Effective Date: 25/09/2025
PickMateThis Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application. (“PickMate”) and related services. By downloading, installing, or using HelaKiri, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information You Provide
Name, email address, phone number, gender, age.
Photos, interests, and profile information you upload.
interactions with other users.
Automatically Collected Information
Device type, operating system, IP address.
Location information (if you enable location services).
App usage data (features used, session length, interactions).
We use the information we collect to:
Create and manage your HelaKiri account.
Match you with other users and suggest potential connections.
Improve app performance, security, and features.
Provide customer support and respond to inquiries.
Send important notifications, such as updates or policy changes.
We do not sell your personal information to third parties. However, we may share data in the following cases:
With other users: Profile details, photos, phone numbers (only you can choose) and interests you choose to share will be visible to other members.
Service Providers: We may use trusted third parties for hosting, analytics, or payment processing.
Legal Compliance: We may disclose information if required by law, regulation, or government request.
Business Transfers: If HelaKiri is merged, sold, or acquired, your data may be transferred to the new entity.
You can edit or delete your profile information at any time within the app.
You can deactivate or permanently delete your account by contacting support.
You may disable location sharing through your device settings.
You can opt out of marketing emails or push notifications.
We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no system can be guaranteed 100% secure. Please keep your login details confidential and report any suspicious activity to us immediately.
We retain your personal information as long as your account is active or as needed to provide services. If you delete your account, certain data (such as messages or reports) may be retained for legal or safety reasons.
HelaKiri is intended only for users aged 18 years and above. We do not knowingly collect data from anyone under 18. If we discover such data, we will delete it immediately.
Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those services, and we are not responsible for their practices. Please review their privacy policies before using them.
If you access PickMate from outside Sri Lanka, please note that your information may be processed and stored in countries that may not have the same data protection laws as your country. By using our app, you consent to such transfers.
We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website (or hosting page). Please review regularly to stay informed about how we protect your information.
If you have questions about this Privacy Policy, please contact us at:
PickMate Support Team
📧 Email: pickmate2025@gmail.com