HD live

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Effective Date: October 11, 2026

Last Updated: October 11, 2026

Application Name: HD Live

Package Name: com.softinglobal.hdLive

Official Website: https://hdlive.lolipoplive.top/

Developer / Publisher: Softin Global

Contact Email: support@hdlive.lolipoplive.top

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1. INTRODUCTION & OVERVIEW

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Welcome to HD Live ("we", "us", "our", or "the App"). This Privacy Policy

explains how we collect, use, store, protect, and disclose your personal data

when you use our mobile application, services, and website (collectively, the

"Service").

HD Live provides a premier interactive social platform offering real-time video

streaming, multi-guest audio voice lounges, interactive gifting, community feeds,

and instant messaging.

By downloading, accessing, or using HD Live, you acknowledge that you have read,

understood, and agree to the collection and use of your information in accordance

with this Privacy Policy and our Terms of Service. If you do not agree with this

Policy, please discontinue using the Service immediately.

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2. AGE REQUIREMENT & MINOR POLICY

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HD Live is strictly intended for users aged 18 and older (or the legal age of

majority in your jurisdiction). We do not knowingly collect, solicit, or maintain

personal data from children under 13 (or under 18 where applicable). If we become

aware that personal information of a minor has been collected without verified

parental consent, we will promptly terminate the account and permanently delete

associated data from our servers.

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3. INFORMATION WE COLLECT

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We collect information that you directly provide to us, data generated during your

use of the app, and information from third-party authentication partners.

A. Information You Provide Directly:

• Account Credentials: Name, email address, password, or authentication tokens

obtained through Google Sign-In.

• User Profile: Display name, user handle/ID, profile avatar, gender, bio, country,

and custom profile badges/frames.

• User-Generated Content (UGC): Live video feeds, live audio broadcasts, community

feed posts, comments, photos, private messages, and media shared in chat.

• Virtual Economy & Gifting: Diamond balances, star ratings, coin recharge records,

and virtual gifts sent or received.

• Customer Support & Inquiries: Messages, feedback, crash logs, or bug reports you

submit to our support team.

B. Information Collected Automatically:

• Device Information: Device model, hardware specifications, operating system

version, unique device identifier (Android ID), IP address, and network type.

• Usage & Activity Logs: Streaming duration, rooms joined, interaction timestamps,

feature engagement, error reports, and connection diagnostics.

• In-App Billing Records: Transaction IDs, timestamps, and package tiers from

authorized payment gateways. (We do NOT store or process your sensitive credit

or debit card numbers; all payments are processed securely by Google Play Billing

or certified payment providers).

C. Device Permissions We Request:

• Camera (CAMERA):

Used strictly when you initiate a live video stream, join as a video co-host,

or capture a live photo for your profile avatar.

• Microphone (RECORD_AUDIO / FOREGROUND_SERVICE_MICROPHONE):

Required exclusively when you speak in live video streams or audio voice lounges.

Microphone input is never accessed or recorded when you are not actively in a

voice or video session.

• Photos & Media (READ_MEDIA_IMAGES / READ_MEDIA_VIDEO):

Required solely when you choose to upload a profile avatar, share pictures/videos

in community feed posts, or send media attachments in chat.

• Push Notifications (POST_NOTIFICATIONS):

Used to deliver real-time notifications for incoming messages, host live alerts,

and important account security updates. Can be disabled anytime in device settings.

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4. HOW WE USE YOUR INFORMATION

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We process and utilize your information to:

1. Provide, maintain, and enhance core features (LiveKit live streaming, voice rooms,

instant messaging, and community feed).

2. Authenticate user identity via Google Sign-In and prevent fraudulent or duplicate

accounts.

3. Manage virtual diamonds, coin balances, leaderboard rankings (Top Hosts, Top Gifters),

and agency performance metrics.

4. Moderate content, detect harassment, fraud, hate speech, or violations of our

Community Guidelines to ensure a safe, welcoming environment.

5. Provide dedicated customer service and resolve technical issues.

6. Comply with legal obligations, regulatory mandates, and Google Play Developer Policies.

We DO NOT sell, rent, or trade your personal data to third parties for marketing

or advertising purposes.

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5. HOW WE SHARE AND DISCLOSE INFORMATION

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Your information is shared only in the following limited situations:

• Publicly Visible Profile Data: Your display name, profile photo, user ID, agency

affiliation, and public leaderboard ranks are visible to other users.

• Streaming Partners & Infrastructure: We use trusted real-time infrastructure

providers (e.g., LiveKit for WebRTC streaming, Firebase for push notifications and

authentication) strictly to deliver app functionality.

• Legal Compliance & Safety: We may disclose data if required by applicable law,

court order, governmental request, or to protect the safety and rights of our users.

• Business Transfer: In the event of a merger, acquisition, or asset sale, user data

may be transferred with advance notice and under equivalent privacy protections.

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6. DATA SECURITY & STORAGE

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We implement robust administrative, technical, and physical security measures to

protect your information:

• All network communications are encrypted in transit using industry-standard

Transport Layer Security (TLS/HTTPS).

• Sensitive tokens and passwords are cryptographically hashed and stored securely.

• Access to user databases is strictly restricted to authorized operational staff.

While we strive to use commercially acceptable means to safeguard your personal

information, no method of transmission over the internet or electronic storage

is 100% impenetrable.

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7. DATA RETENTION & ACCOUNT DELETION (YOUR RIGHTS)

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We retain personal information only for as long as necessary to provide our Service,

fulfill legal obligations, and resolve disputes.

Your Rights:

• Access & Correction: You may review and update your profile information directly

within the app settings.

• Account & Data Deletion: You have the right to request permanent deletion of your

account and all associated personal data at any time.

To request account and data deletion:

1. Open HD Live > Go to Profile > Settings > Request Account Deletion; OR

2. Send an email to support@hdlive.lolipoplive.top with your registered User ID

and email address.

Upon verification, your profile, messages, posts, and personal data will be

permanently purged from our active databases within 30 days.

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8. THIRD-PARTY SERVICES & LINKS

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HD Live integrates with authorized third-party services:

• Google Play Services / Google Sign-In (Authentication)

• Firebase Cloud Messaging (Push notifications)

• LiveKit Client (Real-time audio & video transmission)

These third-party providers process data in accordance with their respective privacy

policies. We encourage you to review their terms.

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9. CHANGES TO THIS PRIVACY POLICY

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We may update our Privacy Policy periodically to reflect enhancements in our Service

or evolving legal requirements. We will notify you of any material changes by posting

the updated policy on this page with a revised "Last Updated" date, or through an in-app

notice. Your continued use of HD Live following any modifications constitutes your

acceptance of the updated policy.

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10. CONTACT US

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If you have any questions, feedback, or data privacy requests regarding this Privacy

Policy, please contact us:

HD Live Support Team

Developer: Softin Global

Email: support@hdlive.lolipoplive.top

Official Website: https://hdlive.lolipoplive.top/

Address: Softin Global Technology Co.

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