Privacy Policy
This Privacy Policy will go into effect on May 15, 2023.
Please read GROWTH STUDIO's Privacy Policy before using GROWTH STUDIO's services since it will tell you how we collect, store, use, and disclose your personal information when delivering these services to you.
If you have questions or complaints regarding our Privacy Policy or practices, please see contact us via email: growthup.studio@gmail.com
1. About GROWTH STUDIO
GROWTHUP develops and publishes social games for mobile devices. "GROWTH," "we" or "us" refers to GROWTH in this Privacy Policy.
This Privacy Policy applies whenever you play our games. This Privacy Policy describes:
What information we collect, how and why we collect
How do we use that information and with whom do we share it
How you can access and update that information
The choices you can make about how we collect, use, and share your information
How do we protect the information we store about you
If you do not want GROWTH to collect, store, use, or disclose your information in the methods indicated in this Privacy Policy, you may not play GROWTH STUDIO's games.
2. Which type of data and how it be collected
We might obtain certain information about you from the third-party application provider if you use GROWTHUP STUDIO's games. Depending on the GROWTH game you're playing, the third-party application, your privacy settings, and, if appropriate, the privacy settings of your friends on that third-party application, we may get different information from you. GROWTH may receive and retain your Device ID, which was supplied to us by the vendor of the connected third-party application.
Information About You That You Share With Us Directly:
When you use our Services (whether through a social network or through GROWTH directly), you may give us information directly (like when you're setting up your account) and we will store that on our systems and use it for the purposes described in this Privacy Policy.
We may also let you create a player profile, separate from your social networking site profile (for example: your Facebook profile), that other GROWTHUP players can see. Your player profile may include information like:
Game username(s);
Your gender;
Information You Generate Using Our Communications Features.
Except for games designed for users under 17, you may be able to take part in certain activities on our Service that let you communicate or share information not just with GROWTH, but also with other GROWTH players. These include:
Sending private messages or invitations to other players, either directly on our websites or to their email accounts; Chatting with other players;
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, and comments on GROWTH STUDIO's servers to make use of them to protect the safety and well-being of our players and GROWTH STUDIO's rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our players' experiences, including through the use of analytics.
3. The way that information be used
Although there are other uses as well, the primary goal of the data we gather and store is to offer a better gaming experience. We use and preserve your information for the following purposes:
To operate, improve and optimize our Services and our players' experiences;
To create your game accounts and allow you to play our games;
To enable players to communicate with each other;
To provide technical support and respond to player inquiries;
To protect the safety and well-being of our players;
To protect GROWTH STUDIO's rights and property in connection with our Services;
To prevent fraud or potentially illegal activities, and to enforce our Terms of Service;
To comply with our legal obligations, resolve any disputes we may have with you or other players, enforce our agreements with third parties; and
To conduct research.
Communication is a crucial use of your information. If you have given GROWTH your email address, we will use it to react to your questions regarding customer care, keep you updated on your game activities, including comments from friends, advise you of in-game statuses like "crops ready," and notify you of gift and neighbor requests. Your name and profile picture might be included in some messages, such as requests for friends to play a game with you. In accordance with your marketing preferences, we may also send promotional email messages and promotional SMS messages (e.g., text messages) ("Promotional Communications"). Each Promotional Communication will offer you choices about receiving additional messages. Receipt of such communications depends on GROWTH having certain contact information from you. If you play one of our games designed for users under 17, you will not be able to provide us with certain contact information. Please see the section on Our Policies Concerning Children for more information.
4. The way that your information will be shared
For market research, demographic profiling, marketing, analytics, advertising, and other business needs, we may disclose or publish aggregated information—information about you and other players collectively that is not intended to specifically identify you—as well as other non-personal information about our players.
Additionally, we reserve the right to disclose your information—which may include personal information—to third parties—that is, individuals or organizations other than GROWTH —or to permit them to gather such information using our Services in the following situations:
Your Consent
With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.
