Last Updated: November 2025
Welcome to Hagz. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“App”) and related services.
By using Hagz, you agree to the terms of this Privacy Policy.
We collect the following types of information:
When you create an account, we collect your:
Name
Email address
Password
phone number
preferences
This information is linked to your identity and used to create and manage your Hagz account.
If you make purchases or payments (for example, tournament entries or premium features), your payment details are processed securely by our payment provider Stripe.
We do not store your complete card details on our servers. Stripe may collect and store payment information such as your card type and billing details in accordance with their own Privacy Policy.
We may collect app usage information such as:
Device type
App version
Interaction logs
Performance data
This helps us improve app performance and user experience. This data is not used for tracking across other apps or websites.
Hagz may request access to your camera.
The camera is only used when you choose to:
Capture photos or videos inside the app, such as for creating content, joining tournaments, or participating in activities.
We do not access your camera, photos, or videos without your explicit action or permission.
We use your information to:
Create and manage your account
Enable participation in tournaments and team activities
Process payments and verify transactions
Track performance, stats, and division progress
Provide app updates, customer support, and service improvements
Ensure security and prevent fraudulent activity
We do not sell or rent your data to anyone.
We may share limited data with trusted service providers that help us operate the app, such as:
Supabase for authentication, databases, and analytics
Stripe for secure payment processing
These third parties process data in compliance with GDPR and other applicable privacy laws.
We do not share personal data with advertisers or data brokers.
We retain your account data for as long as your account remains active.
If you delete your account, your personal data is removed from our systems within a reasonable period unless retention is required by law.
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Request a copy of your data
Withdraw consent to data processing
To exercise any of these rights, contact us at:
📩 hagz.egypt@gmail.com
We take appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no system is completely secure, and we cannot guarantee absolute security.
Hagz is intended for users aged 13 and above.
We do not knowingly collect data from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.
We may update this Privacy Policy from time to time.
We will notify you of significant changes by posting the new version in the app and on this web page, with an updated “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 hagz.egypt@gmail.com
Hagz is committed to protecting your privacy and ensuring transparency in how your data is handled.