METRO moves people to jobs, health care, education, recreation and more. Our mission is to provide safe, clean, reliable, accessible and friendly transportation services to a diverse population. Beyond bus and rail, our services include curb to curb shuttle service in various communities, curb to curb paratransit service in the City of Houston and most of Harris County, and vanpool service throughout most of the region.
She also led regional teams across six states, dedicated to implementing and ensuring regulatory compliance of state programs focused on energy efficiency. Her primary objective in this recent role was to support customers' energy conservation needs and service offerings, enabling them to successfully achieve their Environmental, Social, and Governance (ESG) goals.
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Prior to her most recent experience, Elizabeth served as the Director of Regulatory and Government Affairs, where she demonstrated exceptional skills in strategy development, negotiation for positive regulatory outcomes, and building effective relationships with key stakeholders. She successfully managed relationships with the City of Houston and over 100 municipalities, collaborating closely with senior leadership to develop strategic solutions for high-priority initiatives such as rate filings, utility code updates, and customer program implementation.
Elizabeth's extensive background also includes serving as a Governmental Affairs strategist for Reliant Energy, Texas Southern University, and the University of Houston. In these roles, she worked closely with leadership to develop and promote impactful public policies, skillfully managing contract lobby teams, facilitating Political Action Committee activities, and organizing grassroots campaigns.
Outside of her professional endeavors, Elizabeth is a passionate advocate for environmental improvement. She founded Evolve Houston, a local nonprofit organization dedicated to enhancing air quality through the promotion and adoption of electric vehicles. She serves on the board of directors of Houston First Corporation and held the position of Board Chair for the Greater Houston Area Women's Chamber.
Christopher C. "Chad" McMillan brings over 35 years of experience in advocating for individuals with disabilities. After surviving a car accident at age 18 where his spine was shattered, Mr. McMillan has devoted himself to championing inclusivity initiatives and fostering opportunities for disabled citizens to thrive in the Houston area and beyond.
As a student at the University of Houston and later a staff member at the Language and Culture Center of the University of Houston, Mr. McMillan led disabled student advisory groups and served on a wide range of supervisory committees. He employed his personal expertise to not only advocate for himself and others with disabilities on campus, but to also promote a widespread understanding of and empathy for the challenges that these citizens face in their everyday environments.
Mr. McMillan played a pivotal role in bringing a Disabled Speakers Series to the University of Houston, featuring notable figures such as Ted Kennedy, Jr., John Hockenberry, and Yoshiko Dart. This groundbreaking Series showcased diverse perspectives and sought to inspire its audiences to break down the barriers and stigmas surrounding disabilities. Another project that remains close to his heart and continues to serve communities globally, Mr. McMillan organized the country's largest "Disabled for a Day" experience, in Houston. This enterprise provides participants with opportunities to use a wheelchair, to test devices for the hard of hearing and the visually impaired, and to join in various other experiences in order to educate themselves on the real challenges our disabled community members face daily.
Mr. McMillan's personal experience, combined with his unwavering commitment to equity and a strong belief in limitless possibilities - which he credits to his late mother, Kay Maxwell - uniquely equips him to prioritize positive experiences for our disabled customers.
A lover of the outdoors, Mr. McMillan enjoys road trips with his wife, Tsukasa. He is also an avid photographer, a hobby he has enjoyed for over thirty years by capturing images of street and urban art in and around Houston. In Mr. McMillan's words, "It is a gallery on the streets, the ultimate democratization. It is for everyone."
In April 2024, at the nomination ceremony for new Metro Board of Directors, Judge Han expressed her gratitude to Americans for welcoming Vietnamese refugees and providing immigrants an opportunity to become productive citizens. She cited regular use of public transportation in the early years in America as the primary mode of transport to/from errands, school, and work.
Alexandra (Alex) del Moral Mealer is a wife and mother of two, a combat veteran, a Harvard JD / MBA and a former energy finance executive who is proud to be raising the next generation of Houstonians.
