Privacy policy

Effective Date: 2025/06/19

Thank you for using our app! This Privacy Policy explains how Gyanbile collects, uses, and protects your information when you use our educational and news-based mobile application.

1. What We Collect

We collect limited information necessary to provide and improve the services, including:

• Email Address: Required for account creation and verification (via Firebase Authentication).
  
  

• Device Information: App usage stats, crash logs, and device data (collected anonymously via Firebase services).
  
  

• Ask a Doubt Content: The questions or messages you send to the admin via the app’s "Ask a Doubt" feature.
  
  

• Ad Data: Anonymous device and interaction data collected through Google Mobile Ads SDK.
  
  

2. Why We Collect It

We use this information to:

• Authenticate users and verify accounts
  
  

• Help you securely log in
  
  

• Show educational content and news updates
  
  

• Respond to questions asked in the "Ask a Doubt" feature
  
  

• Improve app performance through usage analytics and crash reporting
  
  

• Display ads using Google Mobile Ads SDK
  
  

3. How We Store and Protect Data

• We use Firebase Authentication, Analytics, and Crashlytics, and Google Mobile Ads SDK, all hosted by Google, to store and manage data securely.
  
  

• We do not share your email or questions with anyone else.
  
  

• Your messages to the admin are private and not visible to other users.
  
  

4. Third-Party Services

Our app uses:

• Firebase Authentication (for login and email verification)
  
  

• Firebase Analytics (anonymous app usage)
  
  

• Firebase Crashlytics (for crash/error tracking)
  
  

• Google Mobile Ads SDK (for displaying in-app ads)
  
  

These services are provided by Google and governed by their privacy policies:

👉 Firebase Privacy Policy
👉 AdMob & Ads Policy

5. Children’s Privacy

Our app is meant for general users preparing for educational goals in Nepal. We do not knowingly collect personal information from children under 13 without parental consent.

6. User Communication

• Users can ask questions privately to admins.
  
  

• Admins may post news and educational updates that all users can view.
  
  

• There is no peer-to-peer chat or user-generated public content.
  
  

7. Your Privacy Rights

You can:

• Request your account to be deleted
  
  

• Stop using the app at any time
  
  

• Contact us if you have any concerns about your data
  
  

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected on this page. Continued use of the app means you accept the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

📧 gyanbile@gmail.com