Date of Revision: June 12, 2025

This Privacy Policy (hereinafter referred to as "this Policy") describes the relevant principles and practices of "GptSolve-Math&Homework Helper" (the "Service") and its affiliates ("GptSolve", "we", "our" or "us") in handling user information.

Please read this Policy carefully before using this Service. Once you use this Service, you will be deemed to have understood and agreed to the contents of this Policy. If you do not agree, please do not access or use this Service.

1. What Information We Collect

When you access or otherwise use the Service, we may collect information from you. The types of information we collect depend on how you use the Service. Please note that we need certain types of information to provide the Service to you. If you do not provide us with such information, you may not be able to access or use certain features of the Service.

The following information describes the extent to which your information may be required and collected:

1.1 Information You Provide

1.1.1 Profile Information

When you register and manage a GptSolve account, we will collect relevant information, including username, e-mails, password of your choice. 

1.1.2 Usage Information

When you upload the pictures from your album, we will collect the data about camera, album, storage and other relevant information to identify the question by OCR.

To provide complete functions, you may be asked to consent to the following:

(1) Camera permissions: used to take pictures of questions;

(2) Storage permissions: used to save the solution results locally;

(3) Network permissions: used to upload pictures and obtain generated results.

All permissions are enabled only after the user's authorization, and the relevant data is only used when necessary and is protected by encryption technology.

1.2 Information collected automatically

When you use GptSolve, we may collect certain device and network connection information, including your IP address, device identifiers, operating system version, part of your system settings (such as language). We may also collect service-related and performance information (such as search record).

1.3 Information Provided by Third Party

We may collect and use information from a third party with your prior consent. Please read agreement and privacy policy of third party carefully. We do not condition your use of the Service on the disclosure of more information than necessary. But your refusal may result the incompleteness of the functions of GptSolve.

2. How We Use Your Information

2.1 We may use information to achieve the following purposes:

(1) To provide and administer the Service to both registered and unregistered users;

(2) To communicate with you, including to inform you about features or aspects of the Service we believe might be of interest to you, and respond to your questions and requests;

(3) To develop the Service by monitoring and analyzing usage across your device;

(4) To promote the development of new programs and services;

(5) To comply with the legal obligations and protect our rights, security, stability, and property, and/or that of you, or other third parties.

(6) To investigate and prevent fraud, safety breaches, and illegal activities.

(7) To respond to the requirements of government or law enforcement authorities.

2.2 We may also use information for any other purposes with your consent, or as permitted by applicable laws.

3.How We Disclose Your Information

We respect and are committed to protecting your personal privacy. We will not disclose, edit or reveal your registration information and non-public content you save in the application except in the following circumstances:

(1) Affiliates: We may disclose information to our affiliates to provide certain functions.

(2) Vendors: We may disclose information to employees, consultants, and other vendors who need access to such information to carry out work or perform services on our behalf.

(3) Service providers: We may disclose certain information to service providers that help us provide and develop the Service (including but not limited to data processing, cloud hosting), but limited to fulfill the purposes described in this Policy.

(4) Safety and Protection of GptSolve and Others: We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to protect or defend GptSolve or other parties (including but not limited to trademark rights, patent rights).

(5) Legal Requirements: We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to comply with any applicable law, governmental requests, judicial proceedings, and other legal or regulatory requirements.

(6) Business Transfers: We may disclose certain information in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

(7) Your User Content: Certain actions you take may be visible to other users of the Service or result in content that is made available to other users of the Service (including but not limited to the use of third-party cloud storage, technical support, payment services).

(8) Other Disclosures with Consent or at Your Direction: We may disclose your information to non-affiliated third parties based on your consent to do so. You may withdraw your consent at any time by contacting us at the email address provided in this Policy.

4. Your Rights and Choices

You may have rights and choices regarding the collection, use, and disclosure of information about you:

(1) Profile information: You may deactivate your account through your account profile page. You may also verify, correct, update, or delete certain of your information through your account profile page. 

(2) Control: Your device settings may allow you to manager our collection and use of certain information, turn off the permissions (including but not limited to file access permissions, camera permissions) at any time. Please note that if you choose to turn off certain permissions, the normal use of some core functions may be affected.

(3) Privary rights: Depending on your jurisdiction, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information and other rights as described in this Policy. You can make such a request by contacting us through using the contact details provided in the section " Contact Information" below.

We will consider and act upon any request in accordance with applicable data protection laws.

5. Data Retention

All user information will be retained for no longer than is necessary for the purposes that are stated in this Policy or that you have authorized, unless in following circumstances:

(1) We may retain information for internal analysis to provide and develop the Service and for other purposes set out in this Policy;

(2) We may retain the aggregated and anonymized information for legitimate and commercial/non-commercial purpose;

(3) We may retain information to comply with any contractual or legal obligations, judicial proceedings, and other legal or regulatory requirements.

6. Data Security

The security of information is very important to us. We implement technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We also regularly conduct security audits and vulnerability scans to ensure the security of our systems. If information is leaked due to system vulnerabilities, we will notify the affected users within 72 hours.

However, please be reminded that no Internet or email transmission is ever fully secure or error-free, we cannot guarantee its absolute security. The Service may always contain links to content provided by third parties we do not control. We are not responsible for the data risk of such third party. And we are not responsible for the risks caused by sensitive information shared by users through public channels.

7. Protection of Child Users

The Service is not designed for minors under 13 years old. You must be at least 13 years old and/or meet the related age requirements of your jurisdiction to use GptSolve. Your shall obtain parental and/or guardian consent if under the age of majority in your jurisdiction. We reserve the right to terminate or suspend the access to our Application once we are aware that you do not meet the age requirement or your parent and/or guardian consent is not given.

8. Regional Regulation

8.1 Residents of the European Economic Area and United Kingdom

GptSolve is the data controller of the personal data we handle under this Policy. Our legal grounds for processing your personal data include contractual commitments, your consent, legitimate interests, and legal compliance. We only collect and use your information necessary for problem-solving (such as answer record). You have the right to lodge a complaint with the relevant supervisory authority. To exercise your GDPR rights, such as access, rectification, erasure, and objection, please contact us at the email address provided in this Policy.

8.2 Residents of Nevada

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to unaffiliated parties.

8.3 Residents of United State 

If GptSolve is adopted by the educational agency or institution stipulated in Family Educational Rights and Privacy Act (FERPA), we will only use and disclose your information in certain circumstances described in FERPA (including but not limited to collect data based on the principle of minimization, encrypts the sensitivity information).

If you are resident of California, we provide detailed information about the categories of personal information and sensitive personal information we collect and disclose for business or commercial purposes under the California Consumer Privacy Act (CCPA). California residents can make requests about their personal information as described in this Policy.

To exercise your CCPA rights, please contact us at the email address provided in this Policy.

9. International Transfer of Information

We may store your information in a secure server located outside of your jurisdiction. We may also transfer your information internationally to achieve one or more of the purposes discribed in the Policy. All storage and international transfer of your information will be conducted in line with the requirements of applicable law.

10. Policy Updates

We may update this policy from time to time in accordance with laws, service functions or operational needs. If there are major changes, we will provide notification methods in accordance with the law. By continuing to use the service, you agree to the updated policy.

11. Contact Information

If you have any questions or suggestions about this Policy, or if you seek to delete your account and associated personal data,please contact: gptsolve-support@support-imf.com