Rental & Retail Shop Supervisor

This position has closed! Thank you!

Responsibilities and Duties:

  • Full fill manager-on-duty responsibilities when scheduled
  • Assist in maintaining and administering operational expectations by following company policies and guidelines
  • Assist in on boarding and training of new employees in POS, product knowledge, guest service and sales.
  • Assist Store Manager in communicating company values and goals to the employees.
  • Deliver and enthusiastic and professional level of customer service at all time
  • Greet customers when they arrive at the store and ask if they need assistance
  • Process sales transactions at the POS (point-of-sale) counter
  • Suggest up-sell items to customers based on the items they have chosen
  • Replace merchandise on the shelves, paying special attention to end caps
  • Explain to guests how to operate rental equipment along with safety practices and guest responsibility
  • Prepare rental equipment by cleaning, servicing and testing
  • Consistently follow the steps of the service cycle
  • Demonstrate knowledge and understanding of current equipment
  • Protect company assets through loss prevention techniques
  • Keep rental/rental area clean, safe and organized
  • Maintain storage of equipment in racks
  • Communicate with other staff on product levels/availability and assist in perations as needed
  • Responsible for the completion of rental/liability forms and ensure proper payment has been received
  • Assist families in the placement and labeling of ski/snowboard equipment
  • Other duties as assigned

Work Hours:

  • Full Season, October/November 2019 - April, 2020 (Start date negotiable)
  • 40 hours per week
  • Shift work between 8:00 a.m. - 9:00 p.m.

Pay Rate:

  • 300,000 yen - 312,000 yen per month (Approximately 1,765 yen - 1,835 yen / hour) Consider your experience and ability
  • Overtime pay (25% increase in hourly wages.)
  • Holiday work pay (35% increase in hourly wages.)


  • Competitive wages
  • Staff Lift Pass during your contract
  • Employee Benefits and Discount is available
  • Staff Accommodation
  • Niseko Sports Uniform Supplied
  • Enjoy the best powder as much as you need :)