Effective Date: September 4, 2026
Last Updated: September 4, 2026
Haluaghat Helpline ("we," "our," or "us") is a digital platform operated and maintained by Arch Code Solution. This Privacy Policy explains how we collect, use, store, and protect information when you use the Haluaghat Helpline mobile application ("App") and related services.
By using the App, you agree to the practices described in this Privacy Policy.
Haluaghat Helpline is designed primarily to provide users with access to local information and services. Depending on how you use the App, we may collect or process the following types of information:
We may collect personal information only when you voluntarily provide it to us, for example when you:
Contact us or submit an inquiry.
Submit feedback or a complaint.
Request or submit information through features available in the App.
Provide information for a service that requires identification.
Depending on the feature, this information may include your name, phone number, email address, or other information you choose to provide.
When you use the App, certain technical information may be automatically processed, such as:
Device type and model.
Operating system and version.
App version.
Internet/network information.
Basic diagnostic and crash information.
General usage information necessary to maintain and improve the App.
This information is generally used for security, troubleshooting, performance monitoring, and improving the user experience.
The App may provide information about local services and places. If a feature requires access to your device's location, we will request the appropriate permission before accessing location information.
Location information will only be used for purposes related to the functionality of the App, such as providing location-based information or services.
You can disable location access at any time through your device settings.
We may use information for the following purposes:
To provide and operate the App.
To provide requested services and information.
To respond to questions, feedback, complaints, or support requests.
To improve App functionality and user experience.
To identify and resolve technical problems.
To maintain the security and integrity of the App.
To prevent misuse, fraud, or unauthorized activity.
To comply with applicable laws and legal obligations.
We do not use personal information for purposes unrelated to the operation of the App unless we have a lawful basis or your consent where required.
We do not sell, rent, or trade users' personal information.
Information may be shared only when reasonably necessary, including:
With service providers who help us operate, maintain, or improve the App.
When required by law, regulation, court order, or legal process.
To protect the rights, safety, property, or security of users, the App, or others.
With your consent or at your direction.
If the App contains links, phone numbers, or contact information for third-party organizations or service providers, interacting with those third parties may be subject to their own privacy policies and terms.
The App may use third-party services to support functionality, analytics, security, hosting, crash reporting, or other technical operations.
These third-party providers may process certain technical or usage information according to their own privacy policies.
Where applicable, third-party services may include services provided by Google or other technology providers.
We encourage users to review the privacy policies of any third-party services they interact with through the App.
We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through or stored by the App.
We retain information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, resolve disputes, maintain security, comply with legal obligations, or enforce applicable agreements.
When information is no longer required, we may delete or anonymize it where reasonably practical.
Haluaghat Helpline is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or legal consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
The App may contain links, contact information, or access to websites and services operated by third parties.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
Users should review the privacy policies of third-party services before providing them with personal information.
If you voluntarily submit information through the App, such as a service listing, contact information, feedback, complaint, or other content, you are responsible for ensuring that the information you provide is accurate and that you have the right to submit it.
Please do not submit sensitive personal information unless it is specifically required by the relevant feature.
Depending on the features available in the App, Haluaghat Helpline may request certain device permissions.
Permissions are requested only when necessary for a specific feature or functionality. You may manage or revoke permissions through your device settings, although disabling certain permissions may affect the functionality of related features.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage users to review this Privacy Policy periodically to stay informed about how information is handled.
Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:
Request information about personal data we may hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Control certain device permissions through your device settings.
To exercise applicable rights or ask questions about your information, please contact us using the details provided below.
Haluaghat Helpline provides information about local services, organizations, businesses, emergency contacts, and other resources for informational and convenience purposes.
The availability, accuracy, pricing, quality, or performance of third-party services listed in the App may change over time. Users should verify important information directly with the relevant service provider or authority before relying on it.
Haluaghat Helpline and Arch Code Solution are not responsible for the actions, services, content, or privacy practices of independent third-party organizations or service providers listed or referenced in the App.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the privacy practices of Haluaghat Helpline, please contact:
App Name: Haluaghat Helpline
Operated & Maintained By: Arch Code Solution
Website: https://haluaghathelpline.com
For privacy-related inquiries, please contact Arch Code Solution through the contact information provided on the official website.
By using Haluaghat Helpline, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.
© 2026 Arch Code Solution. All rights reserved.