Privacy policy 

Privacy Policy:-

Last Updated: [18/09/2025]

[Herapherimart] (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  a) Personal Information

Name, mobile number, email address

Delivery address, billing address

Payment details (processed securely through third-party payment gateways)

 b) Non-Personal Information

App usage data and browsing activity

Location information (to provide delivery services)

2. How We Use Your Information

We use the information collected for purposes including:

To process and deliver your grocery orders

To personalize your shopping experience

To improve our app, services, and customer support

To send updates, promotions, and notifications (with your consent)

To detect and prevent fraudulent or unauthorized activities

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

Delivery partners to fulfill orders

Payment service providers for secure transactions

Third-party vendors for analytics, marketing, and support services

Law enforcement or legal authorities, if required by law

4. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have rights such as:

Accessing and updating your personal information

Requesting deletion of your account/data

Opting out of marketing communications

To exercise these rights, please contact us at [Support Email -heraferimart@gmail.com].

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your app experience, analyze usage patterns, and deliver personalized offers. You can manage cookies through your device settings.

7. Third-Party Links

Our Services may contain links to third-party websites or apps. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect information from children. If we become aware, we will delete such data immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Please review it periodically.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

📧 [Herapherimart@gmail.com]

📞 [9296590155]

🏢 [Malda, gawan,Giridih, Jharkhand]