Privacy Policy

Welcome to Green Land Farmer App. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App").

1. Information We Collect

Personal Information: Name, email address, phone number, and other details you provide during registration or account setup.Device Information: IP address, device model, operating system, and app usage statistics.Location Data: If you grant permission, we may collect precise or approximate location data to provide farming recommendations and analysis based on your geographic location.Usage Data: Information about how you use the app, including features accessed and time spent on the app.User-Generated Content: Photos and images you upload for analysis (e.g., soil images, crop photos, soil reports).Cookies & Tracking Technologies: We may use cookies or similar technologies to enhance your experience.

2. User Permissions

To deliver core functionality, the app requests the following permissions. All permissions are optional and only activated when the corresponding feature is used:Location: Required to provide precise farming recommendations and analysis based on your geographic location.Camera: Used when you choose to upload images (e.g., soil photos, crop images, soil reports) for expert analysis.Storage: Accessed when you upload documents or images stored in your device memory for issue reporting or data input.Microphone: Needed for voice input to enhance accessibility, particularly for hands-free operation or for users with disabilities.You can manage these permissions at any time through your device settings.

3. How We Use Your Information

We use your information to:
  • Provide and improve the app experience with personalized farming insights.
  • Generate accurate and location-specific agricultural recommendations.
  • Personalize app features and content.
  • Communicate updates, promotions, and notifications.
  • Ensure security and prevent fraud.
  • Evaluate and improve the accuracy and safety of AI-generated content.
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal data. However, we may share information:With Service Providers: Third-party vendors assisting in app functionality, analytics, and support.For Legal Compliance: If required by law or to protect rights and safety.With Business Partners: If you engage with third-party services within the app.Internally: With our Moderation and Research & Development (R&D) teams for quality improvement and safety purposes.

5. User Feedback and Reporting

Our app includes features that allow users to provide feedback on AI-generated responses and to report content they find misleading, incorrect, or inappropriate. This process helps us maintain the quality, accuracy, and safety of the information our app delivers.Types of Data Collected:
  • User's name and email address (if provided in the app or during account creation).
  • The user-submitted message describing the issue.
  • The AI-generated response presented at the time of feedback.
  • The context, feature, or page from which the feedback or report was submitted.
How We Use This Data:
  • Evaluate and improve the accuracy, safety, and relevance of AI-generated content.
  • Forward relevant feedback to our internal Moderation and Research & Development (R&D) teams.
  • Contact users, only when necessary, for further clarification on their feedback or report.
Legal Basis for Processing (GDPR, DPDP, CCPA):
  • Legitimate Interest: We process data to improve services, enhance AI safety, and address content quality concerns.
  • User Consent: When personal data such as name or email is voluntarily submitted.
  • Compliance with Legal Obligations: Where required by law or regulation.
You may withdraw your consent at any time or object to processing based on legitimate interest by contacting us at our official email address as provided in the Your Rights section below.Data Sharing:
  • Shared internally only with our Moderation and R&D teams.
  • We do not sell or share this data with any external third parties for marketing or promotional purposes.
User Contact: Our teams may contact users via email to gather more information or clarify feedback. This contact is optional and intended only to improve issue resolution and user experience.Data Retention: Feedback data is stored securely and retained only as long as necessary to resolve issues, improve system performance, and comply with legal requirements. We apply appropriate safeguards to protect this data.

6. Data Security

We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have rights to:
  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Object to or restrict certain types of processing.
  • Withdraw previously given consent.
You can also manage permissions through your device settings.To exercise any of these rights, please contact us at greenlanddevteam@gmail.com.

8. Children's Privacy

Our application is child-safe. There is no content within the app that violates child protection policies. The platform is designed for general users and does not include any content unsuitable for minors. However, our app is not intended for children under 13, and we do not knowingly collect their data.

9. Third-Party Links

Our app may contain links to third-party sites. We are not responsible for their privacy practices.

10. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via the app or other means.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:Email: greenlanddevteam@gmail.com
We are committed to protecting your privacy. Your trust is important to us, and we do not sell or misuse your data. All information collected is used solely to enhance user experience and improve the app's services.