This web page represents a legal document and is the Privacy Policy for our application (HeartVid) as required by European General Data Protection Regulation (GDPR). By using our Mobile app you agree to fully comply with and be bound by the following policy each time you use our Mobile app. Please review the following terms carefully.
Definitions
The terms "us", "we", and "our" refer to our application (HeartVid), the owner of this APP. A "Visitor" is someone who merely browses our APP. A “Member” is someone who has registered with our Software to use our Services. The term “User” is a collective identifier that refers to a Visitor, a Member or someone who has downloaded our Mobile app to use our Services.
This Privacy Notice describes the types of information we collect or receive, how we may use that information. The information we collect includes personal information and non-personal information, as such terms are defined below.
The Privacy Notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to access, change or not use the personal information you have provided to us, withdraw any consent you previously provided to us, and answer any questions you may have about our privacy practices.
Your Consent
By using our APP, you consent to the collection and use of this information by us as set forth in our Privacy Statement and amended from time to time. If we decide to change our privacy practices, we will post those changes on this page so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
Your Privacy
We are committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. You may always visit our site and browse without giving us any personal information. Please read on for more details about our privacy practices.
Our Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person. You may choose to provide personal information to us when you use our website. Because we change our features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you may decide to provide personal information to us:
1. Contacting us for any reason, such as by email, including customer support;
2. Using our website or services when personal information is required for use or participation.
The personal information we collect from you will vary depending on the service you are using, the site you are visiting, and how you access it. However, the personal information you provide generally may include the following:
(1) Email address, full name, phone number (which may include mobile phone number), your billing address and other payment information, depending on how you purchase a product from us;
(2) Details of any requests or transactions you make through the Services. All payment information you submit is collected and used by our payment processors in accordance with their privacy policies. We do not store your payment information apart from the last four digits of your account, expiration date, and country, which we require for tax, government regulatory, and security purposes;
(3) Information about your activity on and interaction with HeartVid (such as your IP address, the type of device or browser you use, and your actions on the site).
(4) Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).
3. If you have an account and upon your consent, we will receive images, videos uploaded by you.
4. When you allow us to collect facial information, we will collect some facial information.
4.1 What facial data does our app collect?
We do not actively collect your facial data. We will only analyze facial data when you allow us to upload pictures and the uploaded pictures contain facial data (such as eyes, nose, mouth, etc.).
4.2 Will our app retain this facial data?
We do not retain any facial data. This data will only be analyzed and used in the process of generating photos and videos. After the analysis process is over, all data will be deleted and cannot be recovered.
4.3 What is the purpose of collecting this information?
In order to provide you with functions such as "AI Dress Up", "Photo to Video", "AI Dance" and "Video Special Effects", since our program will generate videos with different special effects based on different photos you upload, we will analyze the facial features in the pictures and try to retain the same facial features as the original pictures when generating videos to make the generated videos more perfect. The complete process of our data collection is as follows: (1) You transfer photos to our server. (2) The server analyzes the features of your photos. (3) The application automatically processes the facial data in the picture and applies it to the generated video. (4) After the video synthesis is completed, your photo will be automatically deleted immediately.
5. Will the data be shared with third parties?
Any data we collect, including the facial data you upload, will not be shared with any third party. Since all data never leaves our servers, there is no third-party storage or processing, and we will not share it with third parties.
Our Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use and process non-personal information for service improving purposes. For example, when you use our website, we may collect data from and about the "commercial electronic mail messages" and "transactional or relationship messages" (as such terms are defined in the CAN-SPAM Act (15 U.S.C. 7702 et. seq.) that are sent to your email accounts. We collect such commercial transactional messages so that we can better understand the behavior of the senders of such messages, and better understand new spam techniques to improve our products and services.
Information Collected by Automated Means
In cases where you use a mobile device to access our sites, we will receive information about the location of your device. In some cases, even if you are not using a mobile device, information about your general location may be discernable from your device's IP address or the URLs we receive.
We use information we collect by automated means to understand our users and to determine their preferences. As a result, we can develop and deliver new or modified offerings, that are improved with our users' preferences in mind.
Here are some of the types of automated data collection that may occur when you use our sites:
Web Browsers
When you visit our website, your browser automatically sends us your Internet protocol ("IP") address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used most often, and how much time was spent on a page.
Cookies
Please refer to our Cookie Policy page for more information about cookie collection and usage.
Can We Access or Does Server Store the Personal Data on Your Device after You Use Our Mobile App?
We do not collect or store any of these data on our server. These data will only be stored on your computer unless you grant permission to share them with us otherwise we have no access to them.
Your Choices
In certain cases, you may have choices about how we use and disclose your personal information. For example, we will ask you before we use your personal information for any purpose incompatible with those purposes identified in this Notice.
You can also choose not to give us the information we request, as described in the "Information You Provide to Us" section of this Notice. In some cases, if you decide not to provide information, we will not be able to provide you with access to the site you requested, or we may not be able to provide you with the service, feature or information you requested.
In some cases, you can stop or limit the information we collect by automated means. Please review the sections of this Notice titled "Information Collected by Automated Means" to learn more about how you may be able to stop or limit our receipt of that information.
Open Member Center, you can Log in on My Account page, go to Account Security page and tab Account Cancellation. Or, you may submit a verifiable request to close your account by contacting with our support (support@wootechy.com). We will delete your Personal Information that we have collected.
You may also exercise and amend your choices by sending an email to us as specified in the "How to Contact Us" section below.
How We Protect Personal Information
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Children's Privacy
We do not direct our website to children, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user who is under the age of thirteen, we will delete the information from our records.
Updates to Our Privacy Notice
This Privacy Notice may be updated periodically to you to reflect changes in our information practices or relevant laws. We will indicate at the top of the Notice when it was updated. Please review this Notice any time you access or use our sites to make sure you have reviewed the most recent version.
How to Contact Us
If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us at support@wootechy.com.