Hero impact

Privacy Policy

We understand the importance of personal information to you and will do our utmost to protect your personal information. We are committed to maintaining your trust in us and to abide by the following principles to protect your personal information: the principle of consistency of powers and responsibilities, the principle of clear objectives, the principle of choice and consent, the principle of ensuring security, and the principle of openness and transparency. At the same time, we promise that we will take appropriate security measures to protect your personal information in accordance with the industry's mature security standards.

Please read and understand this Privacy Policy before using our products (or services).

1. How do we collect and use your personal information?

Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activity of a particular natural person, either alone or in combination with other information.

We collect and use your personal information only for the purposes set out in this policy:

1. Business function 1: Register as a user

In order to complete the account creation, you need to provide the following information: mobile phone number, created username and password.

During the registration process, if you provide the following additional information, it will help us to provide you with better service and experience: email, name, ID card. However, if you do not provide this information, it will not affect the basic functions of using the service.

The above information provided by you will continue to be authorized for use during your use of the Service. When you cancel your account, we will stop using and delete the above information.

The above information will be stored in the People's Republic of China. For cross-border transmission, we will ask for your authorization.

2. How do we share, transfer, and publicly disclose your personal information?

(1) Sharing

We do not share your personal information with any other company, organization or individual, except:

1. Share with explicit consent: We will share your personal information with others after obtaining your explicit consent.

2. We may share your personal information in accordance with laws and regulations or in accordance with the mandatory requirements of the competent government authorities.

3. Share with our affiliates: Your personal information may be shared with our affiliates. We only share the necessary personal information and are bound by the purposes stated in this Privacy Policy. If the affiliate company wants to change the purpose of processing personal information, it will ask for your authorization again.

4. Sharing with Authorized Partners: Certain of our services will be provided by authorized partners for the purposes stated in this Privacy Policy. We may share some of your personal information with our partners to provide better customer service and user experience. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legitimate, legitimate, necessary, specific, and specific purposes, and will only share the personal information necessary to provide the service. We will sign strict confidentiality agreements with companies, organizations and individuals with which we share personal information, and require them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual except in the following cases:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2. In the case of mergers, acquisitions or bankruptcy liquidation, if we are involved in the transfer of personal information, we will continue to be bound by this privacy policy by requiring new companies and organizations that hold your personal information, otherwise we will require the company and organization. Re-seek your consent for authorization.

(3) Public disclosure

We will only publicly disclose your personal information in the following circumstances:

1. After obtaining your explicit consent;

2. Disclosure based on law: We may publicly disclose your personal information in the event of legal, legal, litigation or mandatory requirements of the competent government authorities.

3. How do we protect your personal information?

(1) We have used industry-standard security measures to protect the personal information you provide against unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and practicable steps to protect your personal information. For example, when you exchange data (such as credit card information) between your browser and the "service", you are protected by SSL encryption; we also provide https secure browsing for our website; we use encryption to ensure the confidentiality of the data; we will Use trusted protection mechanisms to protect against malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel have access to personal information; and we conduct security and privacy protection training courses to enhance employee awareness of the importance of protecting personal information. understanding.

(2) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period of time required to achieve the purposes stated in this policy, unless the retention period is extended or permitted by law.

(3) This application account has security protection function. Please keep your username and password information safe. This application will ensure that your information is not lost, not abused or altered, by security measures such as encrypting user passwords. Despite the aforementioned security measures, please also note that there are no “perfect security measures” on the information network.

When using this application web service for online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information and provide it to others only when necessary. If you find that your personal information is leaked, especially if the application username and password are leaked, please contact this application customer service immediately so that the application can take corresponding measures.

(4) The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send us. If our physical, technical, or administrative protective equipment is destroyed, resulting in unauthorized access, public disclosure, alteration, or destruction of information, resulting in damage to your legal rights, we will bear the corresponding legal responsibility.

(5) After the unfortunate incident of personal information security, we will promptly inform you according to the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, you can prevent and Suggestions for risk reduction, remedies for you, etc. We will promptly inform you of the relevant circumstances of the incident by mail, letter, telephone, push notification, etc. When it is difficult to inform the individual information subject one by one, we will issue a notice in a reasonable and effective manner.

