Employment resources apply to anyone searching for a job or searching for a new job. This resource is based on referral, as you, the advocate, do not personally give your clients a job, but rather refer the client to one of the reputable job placement or training services listed on the Express Sheets. There, professional staff will assist client.
QUESTIONS TO ASK CLIENT WHEN DISCUSSING EMPLOYMENT:
What is the highest education you have received?
Are you looking for a full-time or part-time position?
What type of training program are you looking for? How much are you able to pay?
What type(s) of certification do you have?
Do you have regular access to a computer? Do you feel comfortable using a computer and email?
Do you have a resume?
Do you need transportation and/or childcare in order to go to a training?
What job experience do you have?
Do you have any specific career goals or a field you would like to work in?
Job search can be used alongside Application Preparation resources, such as career centers. Job search is to be used when clients are actively looking for full- or part-time jobs that they could theoretically apply for at any point (meaning the job either does not require previous trainings/certifications or client already has the required training/certificates). It is a good idea to search for jobs, find 2-3 that might be of interest to your client, and then encourage your client to continue the job search.
Follow-up may include asking your client where they have applied, if they have heard back, if they have an interview, if they received the position. Ensure that your client has a resume and clothing attire appropriate for an interview. Do they feel confident in their application? Are they feeling nervous for their interview? If so, refer them to resources found in the "Preparing for the Application Process" tab.
MWEJobs
Clients can download the app in the Google Play Store or on an Apple device. MWEJobs can also be accessed via their website. Clients can explore the site as a guest, but if they make an account and log in, they can save their previous job searches, receive updates, build a resume, and upload a resume.
Indeed.com
Clients can see thousands of jobs listed near them. This site is more user-friendly but geared more towards jobs than careers (though there are opportunities for both!!) This resource is preferred if client is looking for seasonal work. Clients can make a profile and upload their resume so that employers can find them also.
Job Seeker Assistance Request Form
The Maryland Department of Labor and the American Job Center Network have partnered to create an assistance request form for job seekers. Upon completion of the form, someone will contact client with a referral.
B'More Clubhouse
Support individuals living with mental illness through friendship, employment, housing, education, and access to medical and psychiatric services
(410) 727-2030
People Encouraging People
Structured, residentially based training and support services, with integrated clinical treatment, are provided in PEP owned housing.
(410) 764-8560
Division of Rehabilitation (DORS)
Helps people with all disabilities get work through career counseling, job training, higher education and job placement
(410) 554-9442
dors@maryland.gov
Maryland Works
A statewide membership association that expands employment and business ownership opportunities for people with disabilities and other barriers to employment.
Columbia: 410-381-8660
Baltimore: 410-551-3130
info@mdworks.com
Center for Urban Families
Job placements and re-placements; job retention and advancement assistance; Career mapping support and job coaching; Occupational skills training and education.
(410) 367-5691
Job Training
Job Training is for clients who are looking for training/education to gain experience and work in a specific industry.
Examples include Certified Nursing Assistant, Administrative Assistant, IT, Construction, etc. Clients can enter these job fields through apprenticeship programs or through certification programs that trains them to obtain a specialized license. Both apprenticeship programs and certification programs often stretch over the course of several weeks, sometimes longer.
"HOB and Client have accessed the resource to meet the need via scope of services" = Client confirms enrollment in program
Target Time for Successful Resolution: 4 Weeks
**Finding an appropriate job training program is more complex when your client is a minor. If you are working with someone under the age of 18, research FSET (information below) and the Mayor's Office of Employment youth services.
ADDRESSING JOB TRAINING:
1. Talk to your client about the type of job training program they are interested in. Refer to Employment overview tab for a list of questions to ask.
2. If your client is unsure as to what training they are interested in, ask some open ended questions about what kinds of subjects they like to study, what their interests are, what their future goals are. Explain a bit about what kinds of things might be available to them.
3. Find information on at least 1-3 programs for client with details about how and when to register.
4. Follow up with client to confirm that they have called to set up an appointment or completed an intake.
5. Confirm that client is enrolled in the program or is on a wait list for enrollment.
St. Vincent de Paul: Next Course Food Service Training Program
A no-charge program that provides applicants with extensive Food Service skills as well as the opportunity to obtain the ServSafe Food Handlers Certificate and the ServSafe Manager’s Certification. This intensive 12 week program is integrated with St. Vincent de Paul’s “KidzTable” program, a production kitchen providing over four thousand quality meals to head start programs, daycares, shelters, and after school programs throughout the Baltimore area daily. Intensive job placement assistance is provided for all graduates.
Course Requirements:
6th Grade Reading & Math skills
12 week availability, Monday - Friday, 8 a.m. to 4 p.m.
