Privacy Policy
Last updated: July 27, 2026
Introduction
HESI A2 EXAM PREP ("we," "our," "us," or "the Company") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights when using the HESI A2 Exam Prep mobile application (the "Service").
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@hesia2examprep.app
Company: HESI A2 EXAM PREP
Location: Serbia
Information We Collect
Depending on how you use the Service, we may collect the following information:
* Practice test results, progress data, and other information you generate while using the app.
* Device information, such as device model, operating system version, and app version, to ensure proper functionality and security.
* Usage information, including interactions with the app, to improve the Service.
* Diagnostic information, including crash reports and performance data, to identify and fix technical issues.
How We Use Your Information
We use the information we collect to:
* Provide and maintain the Service.
* Store and manage your practice test progress and results.
* Improve app performance and user experience.
* Monitor and resolve technical issues.
* Protect the security and integrity of the Service.
* Comply with applicable legal obligations.
Data Retention
We retain your data only for as long as necessary to provide the Service.
* Practice test progress and results remain available until you delete them using the app.
* If any user data remains on our servers after it is no longer needed, it is automatically deleted within 3 months.
* Usage analytics and crash reports are retained only as long as necessary to improve the Service and troubleshoot technical issues, in accordance with the retention policies of our third-party service providers.
* You may request deletion of your data at any time by contacting us at support@hesia2examprep.app.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information, including:
* Encryption of data in transit.
* Secure storage practices.
* Access controls.
* Regular security monitoring and maintenance.
While we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure.
Third-Party Services
The Service may use trusted third-party providers, including:
* Google Play Services
* Firebase Analytics
* Firebase Crashlytics
* RevenueCat (subscription management)
These providers process data in accordance with their own privacy policies and applicable laws.
Your Rights
Depending on your location and applicable law, you may have the right to:
* Access your personal data.
* Correct inaccurate information.
* Request deletion of your data.
* Object to or restrict certain processing activities.
* Request a copy of your personal data where applicable.
To exercise these rights, please contact us at support@hesia2examprep.app.
Children's Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
Compliance
We are committed to complying with applicable privacy and data protection laws, including the Google Play User Data policy and other applicable regulations.