A graduate of the United States Military Academy at West Point, Alex served as an Explosive Ordnance Disposal officer (bomb squad). Through her experience leading soldiers in combat and defusing bombs in Afghanistan, Alex proved she has the skills necessary to lead during times of crisis.
After her time in service, Alex graduated from Harvard Business School and Harvard Law School before moving to Houston to pursue a career in energy finance, where she worked on the execution of billion dollar transactions as a strategic advisor on mergers & acquisitions and capital markets financing for public and private companies.
Alex is serving on the board as a representative of the 14 multi-cities in the METRO service areas and is committed to ensuring our region has a best-in-class transit system that is fiscally responsible, safe and efficient.
Morales has been in the banking industry for 30+ years. She was previously with JPMorgan Chase-Retail Division in various management roles, which included managing multi-site branches and Small Business Team Lead for the North Houston territory.
Roberto Trevio was appointed to the METRO Board by Harris County Commissioners Court in July 2022. He has served as the Executive Director of the Harris County Toll Road Authority (HCTRA) since January 2021 when Harris County Commissioners unanimously appointed him to that position. Trevio is responsible for capital and other assets totaling $4.7 billion for a system that typically processes more than 500 million transactions a year.
Accessing METRO around the region is easy. With more than 40 parking facilities located outside the loop, it's convenient to park your car and quickly access express bus service to employment centers traveling on High Occupancy Vehicle lanes.
The U.S. Government has committed to achieving a 50% reduction in greenhouse gas emissions from 2005 levels by 2030. To help deliver on that commitment, METRO's Board of Directors has approved a plan that will:
To build a more sustainable transit system, METRO's modern fleet features more than 400 clean-running diesel-electric hybrid buses. METRO will be introducing electric buses and paratransit vans as part of a larger Climate Action Plan.
During the pandemic, METRO successfully secured federal COVID-19 response funding that helped the Authority further increase public safety measures while continuing to provide vital transportation services to essential workers and others.
In response to these and other measures, the American Public Transportation Association (APTA) honored METRO with a Certificate of Merit award in 2021. The award specifically acknowledged METRO's commitment to safeguarding the health of its employees and riders.
And METRO has been essential in helping Houston attract and host major national events like the NCAA Final Four and the Super Bowl, making bigger and safer attendance possible.
METRO opened for business in 1979, inheriting a company called HouTran with a bus fleet in disrepair and service that was unreliable. During the 1980s, improvements were made, and the system became increasingly safe, clean and reliable.
All METRO buses are ADA accessible, offer free Wi-Fi, come equipped with video surveillance security cameras and can carry up to two bikes at a time on an easy loading bike rack attached to the front of the bus.
In addition to being ADA accessible, all METRO Park & Ride commuter express buses offer free Wi-Fi so you can catch up on work, or sit back and relax with music or podcasts. They also come equipped with video surveillance security cameras and can store larger baggage and bikes in externally accessible compartments.
The METRORapid Silver Line runs along Post Oak Boulevard in Uptown Houston. All vehicles are ADA accessible, offer free Wi-Fi and come equipped with video surveillance security cameras. You can even bring your bike on board.
Service is provided with ADA accessible vans and minivans that accommodate persons using wheelchairs, scooters and walkers. Boarding chairs are available to assist any patron unable to access the van using the stairs. All vehicles offer free Wi-Fi.
All METRO buses and trains are also ADA accessible. So, when and where possible, we encourage all people with disabilities to consider riding buses, light rail, METRORapid and/or METRO curb2curb. This includes METROLift customers themselves, who are entitled to ride those services for free with up to one assistant.
Drive Less and Save More on gas, tolls, parking, and vehicle maintenance by commuting together with other working professionals. Vehicles travel in High-Occupancy Vehicle lanes that reduce the stress of sitting in traffic.
Part of METRO funding comes from a one cent sales tax established when Houston-area voters created METRO in 1978. To enhance regional mobility and ease traffic congestion, up to 25% of that sales tax revenue is rebated to the City of Houston, Harris County, and the Multi-Cities for their own discretionary mobility projects. This is called the General Mobility Program. 152ee80cbc
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