PRIVACY POLICY Last updated: July 9, 2026 Gramofoni Oy ("we", "our", "us") operates the mobile application "Gramofoni" (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By installing or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not install or use the App. 1. INFORMATION WE COLLECT 1.1 Personal Data The App does not require you to create an account, sign in, or submit personal information such as your name, email address, phone number, or payment details. Booking and payment, when available, are handled through our official website at https://gramofonioy.online and not within the App. 1.2 Automatically Collected Information When you use the App, certain limited technical information may be collected automatically by the operating system or by us, including: - Device type, operating system version, and locale - Anonymous usage statistics (such as screen viewed, button taps) - Crash reports and diagnostic data - Approximate country derived from IP address This data is used only to operate, secure, and improve the App. 2. PERMISSIONS The App does not request sensitive device permissions such as camera, microphone, contacts, location, or storage. It may request the minimum permission needed to open external web pages (intended for our corporate website and contact channels). 3. HOW WE USE YOUR INFORMATION We use the limited information we collect to: - Display entertainment services, events, and offers offered by Gramofoni Oy - Respond to your enquiries when you contact us through the App - Diagnose and fix technical problems, crashes, and abuse - Comply with applicable legal obligations under Finnish and EU law 4. THIRD-PARTY SERVICES To deliver the App we rely on the following third parties, each of which may process limited technical data on our behalf according to their own privacy policies: - Google Play Store (Google LLC) - distribution and updates - Apple App Store (Apple Inc.) - distribution and updates - Flutter / Dart runtime (Google LLC) - App framework We do not use third-party advertising networks, analytics trackers, or social media pixels inside the App. 5. DATA RETENTION We keep technical logs and crash reports only as long as necessary for the purposes described above, and at most 24 months, unless a longer retention period is required by law. 6. CHILDREN'S PRIVACY The App is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it. 7. YOUR RIGHTS UNDER THE EU GDPR If you are located in the European Economic Area, you have the right to: - Access the personal data we hold about you - Request correction or deletion of your data - Object to or restrict processing of your data - Request data portability - Withdraw your consent at any time - Lodge a complaint with your local data protection authority To exercise any of these rights, contact us using the details in Section 10. 8. INTERNATIONAL DATA TRANSFERS Some of our third-party service providers (such as Google or Apple) may process data outside the European Economic Area. In such cases, we rely on Standard Contractual Clauses or other lawful safeguards approved by the European Commission. 9. SECURITY We take reasonable technical and organisational measures to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 10. CONTACT US Gramofoni Oy Rieskalähteentie 70, 20300 Turku Varsinais-Suomi, Finland Email: hany178h@gmail.com Phone: +358 41 488 4320 Website: https://gramofonioy.online 11. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this document. If the changes are material, we will provide a more prominent notice within the App or through our website. Your continued use of the App after a change indicates acceptance of the updated policy.