Privacy Policy for GRoots
Last updated: [7 July 2026]
We operates the GRoots mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the App, you agree to the practices described here.
Information We Collect
Account information: When you sign in, we collect your phone number (via one-time password) or, if you choose Google Sign-In, your name and email address associated with your Google account.
Order and delivery information: Delivery addresses, order history, and items you save to your wishlist or cart.
Location: With your permission, we use your device location to set and confirm your delivery address on the map. We do not track your location in the background.
Device and usage data: We use Google Firebase to collect app analytics, diagnostics, and crash reports, and a device notification token to send you order and promotional notifications.
How We Use Your Information
We use your information to create and manage your account, process and deliver your orders, calculate delivery, provide customer support, send you notifications about your orders and offers, and improve the reliability and performance of the App.
How We Share Your Information
We do not sell your personal information. We share it only with service providers that help us operate the App — including Google Firebase (authentication, notifications, analytics, crash reporting) and delivery personnel who fulfill your orders — and where required by law.
Push Notifications
We send notifications about your orders and promotions. You can disable them at any time in your device settings.
Data Retention and Deletion
We retain your information for as long as your account is active. You may request deletion of your account and associated personal data by contacting us at [support@yourdomain.com]. Some information may be retained where required for legal or accounting purposes.
Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
Children's Privacy
The App is not intended for use by children under the age of [18/13/applicable age]. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at [brainkets@gmail.com], [Brainkets], [Lebanon].