Friends and Other GROWTH Players
The Service encourages and frequently supports your interaction with other players. Your name, profile photo, and descriptions of your game activity will be visible to your social network friends if you play through a social network or register through one (for instance, Facebook Connect) in the majority of GROWTH games. Similar to this, other players in many GROWTH games, whether or not they are your social network friends, will be able to view descriptions of your game activity (including the identification of any GROWTH games you have played), communicate with you through our services, and view your game profile, which may include your name or a "game name" and your profile photo. For example, in GROWTHUP Card Game, any other player may see your game profile if you are playing at the same table. In certain cases, your profile photo can reveal your social network ID or GROWTHUP player ID, and access to a social network ID or GROWTHUP player ID may allow others to view the public information associated with your related social network profile or GROWTHUP account. Other players may also be able to send you game requests or even friend requests through the related social networks or GROWTHUP STUDIO's communication channels.
The information collected may be used to:
Undertake web analytics (like Analytics which is used to analyze traffic and other player activity to improve your experience).
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications in our Services and between You and GROWTHUP may be accessed and monitored as needed to provide our Services and may be disclosed:
When we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or legal process (for example, a court order, search warrant, or subpoena);
To satisfy any laws or regulations that apply;
Where we believe, in our sole discretion, that the Service is being used to commit a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions; When we have a good faith belief that there is an emergency that threatens the health and/or safety of you, another person, or the public generally; and
To protect the rights or property of GROWTH and other applicable third parties, including to enforce our Terms of Service.
Sale or Merger
In the event that GROWTH undergoes a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part its assets (like selling a game), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know (in the way described in Changes to Our Privacy Policy) of the business transition before transferring your personal information.
5. How to Access, Update and Manage Your Information
Information We Receive From a Third-Party Application Where You Play Our Games or From Your Mobile Device
To manage the information GROWTH obtains about you from a third-party application where you play our games, such as Facebook, you must follow the third-party program's instructions for updating your information and adjusting your privacy settings. The privacy management tools for applications on Facebook can be found here. In order to review and edit information linked with your GROWTHUP game profile in certain games, go to the game's "settings" page. You can also manage some parts of information gathering and use by going to your mobile device's "settings" page and examining the permissions of each application or "app."
Once GROWTH receives your information from a third-party application or your mobile device, that information is stored and used by GROWTH in accordance with this Privacy Policy. You may access and update that information as described below.
Accessing and Updating Your Information Held by GROWTH
If you want to examine, delete, or alter the information GROWTHUP has on file for you, or if you have any other questions, please contact us at growthup.studio@gmail.com. We will react within thirty days to your request.
Stopping the Use of Your Information
If you no longer want GROWTH to make active use of your information, you may choose “Delete my account” in game. Please note that certain records, for example, those relating to payments or customer service matters, will be held for legal and accounting purposes.
6. Privacy Policies of Linked Third-Party Services and Advertisers
Advertisements from Third-Party Services, which are companies other than GROWTH that may connect to their own websites, online services, or mobile applications, may appear on our websites and games. We are not responsible for any Third-Party Services' privacy practices or content. If you have any questions about how these Third-Party Services use your information, you should read their policies and get in touch with them directly.
7. How long your information will be kept
Depending on the purposes for which we collected it and how we intend to use it, we may keep your information for a certain period of time. We shall not keep your personal information for any longer than is required for business operations or by law. For example, if it is essential to meet our legal responsibilities or to exercise, defend, or establish legal rights, we may retain some information for a few years after you have terminated your account with us.
8. How your data be secured
We implement security measures to help protect the security of your information both online and offline. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based on the sensitivity of your information.
If you have an account registered directly with GROWTH, your profile information is protected by the password you use to access your GROWTH account. It is important that you protect and maintain your GROWTH account's security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your GROWTH account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your GROWTH games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your GROWTH account and any social network account you have used to access our Services after you use it.
When you sign into your GROWTH account or enter payment information, we or our third party payment processor use encryption to transmit that information.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at growthup.studio@gmail.com.
9. Changes to Our Privacy Policy
If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice on GROWTH.com or its equivalent in-game, or by sending you a notice to the email address we have on file for you prior to the change becoming effective. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other GROWTH websites. You should periodically check GROWTH and this privacy page for updates.
10. Contact Us
Our Address: 71 My Dinh street, Hanoi
Email Us: growthup.studio@gmail.com
Call Us: +84357954992