Welcome to ScanMasterT Support
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How can we help?
Thank you for choosing ScanMasterT! We’re here to help you get the most out of your app. Below, you’ll find answers to common questions, troubleshooting tips, and instructions for using key features. If you need further assistance, don’t hesitate to contact us.
Getting Started
1. How to Scan a Document
1. How to Scan a Document
Open the ScanMasterT app and tap the “Scan” button.
Align the document within the frame; the app will automatically detect edges.
Tap the shutter button to capture the scan.
2. Editing Your Scans
2. Editing Your Scans
After scanning, tap “Edit.”
Use tools to crop, rotate, apply filters, add signatures, or draw on the document.
Save your edits when finished.
3. Sharing Documents
3. Sharing Documents
After editing, tap the “Share” button.
Choose whether to share as a PDF or image.
Select your preferred sharing method (email, cloud storage, etc.).
4. Syncing with iCloud
4. Syncing with iCloud
iCloud will be enabled automatically after the premium subscription is activated.
Your documents will automatically sync across all devices signed into your iCloud account.
Frequently Asked Questions (FAQs)
1. What file formats does ScanMasterT support?
1. What file formats does ScanMasterT support?
Answer ➡️ ScanMasterT supports saving your documents as PDF or JPEG files.
2. Can I edit a scan after saving it?
2. Can I edit a scan after saving it?
Answer ➡️ Yes, you can open any saved document in ScanMasterT, and continue editing it.
3. How do I add a signature to a document?
3. How do I add a signature to a document?
Answer ➡️ After capturing or importing a document, tap the “Signature” tool, on the toolbar select the "Add Signature" option. You can draw your signature or use a pre-saved one.
4. How do I delete a scan?
4. How do I delete a scan?
Answer ➡️ Swipe left on the scan you wish to delete in the document list, then tap the “Delete” button.
5. Is my data safe with iCloud sync?
5. Is my data safe with iCloud sync?
Answer ➡️ Yes, all your documents are securely stored and synced via Apple’s iCloud services, ensuring your data is protected.
Troubleshooting
1. Scan Quality Issues
1. Scan Quality Issues
Issue: Blurry or unclear scans.
Solution: Ensure good lighting and steady your device while scanning. Clean your camera lens to remove smudges.
2. Sync Problems
2. Sync Problems
Issue: Documents not syncing across devices.
Solution: Make sure you’re signed into the same iCloud account on all devices, and your account is the premium account.
3. App Crashes
3. App Crashes
Issue: The app crashes or freezes during use.
Solution: Ensure you have the latest version of ScanMasterT. Restart the app, or reboot your device if the issue persists.
Feedback & Suggestions
Feedback & Suggestions
We value your feedback! Share your suggestions or report any issues through our in-app feedback form, or by emailing us at t.saastech.solution@gmail.com. Your input helps us improve the app and provide you with the best experience possible.
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