Able to reach, bend and stoop on a regular basis
Able to lift 50 pounds and stand for an 8 hour shift
Must be 18 years old at time of graduation
Must be eligible to work in the US
For more information about classes and eligibility requirements, call 410-982-0855. Testing and registration is held every Friday at 8:45 AM and is required prior to class start date.
Food Supplement Employment and Training Program (FSET)
Maryland's new FSET program connects people who receive monthly food supplement benefits (SNAP/food stamps) to job-driven training programs. Training programs are free of cost to FSET program participants, run for an average of 12-16 weeks, and train participants for employment in industries that include welding, construction, machining, manufacturing, healthcare, hospitality, and more. Many FSET employment programs also offer job placement, retention, and support services that help program graduates find and keep employment.
FSET employment programs are experienced in helping people overcome barriers to employment, including criminal backgrounds, limited job experience, or limited ability to get to and from work.
Eligibility: Individuals could be eligible for FSET if they are over the age of 16, receive monthly food supplement benefits, do NOT receive Temporary Assistance for Needy Families (TANF), and are able to work upon completion of the program. Each FSET employment program may have its own additional eligibility requirements.
Contact Info: For additional questions about the FSET programs or how to enroll, find the programs that interest your client and reach out to them directly. Or contact your local department of social services. Advocates may also call the DHS helpline at (800) 332-6347.
Caroline Center:
Caroline Center offers its CNA/GNA and Pharmacy Technician classes three times a year - January, April, & September. Classes run 15 weeks and attendance is mandatory. The program is scholarship-based and fully tuition-free. Caroline Center does ask each trainee to cover the cost of her professional fees - $213 for the CNA/GNA program and $269.50 for the PT program. These fees, which cover the cost of your professional license to practice, liability insurance, fingerprinting, GNA testing (CNA/GNA program only), and a criminal background check (PT program only), may be paid over the course of the 15-week program. Online applications are accepted on a first-come, first-served basis. Enrollment is limited, and applicants must come for an information session and personal interview to be considered. Open for women who live in Baltimore County.
Top Knowledge Healthcare Institute (tkhci.com)
This program can be completed in as little as 4 weeks. Top Knowledge Healthcare Institute offers CNA/GNA training daytime, nighttime, and weekend-only programs. Click here to see the current program schedule.
Daytime Program: 4 weeks, classes Mon-Friday from 9am–2:30pm, & clinical hours Mon-Friday from 7am–3:30pm.
Evening Program: 5 weeks, classes Mon-Thursday from 5pm-10pm, & clinical hours Mon-Friday from 3pm-11:30 pm
Weekend Program: 9 weeks, classes Sat. from 9am-4pm and Sun. from 10:30am-4pm, & clinical hours Sat-Sun from 7 am-3:30pm
Goodwill Job Training Programs
Goodwill Industries of the Chesapeake offers several different job training opportunities. These training programs include, but are not limited to, Microsoft technology associate, custodial skills, retail skills, computer & clerical training, and other technology-based programs. Duration and times of classes varies by program; click here for a comprehensive list of program details. Before a client can register for a training course, they must attend an intake session.
Preparing to Apply
Programs work directly with clients to identify the steps they need to go through to get a job, regardless of their experience or training levels. These steps may include, but are not limited to, resume editing, job certification opportunities, beginning a job search, developing interview skills, and setting up interviews with potential employers.
Target Time for Successful Resolution: 4 Weeks
The One Stop Centers and Maryland New Directions are both well funded and are great starting points for employment help. They have a far more extensive list of resources for employment help than HOB and will rarely turn anyone away. The MOST important factor that decides whether or not these resources are successful is the client’s motivation. As such, it’s important to stress to your clients that these are job placement agencies--neither organization will give your client a job--and that the role of these agencies is to prepare clients and to work with them to obtain good positions through direct connections with employers. Also emphasize to your client the importance of being on time to orientations and appointments! Job-related organizations emphasize the importance of professionalism and will turn away clients that are late.
One Stop Career Centers:
This resource is great for most individuals who are seeking work and over the age of 18. To enroll, your client needs to be able to attend one early-morning orientation. After the initial orientation, the times are flexible and the client is able to come in on their own time. Clients can sit down with a counselor to identify the steps they need to take to find stable employment. The client is never required to go through with all of the steps, but doing so will often be the quickest way to a job.
