Chat Muse Privacy Policy
This Privacy Policy is designed to inform you about how we handle the information we collect from you when you use our Service. It outlines your privacy rights and the legal protections that are applicable to you. We utilize your personal data to improve and maintain the Service. By using the Service, you are indicating your consent to our collection and utilization of your information as described in this Privacy Policy.
Team Introduction
We are "Chat Muse" from the Chat Muse Team. Any mentions of "our", "us", or "we" in this policy refer to the Chat Muse Team, and any references to "our service" or "app" in this policy are in regard to our app "Chat Muse".
The Purpose of the Policy
We highly prioritize your privacy and are committed to ensuring accountability, fairness, and transparency in our collection and usage of your information. Moreover, we believe it is crucial for you to be aware of your rights concerning the information you may come across here.
Aligned with these principles, this Privacy Policy aims to provide you with clear expectations regarding the collection and utilization of your personal information. We have taken significant efforts to streamline your browsing experience, making it effortless for you to access the information that is most relevant to our relationship with you.
This policy is applicable to both users of our app and individuals who reach out to our customer support function. We kindly request that you carefully review this privacy policy to gain a comprehensive understanding of how we manage your information. By engaging with us through the methods outlined in this privacy policy, such as accessing, downloading, and utilizing any of our apps, you acknowledge that you have thoroughly read and comprehended the entirety of this privacy policy, which pertains to your interactions with us.
The Outline of the Policy
Collection of Personal Data and Method
Purpose of Data Collection
How we Use your Information
How we Secure your Personal Information
Data Retention
Rights
Links to Other Sites
Childen’s Privacy
Changes of Privacy Policy
Contact
1.Collection of Data and Method
When you access the service using a mobile device, we may collect certain information automatically. This includes, but is not limited to, the platform associated with your account, the specific type of mobile device you utilize, the unique ID of your mobile device, the IP address assigned to your mobile device, your mobile operating system, and the type of mobile Internet browser you use. Rest assured that we gather this information solely for the purposes outlined in our privacy policy.
In order to enhance your app experience, we have integrated data analytics tools. Please note that these tools do not collect any personal user data and are solely used for CRASH targeting and AB-testing of new features and designs. The information collected includes device information (such as screen size, OEM name, and model), device system information (including OS name, version, build, system language, and carrier country), and application information (such as app name, build, version number, SDK name, and SDK version). The purpose of gathering this information is to ensure the security and smooth operation of our app, as well as to conduct internal analytics and generate reports. We are committed to safeguarding your privacy and maintaining the confidentiality of your personal data.
The app may handle your personal data for the specific purposes outlined in this Privacy Policy. The personal data collected and utilized by our service include the following: phone number/email address, which we receive when you contact us, as well as identifiers for advertisers (IDFA - Identifier for Advertisers) and identifiers for vendors/developers (IDVF - Identifier for Vendors) associated with your mobile device when accessing our services. Additionally, we may also collect and process your Internet Protocol Address (IP Address). We assure you that the handling of your personal data is conducted in a professional manner, adhering to applicable privacy regulations and with a strong commitment to data protection and security.
In certain situations, we may request specific permissions from you to ensure the proper functioning of our app. While you have the option to opt-out at any time, please be aware that denying these permissions may cause our app to not work as intended. The permissions we may request include:
Device ID & call information：read phone status and identity
Wi-Fi connection information：view Wi-Fi connections
Others
receive data from Internet
full network access
view network connections
run at startup
2.Purpose of Data Collection
We gather information for diverse purposes, all with the aim of enhancing your experience with our service. Primarily, we collect information to ensure the smooth operation and optimal performance of our service, guaranteeing its efficiency and effectiveness. Furthermore, we may utilize the information to engage with you, providing updates, addressing inquiries, and resolving any concerns you may have. Analysis of the collected data aids us in understanding how our service is utilized, enabling us to enhance and optimize its features. Lastly, the data collected assists us in promptly and efficiently managing and fulfilling your requests.
We want to emphasize that we handle your information with the utmost care and adhere to our privacy policies. We are committed to maintaining the confidentiality of your information and, with the exception of what is outlined in this Privacy Policy, we do not disclose it to any third parties. Your privacy and data security are of paramount importance to us.
3.How we Use your Information
3.1 Information Disclosure
At our core, we prioritize the confidentiality of all Personal Data, except as allowed or mandated by law. There are circumstances where disclosure of Your Personal Data may be necessary, which include:
Law enforcement: In specific situations, we may be compelled to disclose Your Personal Data as mandated by law or in response to a valid request from a public authority, such as a court.
Company changes: If the Company undergoes an acquisition, merger, or asset sale, Your Personal Data may be transferred. Prior to the transfer, we will notify you, and your Personal Data will be subject to a distinct privacy policy.
Other legal requirements: The Company may disclose Your Personal Data when it believes such action is necessary to comply with legal obligations, safeguard the personal safety of Service users or the public, protect and defend the rights or property of the Company, mitigate legal liability, or prevent and investigate potential misconduct related to the Service.
We are committed to adhering to applicable privacy laws and regulations, and we prioritize the confidentiality and security of Your Personal Data. We prioritize the security of your personal data and take necessary measures to protect it during transmission. We use HTTPS encryption to securely transmit your information. Additionally, we anonymize user data to ensure it cannot be associated with specific user identities.
