Privacy Policy

This Privacy Policy ("Policy") outlines how ("we", "us", "our") collects, processes, stores, shares, and protects personal information of individuals ("you", "your", "users") who interact with our services, including our website , mobile applications (collectively "Apps"), and any related online or offline services (together, the "Services").​

By accessing or using the Services, you confirm that you have read, understood, and agree to the collection and use of your personal information as described in this Policy. If you do not agree with these terms, please refrain from using the Services.

1. Types of Information We Collect​

We collect information to provide and improve the Services, and we categorize this information as follows:​

1.1 Personal Identifiable Information (PII)​

PII refers to data that can directly or indirectly identify you. We may collect PII when you:​

·   Create an account (e.g., full name, email address, phone number, username, password);​

·   Complete transactions (e.g., payment card details, billing address, shipping address);​

·   Submit forms or requests (e.g., support tickets, service inquiries, feedback);​

·   Participate in promotions, surveys, or loyalty programs (e.g., demographic data, preferences, consent for marketing).​

1.2 Non-Personal Information​

This is data that cannot identify you individually. We may collect it automatically when you use the Services:​

·   Device details (e.g., device model, operating system, unique device identifiers like IMEI or UDID);​

·   Usage data (e.g., pages viewed, time spent on the Services, click patterns, IP address, browser type);​

·   Location data (only if you enable location services, limited to approximate or precise location as needed for specific features);​

·   Aggregated data (e.g., trends in user activity, anonymized usage statistics).​

2. How We Use Your Information​

We use your information only for legitimate purposes permitted by applicable privacy laws, including:​

·   Deliver and maintain the Services (e.g., process orders, activate accounts, provide technical support);​

·   Personalize your experience (e.g., tailor content, recommendations, or features based on your preferences);​

·   Communicate with you (e.g., send service updates, respond to inquiries, deliver transactional emails; send marketing communications only if you have given explicit consent);​

·   Ensure security and prevent harm (e.g., detect unauthorized access, fraud, or violations of our Terms of Service);​

·   Comply with legal obligations (e.g., respond to valid court orders, subpoenas, or regulatory requests);​

·   Improve the Services (e.g., analyze usage data to enhance functionality, fix bugs, or develop new features).​

3. When We Share Your Information​

We do not sell or rent your PII to third parties for their own marketing purposes. We may share your information only in the following circumstances:​

3.1 Trusted Third-Party Service Providers​

We engage third parties to assist with delivering the Services (e.g., payment processors like Stripe/PayPal, cloud hosting providers like AWS, analytics tools like Google Analytics, email service providers like Mailchimp). These providers are contractually required to:​

·   Protect your information with security measures comparable to ours;​

·   Use your information solely to perform the services we request;​

·   Not disclose or use your information for other purposes.​

3.2 Legal or Safety Reasons​

We may disclose your information if:​

·   Required by law (e.g., to comply with a court order, statute, or government regulation);​

·   Necessary to protect our rights, property, or safety, or the rights, property, or safety of you or others (e.g., to address fraud or abuse).​

3.3 Business Transfers​

If we undergo a merger, acquisition, sale of assets, or dissolution, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Services at least 30 days before such a transfer takes effect.​

3.4 With Your Consent​

We will share your information with third parties only if you explicitly agree to such sharing (e.g., connecting your account to a third-party app).​

4. Your Rights Over Your Information​

Under applicable privacy laws (e.g., GDPR, CCPA), you have the following rights regarding your personal information:​

·   Access: Request a clear copy of the personal information we hold about you;​

·   Correction: Ask to update or correct inaccurate, incomplete, or outdated information;​

·   Erasure: Request deletion of your personal information (subject to legal or contractual obligations, such as retaining transaction records for tax purposes);​

·   Restriction: Request that we stop processing your personal information (e.g., if you dispute its accuracy);​

·   Data Portability: Ask to receive your personal information in a structured, machine-readable format (e.g., CSV) to transfer to another service provider;​

·   Opt-Out: Withdraw consent for marketing communications at any time (e.g., by clicking "Unsubscribe" in marketing emails).​

To exercise these rights, please contact us using the details in Section 9. We will acknowledge your request within 5 business days and respond fully within 30 days (or as required by applicable law).​

5. Data Security​

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:​

·   Encryption of sensitive data (e.g., payment details, PII) in transit (via TLS 1.2+) and at rest;​

·   Role-based access controls (only authorized employees can access PII);​

·   Regular security audits, vulnerability assessments, and software updates;​

·   Employee training on data protection and privacy best practices.​

Please note: No security system is completely impenetrable. We cannot guarantee absolute security, and you assume slight risk when sharing information through the Services.​

6. Cookies and Tracking Technologies​

We use cookies, web beacons, and similar tracking tools to enhance your use of the Services:​

6.1 Cookies​

Cookies are small text files stored on your device. We use two types:​

·   Necessary Cookies: Required for the Services to function (e.g., remembering your login status). You cannot disable these without impacting service functionality.​

·   Analytics/Functional Cookies: Used to track usage, improve features, or personalize content (e.g., remembering your language preference). You can disable these via your browser settings.​

6.2 Third-Party Tracking​

Some third-party service providers (e.g., Google Analytics, advertising partners) may use cookies or web beacons on our Services. We do not control these tools, and their use is governed by the third party’s own privacy policy.​

7. Children’s Privacy​

Our Services are not intended for individuals under the age of 13 (or the minimum age required by local law, e.g., 16 under GDPR). We do not knowingly collect PII from children. If we learn we have collected PII from a child without parental/guardian consent, we will delete the data immediately. Parents/guardians may contact us to request verification or deletion of their child’s information.​

8. Changes to This Policy​

We may update this Policy to reflect changes in our practices, technology, or legal requirements. When we do:​

·   We will revise the "Last Updated" date at the top of this page;​

·   We will notify you via a prominent notice on the Services (e.g., a pop-up) or via email (if you have provided an email address);​

·   The updated Policy will take effect 14 days after notification (or immediately if required by law).​

We encourage you to review this Policy periodically to stay informed about how we protect your information.

email：caiyyzxmg@163.com