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HeartStarter Support
AI-powered flirt messages to help you never run out of charming things to say
Contact Us
For fastest support, use the "Support & Contact" feature in the HeartStarter app** - it automatically includes your device information to help us assist you better.
Email: support@heartstarter.app
Response Time: Within 1-2 business days.
Frequently Asked Questions
💳 Subscription & Billing
Q: How do I upgrade to Premium?
A: Open HeartStarter → Tap any premium feature → Select Weekly or Yearly plan → Start your 7-day free trial
Q: How do I cancel my subscription?
A: Go to iOS Settings → [Your Name] → Subscriptions → HeartStarter → Cancel Subscription
Q: How do I restore my subscription on a new device?
A: Open HeartStarter → Sign in with the same Apple ID → Your subscription will automatically restore
Q: I'm not seeing my Premium features after purchasing
A: Try these steps:
1. Force close and reopen HeartStarter
2. Check iOS Settings → Subscriptions to confirm purchase
3. Use "Support & Contact" in app if issue persists
Q: What's the difference between Weekly and Yearly plans?
A: Both include identical premium features. Yearly plan offers 54% savings ($119/year vs $259.48 for weekly equivalent).
Q: When does my free trial end?
A: Your 7-day free trial status is displayed in Settings within the app. You'll receive Apple notifications before it converts to paid.
Premium Features
Q: What's included with Premium?
A: Premium includes:
- Unlimited daily messages (Free: 3/day)
- All tone options: Witty, Romantic, Cheesy
- Personal Touch: Add custom context
- Unlimited Favorites with cloud sync
- Priority generation with anti-repetition
- Cross-device synchronization
Q: What is Personal Touch?
A: Personal Touch lets you add custom context (like "we met at a coffee shop") to generate personalized flirt messages tailored to your specific situation. This premium feature creates unique, contextual messages.
Q: How do Favorites work?
A: Premium users can save unlimited messages to Favorites, which sync across all your devices via iCloud. Tap the heart icon on any message to save it.
Q: What does "Priority Generation" mean?
A: Premium users get fresh, unique messages with advanced anti-repetition technology, ensuring you never see duplicate messages.
AI & Messages
Q: How does the AI work?**
A: HeartStarter uses OpenAI's advanced GPT models to generate unique, contextual flirt messages based on your selected spice level, tone, and personal context.
Q: Are messages really unique?
A: Yes! Our AI generates fresh messages each time and includes anti-repetition technology to avoid duplicates. Each message is crafted based on your specific preferences.
**Q: What are the spice levels?
A:
- Mild (🌸): Sweet & subtle messages perfect for gentle conversation
- Medium (🔥): Charming & teasing messages with playful energy
- Spicy (🌶️): Bold & daring messages for confident interactions
Q: What are the tone options?
A: Premium users can choose:
- Witty (😏): Clever and humorous messages
- Romantic (💕): Heartfelt and sweet messages
- **Cheesy (🧀): Playfully cheesy pickup lines
- Random: Surprise me with any tone
Q: How many messages can I generate?
A: Free users get 3 messages per day. Premium users have unlimited message generation with generous usage limits and friendly cooldown periods for very heavy usage.
Technical Issues
Q: App is crashing or not working
A: Try these steps:
1. Force close and reopen the app
2. Restart your device
3. Update to the latest iOS version
4. Update HeartStarter from the App Store
5. Contact support if issues continue
Q: Messages aren't generating
A: Check your internet connection and try again. If you're a free user, you may have reached your 3 messages per day limit. Premium users should check their internet connection.
Q: Sync issues across devices
A: Ensure you're signed into the same Apple ID on all devices and have iCloud enabled. CloudKit sync status is shown in the app settings.
Q: "Sign in with Apple" not working
A: Ensure you're signed into your Apple ID in iOS Settings. If issues persist, try signing out and back into your Apple ID.
Q: App says "Offline" or "Retry"
A: Check your internet connection. The app requires internet access to generate AI messages and sync data.
Account & Data
Q: How do I delete my account?
A: Use the "Support & Contact" feature in the app to request account deletion, or email support@heartstarter.app
Q: Will I lose my data if I delete the app?
