1. Introduction
This Privacy Policy explains how we handle your information in the Heartia mobile application (the "App"). We are deeply committed to protecting your privacy, with special emphasis on the sensitivity of your Health Data.
2. Data We Do Not Collect
We believe in data minimization. Therefore:
We do not use your health or personal data for advertising.
We do not sell your health or personal data to anyone.
We do not share your health data with third parties for their marketing purposes.
3. Data We Collect and How We Use It
Health Data (Local Processing)
This includes data you enter or that is collected from sensors or connected devices, such as heart rate, activity, sleep, or nutrition information. This data is processed primarily on your device to provide you with insights and trends regarding your wellness. Your raw Health Data never leaves your device for this core processing.
Health Data (Cloud Processing - Optional)
For features like cross-device synchronization or advanced historical analysis, you may choose to sync your data to our secure servers. This data is encrypted in transit and at rest. Processing is temporary and secure, governed by strict access controls.
Technical & Usage Data
To improve app performance and fix crashes, we may collect anonymized data such as device type and app feature usage. This data is not linked to your identity or Health Data.
Contact Information
When you contact our support, we use your email address solely to respond to your inquiries.
4. Data Sharing and Disclosure
We do not share your personal or Health Data with third parties, except in the following limited circumstances:
Service Providers: We engage trusted third-party services solely to facilitate cloud-based features. These providers are bound by strict data protection contracts and are prohibited from using your data for any other purpose.
Legal Requirements: We may disclose information if we are required to do so by law or in response to a valid legal process.
With Your Explicit Consent: We will only share your Health Data with a third party (such as a healthcare provider) if we receive your clear, additional consent to do so.
5. Your Rights
You have significant rights regarding your personal data, especially your Health Data:
Access and Portability: You can request a copy of all data we hold about you.
Correction and Deletion: You can request that we correct inaccuracies or delete your personal and Health Data.
Withdraw Consent: You can withdraw your consent for cloud processing at any time, which will result in the deletion of your data from our servers.
To exercise these rights, please contact us at heartia_sustenance@hotmail.com. You can also manage your data and permissions within the App's settings.
6. Data Security
We implement industry-standard measures to protect your data, including encryption in transit (using TLS) and, for cloud data, encryption at rest. The security of your device protects locally processed data.
7. International Transfers
For any cloud processing, your data may be transferred to and processed in countries outside your residence. We ensure such transfers are governed by Standard Contractual Clauses or other adequate legal safeguards to maintain a high standard of protection.
8. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy. We will notify you of any material changes by posting the new policy in the App.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
heartia_sustenance@hotmail.com