Effective Date: 26 September 2026
Hello Kurukshetra (“we”, “us”, “our”) operates the Hello Kurukshetra mobile application and related services (collectively, the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service.
By using Hello Kurukshetra, you agree to the practices described in this Privacy Policy.
Depending on how you use the Service, we may collect the following information:
When you create or access an account, we may collect:
Mobile phone number
One-time password (OTP) verification information
Name and profile information
Account identifiers
Authentication and login-related information
OTP information is used to verify your identity and secure your account.
You may provide information such as:
Name
Profile photo
Email address
Contact information
Profile preferences
Other information you voluntarily provide
With your permission, the application may collect or access location information to provide location-based functionality, such as:
Showing nearby places or services
Maps and navigation-related features
Location-based recommendations
Improving location-based services
You can manage location permissions through your device settings.
If the Service allows you to submit content, we may collect information you voluntarily provide, including:
Photos
Reviews
Ratings
Comments
Listings or service information
Other submitted content
Please do not submit sensitive personal information that is not required for the relevant feature.
If you use booking, accommodation, tourism, sponsorship, or other service-related features, we may process information necessary to complete and manage those activities.
This may include:
Booking details
Service details
Contact information
Transaction-related information
Booking history
Payment information may be processed by third-party payment service providers. We do not intend to store complete payment card details on our servers unless specifically stated otherwise.
We may automatically collect certain technical information, such as:
Device model
Operating system and version
App version
IP address
Device identifiers
Crash information
Log information
General usage and diagnostic information
This information helps us maintain, secure, and improve the Service.
We may use collected information to:
Create and manage user accounts
Verify phone numbers and authenticate users
Provide and operate application features
Process bookings and service requests
Provide location-based functionality
Display relevant content and services
Communicate with users regarding their accounts or activities
Provide customer support
Detect and prevent fraud, abuse, and unauthorized activity
Diagnose technical problems and crashes
Improve application performance and functionality
Analyze usage and service performance
Comply with applicable laws and legal obligations
We will use personal information only for legitimate purposes related to providing and improving the Service.
Hello Kurukshetra may display advertisements through third-party advertising providers, including Google AdMob.
Advertising providers may collect or process certain information, such as device identifiers, advertising identifiers, approximate location, and information about ad interactions, subject to their own privacy policies and applicable laws.
You can manage certain advertising and privacy settings through your Android device and Google account settings.
The Service may use third-party services to provide functionality, analytics, authentication, hosting, maps, notifications, advertising, or other technical services.
These services may include providers such as:
Google Firebase
Google Maps or related Google services
Google AdMob
Other infrastructure, hosting, payment, analytics, or service providers used by the application
Third-party providers may process information according to their own privacy policies and terms.
We may use Google Firebase services for functions such as:
Authentication
OTP verification
Push notifications
Crash reporting
Analytics
Application infrastructure
Firebase may process technical and usage information necessary to provide these services.
We do not sell your personal information.
We may share information with:
Service providers that help us operate the application
Authentication and infrastructure providers
Payment providers where applicable
Advertising and analytics providers
Government authorities or law-enforcement agencies when legally required
Other parties when necessary to protect the rights, safety, security, or property of users or the Service
We only share information where reasonably necessary for the relevant purpose.
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
Provide the Service
Maintain your account
Complete transactions or bookings
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
Prevent fraud and abuse
When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.
You may request deletion of your account and associated personal information, subject to applicable legal and operational requirements.
To request account or data deletion, contact us using the contact information provided below.
Certain information may need to be retained where required by law or where necessary for legitimate purposes such as fraud prevention, security, accounting, or dispute resolution.
Hello Kurukshetra is not intended to knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Depending on the features you use, the application may request permissions such as:
Phone-related permissions where required for authentication
Location91
Camera
Photos/media
Notifications
Internet/network access
Permissions are requested only when necessary for the relevant functionality. You can manage permissions through your device settings.
You are responsible for ensuring that information you provide to Hello Kurukshetra is accurate and that you do not upload or share information belonging to another person without appropriate authorization.
You should also keep your account and device secure.
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Continued use of the Service after an update means that you acknowledge the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
App: Hello Kurukshetra
Email: [Vijita2476@gmail.com]
Ph No: [+918307465411]
Last Updated: 26 September 2026