We're Here to Help!
Our friendly support team is always happy to assist you with any questions or issues. Whether you're experiencing technical difficulties, need help with your account, or just want to learn more about our services, we're just a message away! For faster assistance, please include as many details as possible about your request.
Many common questions can be answered instantly in our helpful knowledge base (FAQ) section. If you don't find what you need there, no worries - simply reach out through our support form below and we'll get back to you as quickly as we can.
Want to know more?
Our Terms of Use explain how our services work, while our Privacy Policy details how we protect your information.
And remember, if you ever need anything, our support team is ready to assist with a smile!
1. How do I use the app?
Just download and open it – no setup needed! All features are available immediately.
2. Does the app collect my personal data?
We only process anonymous usage statistics to improve the app (like feature popularity). No personal data is stored. Learn more in our Privacy Policy.
3. Why is the app running slowly?
Try updating to the latest version or restarting the app. If the issue persists - contact us, and we'll figure it out together!
4. The app crashed. What should I do?
Try updating to the latest version. If the issue persists, contact us through the contact form with:
- Your device model
- OS version
- Brief description of what happened
5. Can I use the app offline?
Unfortunately no – the app requires an active internet connection to function properly. All features rely on cloud processing to deliver real-time results. If you're experiencing connection issues, try switching to a more stable network or restarting your router.
6. How do I delete my data from the app?
Since we don't require accounts, all your data is stored locally on your device. To completely remove it:
1) Uninstall the app - this erases all app-related data
2) Clear any remaining files via your device's storage settings