To verify your USAA identity, you can use the official portal: go to usaa.com/verify. This process helps protect your account from unauthorized access and ensures that only the rightful account holder manages sensitive information.
Go to usaa.com/verify
Open your web browser and go to usaa.com/verify in the address bar.
Log In to Your Account
Use your USAA username and password to sign in.
Get Your Verification Code
A one-time verification code will be sent to your registered mobile number or email address.
Enter this code on the verification screen.
Complete Additional Security Steps
If prompted, answer any additional security questions or confirm other account details.
Some situations may require uploading a photo ID or using the mobile app for further verification.
Access Your Account
Once verification is complete, you’ll have full access to your USAA account and services.
Phone Verification:
If you can’t verify online, you may call USAA member services. A representative may ask for personal details and could send a one-time code to your email or phone for you to enter.
In-Person Verification (if requested):
In some cases, USAA may require you to verify your identity at a participating UPS Store. Bring a valid photo ID for this process.
To protect your account and comply with federal regulations.
No, this step is mandatory for your account's security.
Usually under 2 minutes if your contact details are up to date.
You can request a new code. Multiple failures may temporarily lock your account.
USAA’s member support is available by phone, live chat, and secure messaging.