Effective Date: April 3, 2026
Contact: didik.rohmat@gmail.com
Haven VPN (“Haven VPN,” “we,” “our,” or “us”) respects your privacy and is committed to handling information responsibly. This Privacy Policy explains how information may be collected and used when you access or use the Haven VPN mobile application (the “Service”).
By using the Service, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide, including:
Email address when contacting support
Messages, feedback, or support inquiries
To support operation and improve the reliability of the Service, limited technical information may be processed, including:
Device type and model
Operating system version
Application version
Connection status indicators
Crash reports and diagnostic logs
Haven VPN does not collect the content of your internet traffic.
Collected information may be used to:
Provide and maintain the Service
Monitor connection performance and stability
Diagnose technical issues
Respond to user support requests
Help protect the Service from misuse or unauthorized activity
Haven VPN enables encrypted network routing between your device and supported network endpoints.
We do not intentionally record or store:
Browsing history
Traffic payload content
DNS request content
Detailed session activity
Temporary processing may occur where technically necessary to support connection routing and service functionality.
The Service may include third-party components for analytics, diagnostics, or infrastructure support. These providers may process limited technical information solely to perform services on our behalf.
Information is retained only for as long as reasonably necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
Enforce agreements
We implement reasonable administrative and technical safeguards intended to protect information. However, no method of electronic storage or transmission can guarantee complete security.
Haven VPN is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If such information is identified, please contact us.
We may update this Privacy Policy periodically. Updates will be reflected by revising the effective date above.
If you have questions regarding this Privacy Policy:
Email: didik.rohmat@gmail.com