At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

4. your rights

In accordance with China's relevant laws, regulations, standards, and other countries and regions, we guarantee that you exercise the following rights to your personal information:

(1) Access to your personal information

You have the right to access your personal information, except as provided by laws and regulations. If you want to exercise data access, you can access it yourself by:

Account Information - If you wish to access or edit profile information and payment information in your account, change your password, add security information or close your account, you can do this in our app.

Search for information - You can access or clear your search history, view and modify interests, and manage other data in our app.

If you are unable to access these personal information in the above manner, you can always contact our customer service staff. We will respond to your access request as soon as possible.

We will provide you with additional personal information that may arise from the use of our products or services as long as we do not need to invest too much.

(2) Correct your personal information

When you find that we have handled an error regarding your personal information, you have the right to ask us to make corrections. You can request a correction by listing it in "Accessing Your Personal Information."

If you are unable to access these personal information in the above manner, you can always contact our customer service staff. We will respond to your access request as soon as possible.

(3) Delete your personal information

In the following situations, you can ask us to delete your personal information:

1. If we deal with personal information in violation of laws and regulations;

2. If we collect and use your personal information, we have not obtained your consent;

3. If we deal with personal information, we violate the agreement with you;

4. If you no longer use our products or services, or you cancel your account number;

5. If we no longer provide products or services for you.

If we decide to respond to your removal request, we will also notify the entity from which we obtained your personal information and request that it be removed in a timely manner, unless otherwise required by laws and regulations, or if these entities obtain your independent authorization.

When you delete information from our services, we may not immediately delete the corresponding information in the backup system, but will delete it when the backup is updated.

(4) The personal information subject cancellation account

You can cancel your previously registered account at any time. After you cancel your account, we will stop providing you with products or services, and will delete your personal information according to your requirements, unless otherwise required by laws and regulations.

(5) Automatic decision making of constraint information systems

In some business functions, we may make decisions based solely on non-manual automatic decision mechanisms such as information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask us for an explanation and we will provide appropriate remedies.

(6) Responding to your above request

To be safe, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

We will respond within seven days. If you are not satisfied, you can also find our customer service staff to make a complaint.

In principle, we do not charge a fee for your reasonable request, but we will charge a certain fee for the repeated requests that exceed the reasonable limit. For those who are unreasonably repetitive, need too much technical means (for example, need to develop new systems or fundamentally change existing practices), pose risks to the legal rights of others, or are very impractical (for example, involving information stored on backup tapes) Request, we may refuse.

In the following situations, we will not be able to respond to your request as required by law or regulation:

1. Relevant to national security and national defense security;

2. Related to public safety, public health, and major public interests;

3. Related to criminal investigation, prosecution and trial;

4. There is sufficient evidence that you have subjective malice or abuse of rights;

5. Responding to your request will result in serious damage to the legitimate rights and interests of you or other individuals or organizations.

5. How do we deal with children's personal information?

Our products, websites and services are primarily for adults. Children may not create their own user accounts without the consent of their parents or guardians.

For the collection of children's personal information with parental consent, we will only use or publicly disclose this information if it is permitted by law, with the explicit consent of the parent or guardian, or the protection of the child.

Although local laws and customs have different definitions of children, we treat anyone under the age of 14 as a child.

If we find that we have collected the child's personal information without prior verifiable parental consent, we will try to delete the data as soon as possible.

6. How does your personal information transfer globally?

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored in the territory of the People's Republic of China.

Because we provide products or services through resources and servers around the world, this means that your personal information may be transferred to the foreign jurisdiction of the country in which you use the product or service, or your country's use of the product or service, or Access to these jurisdictions.

Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is adequately protected within the territory of the People's Republic of China. For example, we will ask you for permission to transfer personal information across borders or to implement security measures such as data de-identification before cross-border data transfers.

7. How to update this privacy policy

We may make adjustments or changes to this Privacy Policy in due course. Any updates to this Privacy Policy will be posted on our website in the form of an update time, subject to adjustments or changes other than those required by laws, regulations or regulatory requirements. The content will take effect after 7 days after notification or announcement. If you continue to use any of our services or visit our related websites after the privacy policy has been adjusted or changed, we believe that this means that you have fully read, understood and accepted the revised Privacy Policy and are bound by it.