In an age of smart navigation and real-time traffic alerts, keeping your GPS system updated is no longer a luxury—it’s a necessity. Whether you're commuting daily or planning a road trip, up-to-date maps can mean the difference between arriving on time or getting stuck in detours. Jensen, known for its multimedia systems and in-dash navigation units, offers GPS solutions integrated into head units commonly found in cars, trucks, and RVs. While Jensen GPS units are designed to be user-friendly, many users find themselves unsure about how to perform updates.
If you own a Jensen GPS-enabled device, this comprehensive guide will walk you through how to update it correctly, what tools you need, and why it's crucial to keep your maps and software current.
Jensen produces several in-dash multimedia receivers and navigation systems, often used in aftermarket installations. Some of the most popular models include:
Jensen VX7020
Jensen VX7022
Jensen VX4014
Jensen CAR710W
Jensen CDR7011
Jensen RV-specific GPS units
Most of these models use navigation software from companies like Naviextras or iGO Navigation, which provide the map data and update tools. The process of updating generally involves using your computer to download the update, transferring it via USB or SD card, and then installing it into your Jensen head unit.
Knowing which software powers your system is key, as it will determine the update method and tools required.
Map updates are not just about new roads. Here are a few reasons why updating regularly is important:
Road Changes: Streets get renamed, highways get re-routed, and new intersections appear. Outdated maps can mislead your GPS.
Point of Interest (POI) Updates: New gas stations, hotels, restaurants, and landmarks are added, while old ones shut down.
Improved Routing Algorithms: Updates often improve route efficiency and ETA accuracy.
Software Fixes and Enhancements: Performance issues, bugs, and minor system glitches are often resolved in newer firmware or navigation software versions.
Safety: An up-to-date system reduces the chance of last-minute detours or unsafe reroutes.
Before you begin updating your Jensen GPS unit, gather the following:
A USB flash drive or SD card (depending on your unit) with at least 8GB of free space
Access to a Windows or Mac computer with internet
Navigation software name (usually found in the settings or user manual)
Your Jensen GPS unit installed and functioning properly
Optional: Your user manual for model-specific steps
It’s also a good idea to fully charge your car battery or have the engine running during installation to avoid any power interruptions.
Most Jensen GPS units rely on either iGO Navigation or Naviextras as their core software. You can confirm this by:
Checking the splash screen when the GPS starts
Going to the “About” or “System Info” section in the settings menu
Referring to the user manual
Once you know the software powering your unit, you can proceed with the update using the respective platform.
Before updating, always back up your current navigation data. This can be done through your SD card or USB flash drive. In rare cases, an update may fail or corrupt data, so a backup ensures you can revert if necessary.
Insert your SD card or USB drive into your GPS unit and use the system’s menu to export or save the current system data. If your device automatically creates a backup file when exporting update content, you’re covered.
Once your backup is complete and you’ve confirmed your navigation software, you can begin the update. Here’s the general flow:
Connect Storage Device to GPS Unit
Insert your USB drive or SD card into the designated port on your Jensen GPS unit. Navigate to the update or system settings and select the option to prepare the device for update. The unit will export a fingerprint file or system profile to the storage device, which contains all the necessary data for the update tool to recognize your device.
Transfer to Computer
Remove the USB or SD card and insert it into your computer. Install the update software (usually Naviextras Toolbox or a brand-specific manager). The software will scan the fingerprint file and identify available updates for your specific device and region.
Download the Update
Select the map updates or software patches available for your device. Depending on your model, you may get free updates within a limited time frame after purchase (often referred to as a "free map update period"). After this period, updates may require payment.
Once selected, the updates will download to your computer and then transfer to the storage device.
Reinsert Storage Device into GPS
Safely eject the USB or SD card and plug it back into the Jensen unit. Turn on your vehicle’s ignition, and the system should detect the update files automatically. Follow the on-screen prompts to install the updates. Be patient during this step, as installation may take several minutes.
Restart and Verify
Once the update is complete, restart your system. Navigate to the map or system settings and verify the new version has been successfully installed. You can now enjoy the most recent maps, updated POIs, and improved navigation performance.
Don’t Interrupt the Process: Do not remove the storage device or turn off your vehicle during installation. Doing so could corrupt the system.
Use Reliable Devices: Avoid using cheap or counterfeit USB drives or SD cards, as they may cause errors during transfer.
Free Update Period: Check your model’s documentation to see if you're eligible for free updates shortly after purchase.
Keep Software Updated: Make sure the Naviextras Toolbox (or any update software) is also the latest version before starting.
Internet Speed Matters: Map downloads can be large, so ensure you're connected to a stable and fast internet connection.
Device Not Recognized
Ensure you exported the fingerprint file correctly and that your storage device is in a supported format (usually FAT32). Try using a different USB port or SD card slot on your computer.
Update Installation Fails
This could be due to corrupted files or insufficient power during installation. Try downloading the update again and repeat the process. If the issue persists, check with Jensen support.
No Update Found
Sometimes, the system will report no update available, especially if the map update window has expired. You may need to purchase an update or confirm you're using the correct software.
Updating your Jensen GPS is a key step toward maintaining safe, efficient, and hassle-free travel. While the process may seem technical at first, it becomes straightforward once you’ve done it once. Most of the process revolves around using a computer to download updates and then transferring them to your GPS unit using a USB or SD card.
Whether you're exploring new routes or navigating familiar roads, having the latest maps and GPS software ensures a smoother experience. So, take a little time, follow the steps, and keep your Jensen system running at its best.