Get help on the following topics
How To Log In
To log in to HeyBuddy, you have two convenient options:
Apple ID: Simply select the "Log in with Apple" button and follow the prompts to authenticate using your Apple ID.
Google Sign-In: Choose the "Log in with Google" option and proceed with your Google account credentials to access your account seamlessly.
How To Delete My Account
If you decide to delete your HeyBuddy account, please follow these steps:
Navigate to the Account Tab on the main menu.
Select Manage Account.
Tap on Delete Account and follow the instructions to permanently remove your account. Please note that this action is irreversible and will delete all your personal information as well as conversations with Buddies.
How To Get In Touch
We are here to help! If you have any feedback or need support, you can contact us through the following methods:
In-App: Go to the Account Tab, select Feedback, and send us your message directly through the app.
Email: You can also reach out to us at hello@senzox.com. Please include the email address associated with your HeyBuddy account for quicker assistance.
How To Report A Buddy
If you encounter any inappropriate behavior or content from a buddy, please report it to us immediately by following these steps:
Go to the Buddy's profile by clicking on their profile picture.
Select the Report option to notify our moderation team.
Provide any additional information that might help us in the investigation.