Welcome to the My Grain Support Page, your ultimate tool for migraine tracking and analysis. Here, you'll find answers to your frequently asked questions, options to contact us, and useful resources to help you make the most of the app.
Frequently Asked Questions (FAQ)
How can I restore my subscription? If you've lost access to your subscription, you can restore it from the app. Go to the subscriptions section and select "Restore Purchases."
How do I sync my data between devices? My Grain uses your Apple account to automatically sync your data across all devices where you've signed in with the same account.
How can I change my notification preferences? Go to the settings section within the app. From there, you can enable or disable notifications, change the alert time, and more.
What benefits do I get with a premium subscription? With the premium subscription, you'll have access to advanced features like detailed migraine analysis, enhanced statistics, and the ability to pre-configure symptoms and triggers for faster logging.
Contact Support If you need additional help or can't find what you're looking for in the FAQ, don't hesitate to contact us: Email: mygrainapphelp@gmail.com Social Media: Follow us on our social media channels for updates and real-time support.
Terms of Service and Privacy Policy
Terms of Service By using the "My Grain" app, you agree to these Terms of Service. If you do not agree to these terms, do not use the app.
"My Grain" offers both monthly and annual subscription options. These subscriptions grant you access to premium features such as advanced migraine tracking, detailed statistics, and the ability to sync your data across devices.
Payment will be charged to your iTunes account at the confirmation of purchase. Your subscription will automatically renew unless cancellation is made at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time from your Apple ID account settings.
We reserve the right to modify or discontinue, temporarily or permanently, the app (or any part of it) with or without notice.
"My Grain" is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use the app.
Privacy Policy
"My Grain" collects personal data such as your name, email address, and health-related data regarding migraines to enhance your user experience.
The information we collect is used to personalize your experience, improve the app, and provide you with accurate recommendations based on your data.
"My Grain" does not share your personal information with third parties, except when necessary to comply with the law or protect our rights.
We take the security of your data very seriously and employ security measures to protect your information from unauthorized access.
You have the right to access, correct, or delete your personal information at any time. You can do this from your account settings or by contacting us directly.
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes through the app or by email.
Troubleshooting Common Issues
Installation Issues:
Ensure that you have the latest version of iOS installed on your device.
Restart your device and try downloading the app again from the App Store.
Notification Issues:
Check that notifications are enabled in both the app settings and iOS notification settings.
See if "Do Not Disturb" mode is activated.
Updates and Improvements My Grain is constantly being updated to enhance your experience. Here you can see the latest improvements:
Version 1.0.1: Improved data synchronization stability.
Stay tuned for future updates to keep enjoying the best migraine management tools.