A: If you're signed in with Apple ID, your favorites and settings are safely stored in iCloud. Simply sign in again to restore your data.
Q: Can I use HeartStarter on multiple devices?
A: Yes! Sign in with the same Apple ID on all devices. Your subscription, favorites, and settings will sync automatically.
Privacy & Terms
Privacy Policy: https://sites.google.com/view/heartstarter-privacy-policy
Key Privacy Points:
- We use Sign in with Apple for secure authentication
- Your messages are not stored permanently on our servers
- Personal Touch context is used only for AI generation
- All data syncs securely through Apple's iCloud
- We don't share your data with third parties
- No tracking or advertising - subscription-based privacy-first model
Age Rating: 17+ (Mature/suggestive themes appropriate for dating)
Pricing
Free Plan:
- 3 messages per day
- Random tone selection
- Basic features
Premium Weekly: $4.99/week
- 7-day free trial
- Unlimited messages
- All tones and features
Premium Yearly: $119.00/year
- 7-day free trial
- Save 54% vs weekly plan
- All premium features
Prices may vary by region with automatic currency conversion. All subscriptions include a 7-day free trial.
International Pricing Examples:
- 🇺🇸 United States: $4.99/week, $119.00/year
- 🇳🇿 New Zealand: NZ$7.99/week, NZ$199.00/year
- 🇦🇺 Australia: A$7.49/week, A$179.00/year
- 🇬🇧 United Kingdom: £3.99/week, £95.00/year
- 🇪🇺 European Union: €4.49/week, €107.00/year
Download HeartStarter
Available on the App Store: [Link will be added when app is published]
Requirements: iOS 17.2 or later, iPhone & iPad compatible
Age Rating: 16+
Category: Social Networking
Tips for Best Results
1. Try different spice levels to find your perfect style
2. Use Personal Touch (Premium) for situation-specific messages
3. Experiment with tones to match your personality
4. Save your favorites to build your personal collection
5. Copy messages with a simple tap for easy use in dating apps
6. Combine spice levels and tones for variety
7. Add context in Personal Touch for more relevant results
Best Practices
For Dating Apps:
- Use Mild-Medium spice for first messages
- Try Witty tone for memorable conversations
- Add Personal Touch context from their profile
For In-Person Situations:
- Medium-Spicy levels work well for confident delivery
- Romantic tone for sincere compliments
- Cheesy tone for lighthearted fun
Building Confidence:
- Start with Mild messages to build comfort
- Save your favorites for quick reference
- Practice delivery as much as the message itself
Troubleshooting
Subscription Issues:
- Check iOS Settings → Subscriptions for active status
- Ensure same Apple ID across all devices
- Contact Apple Support for billing disputes
App Performance:
- Close background apps to free memory
- Ensure strong internet connection
- Update app and iOS regularly
Sync Problems:
- Verify iCloud is enabled in iOS Settings
- Sign out and back into Apple ID if needed
- Check CloudKit sync status in app settings
Still Need Help?
Best Option: In-App Support
Open HeartStarter → Settings → Support & Contact
*Automatically includes your device info and account details*
**Email Support**
support@heartstarter.app
*Please include your Apple ID email and device model*
**Response Time:** Within 24 hours
**Languages:** English
About HeartStarter
HeartStarter is the AI-powered conversation assistant that helps you never run out of charming things to say. Whether you're on dating apps, meeting someone new, or just want to add some spark to your conversations, HeartStarter combines advanced AI technology with your personal style to create the perfect message every time.
Key Features:
- Advanced AI powered by OpenAI's latest models
- Three spice levels for every situation
- Multiple tone options to match your personality
- Personal Touch for contextual messages
- Smart caching for instant responses
- Privacy-first design with no data harvesting
- Cross-device sync with Apple's secure CloudKit
Perfect for:
- Dating app conversations (Tinder, Bumble, Hinge, etc.)
- Social media interactions
- In-person conversation starters
- Breaking the ice in any situation
- Building confidence in romantic conversations
*HeartStarter - Because everyone deserves to be charming ✨
Download today and never be at a loss for words again!
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*Last updated: September 2025*
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