Guy Laban 

Postdoctoral Research Associate

About Me

I am a postdoctoral research associate at the Department of Computer Science & Technology of the University of Cambridge. I am a member of the Affective Intelligence and Robotics Laboratory (AFAR) under the supervision of Prof. Hatice Gunes.

My research examines how people disclose their emotions and needs to social robots, and how these, in turn, can support their well-being.  I am developing robotic agents that facilitate rich social interactions with human users to support their emotional health in a variety of contexts.

I pursued my PhD studies as a Marie Skłodowska-Curie Fellow under the supervision of Prof. Emily S. Cross (University of Glasgow & ETH Zürich), Prof. Val Morrison (University of Bangor), and co-supervision of Prof. Andrea Gaggioli (Università Cattolica del Sacro Cuore) at the Social Robots and Social Brain in Action labs at the Institute of Neuroscience and Psychology of the University of Glasgow. I was an ESR member of ENTWINE, the European Training Network on Informal Care, a Marie Skłodowska-Curie Innovation Training Network (ITN) funded by the European Union. 

In my free time, I enjoy spending time in the mountains hiking, snowboarding, and photography. See my gallery at my photography website -!

Contact Info

gl538 [at] cam . ac . uk

Twitter Profile - @Guylaban 

LinkedIn Profile

Institutional Profile

Google Scholar Profile

ResearchGate Profile


Department of Computer Science and Technology, University of Cambridge, William Gates Building, 15 JJ Thomson Avenue, Cambridge, CB3 0FD, United Kingdom


Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2023). Building Long-Term Human–Robot Relationships: Examining Disclosure, Perception and Well-Being Across Time. International Journal of Social Robotics. doi:

Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2023). Opening Up to Social Robots: How Emotions Drive Self-Disclosure Behavior. 2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), 1697–1704. doi:

Laban, G., & Araujo, T. (2022). Don’t Take it Personally: Resistance to Individually Targeted Recommendations from Conversational Recommender Agents. HAI 2022 - Proceedings of the 10th Conference on Human-Agent Interaction, 57–66. doi:

Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2022). User Experience of Human-Robot Long-Term Interactions. Proceedings of the 10th International Conference on Human-Agent Interaction, 287–289. doi:

Polakow, T., Laban, G., Teodorescu, A., Busemeyer, J. R., & Gordon, G. (2022). Social robot advisors: effects of robot judgmental fallacies and context. Intelligent Service Robotics, 15(5), 593–609. doi:

Laban, G. (2022). Social Robots as Communication Partners to Support Emotional Health and Well-Being. 2022 10th International Conference on Affective Computing and Intelligent Interaction Workshops and Demos (ACIIW), 1–5. doi:

Laban, G., Morrison, V., Kappas, A., & Cross, E. S. (2022). Informal Caregivers Disclose Increasingly More to a Social Robot Over Time. CHI Conference on Human Factors in Computing Systems Extended Abstracts, 1–7. doi:

Lee, M., Sin, J., Laban, G., Kraus, M., Clark, L., Porcheron, M., Cowan, B. R., Følstad, A., Munteanu, C., & Candello, H. (2022). Ethics of Conversational User Interfaces. Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. doi:

Laban, G., le Maguer, S., Lee, M., Kontogiorgos, D., Reig, S., Torre, I., Tejwani, R., Dennis, M. J., & Pereira, A. (2022). Robo-Identity: Exploring Artificial Identity and Emotion via Speech Interactions. Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction, 1265–1268. doi:

Powell, H., Laban, G., George, J.-N., & Cross, E. S. (2022). Is Deep Learning a Valid Approach for Inferring Subjective Self-Disclosure in Human-Robot Interactions? Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction, 991–996. doi:

Laban, G., Ben-Zion, Z., & Cross, E. S. (2022). Social Robots for Supporting Post-Traumatic Stress Disorder (PTSD) Diagnosis and Treatment. Frontiers in Psychiatry. 12:752874. doi:

Laban, G. (2021). Perceptions of Anthropomorphism in a Chatbot Dialogue: The Role of Animacy and Intelligence. In Proceedings of the 9th International Conference on Human-Agent Interaction, 305–310, Virtual Event, Japan. ACM, New York, NY, USA. doi:

Følstad, A., Araujo, T., Law, E. L.-C., Brandtzaeg, P. B., Papadopoulos, S., Reis, L., Baez, M., Laban, G., McAllister, P., Ischen, C., Wald, R., Catania, F., Meyer von Wolff, R., Hobert, S., & Luger, E. (2021). Future directions for chatbot research: an interdisciplinary research agenda. Computing 103, 2915–2942. doi:

Laban, G., George, J., Morrison, V. & Cross, E. S. (2021). Tell me more! Assessing interactions with social robots from speech. Paladyn, Journal of Behavioral Robotics, 12(1), 136-159. doi:

Henschel, A., Laban, G., & Cross, E. S. (2021). What Makes a Robot Social? A Review of Social Robots from Fiction to a Home or Hospital Near You. Current Robotics Reports.  doi: 

Laban, G., & Araujo, TB. (2020). The Effect of Personalization Techniques in Users’ Perceptions of Conversational Recommender Systems. In IVA ’20: Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents (IVA ’20), October 19–23, 2020, Virtual Event, Scotland UK. ACM, New York, NY, USA, 3 pages. doi:  

Laban, G., Morrison, V., & Cross, E. S. (2020). Let’s Talk About It! Subjective and Objective Disclosures to Social Robots. In Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction. Association for Computing Machinery, Cambridge, United Kingdom, 328–330. doi: 3371382.3378252  

Laban, G., & Araujo TB. (2020) Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations. In: Følstad A. et al. (eds) Chatbot Research and Design. CONVERSATIONS 2019. Lecture Notes in Computer Science, vol 11970. Springer, Cham. doi: 10.1007/978-3-030-39540-7_15 

Laban, G. (2019). Don’t Take it Personally: resistance to Individually Targeted Recommendations with Anthropomorphic Recommender System (Master's thesis). University of Amsterdam, Amsterdam, Netherlands.  Retrieved from: 


Laban, G., & Cross, E. S. (2023). Sharing with Robots: Why do we do it and how does it make us feel? doi:

Laban, G., Morrison, V., Kappas, A., & Cross, E. S. (2023). Coping with Emotional Distress via Self-Disclosure to Robots: Intervention with Caregivers. doi:

Laban, G., Zeidler, C., & Brussee, E. (2020, May 12). Binge-watching (Netflix) product placement: A content analysis on different product placements in Netflix originals vs. non-Netflix originals, and drama vs. comedy shows. doi: 10.33767/