3.2 Analytic
To enhance the user experience, we utilize third-party services, such as Google Analytics, to analyze the usage of our Services. These third parties collect information from you solely for the purpose of improving our Services. Google Analytics, a web analytics service provided by Google, tracks and provides reports on website traffic. Our primary use of Google Analytics is to gather data from you for monitoring and analyzing the utilization of our Service.
You have the option to adjust the settings on your mobile device to opt out of specific features of Google Analytics, such as your device advertising settings. For guidance, please refer to the instructions outlined in Google's Privacy Policy: Google Privacy Policy.
For more detailed information regarding privacy practices, we encourage you to visit the Google Privacy & Terms page: Google Privacy & Terms.
3.3 Advertising (Google ads)
Google Ads, a product of Google Inc., is utilized for advertising purposes.
If you wish to opt-out of the Google Ads service, you can follow the instructions provided by Google: Opting out of Google Ads.
For more details on how Google utilizes the collected information, please refer to the "How Google uses data when you use our partners' sites or app" page: Google's Data Usage in Partner Sites. Additionally, you can review Google's Privacy Policy for comprehensive information: Google Privacy Policy.
4. Data Security
The security of your information is of utmost importance to us. We adhere to industry-standard practices to protect the Personal Data you provide to us, both during transmission and at rest. However, it is important to note that no method of electronic transmission or storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security when transmitted to our apps or customer service function. Any transmission of data is done at your own risk.
To maintain the security of your information, we implement strict procedures and utilize security features to prevent unauthorized access. If you have any concerns about the security of our App or the handling of your personal information, please do not hesitate to contact us at liumingkinselatan@gmail.com. We are committed to addressing your inquiries and ensuring the protection of your data.
5. Data Retention
We retain your personal information only for as long as it is necessary for the purposes for which it was processed. The specific duration of retention varies based on the purposes for collecting and using the personal information, as well as our compliance with applicable laws and the establishment, exercise, or defense of our legal rights. We ensure that personal information is not retained beyond the necessary timeframe.
6. Rights
You possess specific rights concerning your personal information. Should you desire additional information or wish to exercise any of these rights, please reach out to us via email at If you have any questions about this Privacy Policy, please contact us at liumingkinselatan@gmail.com. Outlined below are the rights available to you:
• Access: You have the right to access any personal information we hold about you. You can request a copy of your personal information, confirmation of its use by us, details of how and why it is being used, and information about the safeguards in place if your information is transferred outside the European Economic Area (EEA).
• Update: You have the right to request the updating or correction of any outdated or incorrect personal information we hold about you.
• Erasure: You have the right to request the deletion of any personal information we hold about you in certain specific circumstances. For more information about these specific circumstances, please contact us using the details provided in section 10.
We will inform other recipients of your personal information about your request unless it is impossible or requires disproportionate effort. If you would like to know who these recipients are, please contact us using the details provided in section 10.
• Restriction: You have the right to request the limitation of our processing of your personal information in specific circumstances. For further information about these circumstances, please contact us using the details provided in section 10. We will communicate your request to other recipients of your personal information unless it is impossible or involves disproportionate effort. If you would like to know who these recipients are, please contact us using the contact details in section 10.
• Data Portability: You have the right to request the transfer of your personal information to a third-party service provider. This right applies only when we process your personal information based on your consent or for the performance of a contract, and where our processing is carried out by automated means.
• Objection: You have the right to object to our processing of your personal information based on our legitimate interests or the legitimate interests of another party. We will assess any valid objections and provide a response within a reasonable timeframe. Please note that certain exceptions may apply, such as if we are required to continue using the information to comply with our legal obligations or establish, exercise, or defend legal claims.
If an exception applies, we will inform you when responding to your request. Before responding to any request, we may require you to provide information necessary to confirm your identity.
7. Links to Other Sites
Our application may include links to third-party websites that may be of interest to our users. Please note that these websites have their own privacy policies that are separate and independent from ours. We assume no responsibility or liability for the content or activities of these linked websites. It is your responsibility to review and comply with the applicable privacy policy of any third-party website you visit. Our inclusion of these links does not imply endorsement or approval of the linked website or its content. Below are the privacy policy URLs of some third-party websites and social media services we may work with:
Google Admob & Firebase
https://policies.google.com/privacy
Adjust
https://www.adjust.com/terms/privacy-policy/
Max&Applovin
https://www.applovin.com/privacy/
Inmobi
https://www.inmobi.com/privacy-policy
Pangle
https://www.pangleglobal.com/zh/privacy/partner-en
https://www.facebook.com/privacy/policy
Vungle
https://vungle.com/privacy/
Unity
https://unity3d.com/legal/privacy-policy
8. Children’s Privacy
To purchase our products or services, you must be at least 14 years old. Our services are not intended for children under this age, and we do not knowingly collect personal information from anyone under 14. If we discover that we have unintentionally collected personal information from individuals under 14 through our apps or any other means, we will promptly delete that information.
9. Changes to our Privacy Policy
We reserve the right to update our privacy policy periodically. Any future changes to our privacy policy will be provided to you through the privacy policy section within our app. We recommend checking the privacy policy regularly to stay informed about any updates or modifications.
10. Contact
If you have any questions about this Privacy Policy, please contact us at liumingkinselatan@gmail.com
Updated at 2023-05-30