# Hatching Dragons — Support Page
Draft content for the App Store "Support URL" Google Site
(`https://sites.google.com/view/hatchingdragons-support`, once published).
Paste the block below into a blank Google Site, publish, then update
`fastlane/metadata/en-US/support_url.txt` with the published URL.
---
## Hatching Dragons — Support
Need help? Email us at hatchingdragonsgame@gmail.com and we'll get back to you, usually within 2–3 business days.
### Frequently Asked Questions
**How do I delete my account and data?**
In the app, go to Profile → Delete Account. This permanently removes your account and all data associated with it. Sign-in is optional — you can play fully as a guest.
**How do I restore my purchases?**
Open the Store from the main hub and tap "Restore Purchases." Purchases are tied to your Apple ID and can be restored on any device signed in to that account.
**I bought "Remove Ads" but still see ads.**
Make sure you're signed in to the same Apple ID used for the purchase, then use "Restore Purchases" in the Store. If ads persist, email us.
**Why does the app ask about tracking / show ads?**
Hatching Dragons is free and supported by ads. On first launch we ask for your tracking preference (Apple's App Tracking Transparency). You can decline and still play everything — you'll just see less relevant ads. You can change this anytime in iOS Settings → Privacy & Security → Tracking.
**Is this app okay for kids?**
Yes — it's a cozy, kid-friendly game. We don't require an account to play, and optional camera/photo access is only used if you choose to take a photo with your egg or set a profile avatar.
### Privacy Policy
https://sites.google.com/view/hatchingdragons-privacy