***Your client should have at least a rough copy of a resume that they can bring to the career centers!
To enroll:
Give your client the times and dates for the orientation
There are orientations every week; times vary based on location
Client should attend the orientation at the one stop center closest to them:
1. Eastside One-Stop Career Center
3001 E. Madison Street
Baltimore, MD 21205
Phone: (410) 396-9030 Fax: (410) 396-4063
Hours: Monday, Tuesday, Wednesday, Friday 8:30 am – 4:30 pm
Thursday 8:00 am – 6:00 pm
2. Northwest One-Stop Career Center
(home to the Re-entry Center)*
Mondawmin Mall, Suite 302
2401 Liberty Heights Avenue
Baltimore, MD 21215
Phone: (410) 396-7873 Fax: (410) 523-0970
Hours: Monday, Wednesday, Thursday, Friday 8:30 am – 4:30 pm
Tuesday 8:00 am - 7:00 pm
*For ex-offenders, please refer them to the Northwest One Stop Career Center. This one stop center is similar to the other
centers, but it is housed in a location that has resources specifically for ex-offenders.
If your client has a special learning need and will have difficulty attending the orientation, contact either one of the following people:
Diane Garrett, Supervisor dgarrett@oedworks.com
Ena Clarke, Administrative Assistant – eclarke@oedworks.com
Both can be reached by phone (410) 396-9035.
Mobile Workforce Center:
The Mobile Workforce Center is a 39’ workforce development center on wheels. Baltimore City residents looking to get a job and build a career are welcomed to drop by. This mobile center features computer workstations, laptops, Satellite Internet access, exterior audio visual and broadcasting capabilities, and tables and chairs. Services include job readiness assessments to support job matching, resume review and customization, job readiness workshops, job referral assistance, access to job search resources, community service referrals, and recruitment events. The workforce center changes locations and times daily--for more up-to-date details, click here.
Pratt Mobile Job Center:
Visit the Pratt Mobile Job Center to use Community Wi-Fi, register for an eCard or library card, or get contact-free help with a resume.
Must wear a face mask over nose and mouth and maintain 6 feet distance.
All services will take place outside bus.
Location: Cherry Hill Shopping Center - 603 Cherry Hill Road
Hours: Monday - Friday 10 am - 3 pm (closed on Thanksgiving, Christmas, New Year's Day)
For more info email gojobs@prattlibrary.org, call (410) 598-1897, or visit https://www.prattlibrary.org/services/mobile-job-center
Goodwill Industries of the Chesapeake: Job Readiness Programs
Goodwill Industries offers several programs to enhance a client's job readiness. There are three main programs geared for employment readiness: a general job readiness program, SEETTS (designed for ex-offenders), and the Buena Alianza program (job readiness specifically for Latinx individuals). Program details, times, and locations vary. For more information, click here.
Maryland New Directions:
2700 N. Charles Street,
Baltimore, MD 21218
Phone: (410) 230-0630 Fax: (410) 230-0275
Email: info@mdnewdirections.org
Maryland New Directions is a 45-year old award winning non-profit organization offering no-cost employment coaching and specialized career training programs for Baltimore are residents, ages 18-60 years of age. MND works primarily with individuals who face obstacles finding a job, advancing with their current employer, or establishing a new career. Our holistic approach and valuable employer partnerships create the opportunity for long-term careers with outcomes that include industry recognized credentials, a living wage, and an impressive employment retention rate of 82.5% (1 yr) for our graduates.
MND offers No One Waits Drop-In Services, a Career Focus program, a Commercial Transportation Career program, and a Maritime, Transportation, Distribution, & Logistics program. Additional certifications may be obtained (ex: Hospitality/Customer Service). Clients must register for programs in advance. For more details, click here or call.
Job fairs are good events where clients can interact with and talk to multiple employers. Please make sure that the client brings multiple copies of their resume and has professional attire for the event if needed. These events are common--Google search "job fairs" to find the next one for your client.
Franciscan Center Attire 4 Hire Program:
101 W. 23 Street
Baltimore, MD 21218
Phone: (410) 467-5340 Fax: (410) 467-4569
Monday-Friday 10:00 am - 1:30 pm (Bottom Floor)
Provides professional attire for job seekers. BY APPOINTMENT ONLY.
For men in need of professional attire for a job interview, graduation or other formal occasion.
Free haircuts for men, Wednesdays 10:00 am- 12:00 pm (Bottom Floor)
For more information or to make an appointment, please contact Debbie Reigle (410) 467-5340, Ext. 120 or dreigle@fcbmore.org.
Suited to Succeed:
Located at 250 West Dickman Street, women can visit Wednesday-Friday from 10am - 3pm to select one business outfit. For more details, call (410) 528-1799.
St. Vincent de Paul:
Career Connections assists adults who are unemployed or underemployed with job preparedness (resume and cover letter writing, interview preparation, job identification and application) and job leads and linkages to employment programs, internships and skill training programs.
Career Center in Park Heights (formerly St. Ambrose Outreach Center)
3445 Park Heights Avenue, Baltimore, MD 21215
410-225-0870
Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m.
Beans & Bread Center in Fell’s Point
400 S. Bond Street, Baltimore, MD 21231
410-732-1892
Hours: Monday through Friday, 9:00 a.m. to 12:00 p.m.