email or in-app notice. Continued use after changes means you accept the updates.
If you have questions about this Privacy Policy or your data, contact us at:
📧 contact@heyokaapps.com