G4S iCONNECT("us", "we", or "our") operates the mobile application (the "Service").
Eruna Technology LLP built the G4S iCONNECT as a Free app. This SERVICE is provided by Eruna Technology LLP at no cost and is intended for use as is.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at G4S iCONNECT unless otherwise defined in this Privacy Policy.
Scope of Privacy Policy
When you use are an employee of G4S, you give us some information voluntarily. This includes your name, age, gender, family details, bank account number, Aadhar number, PAN card number, phone number etc. Further when you use any of our IT applications, you allow us to collect and use information related to your location.
We know that you trust us with your information. We understand this is a big responsibility and work hard to protect your information and ensure that the same is used only for the purposes intended.
Privacy Policy
This Policy applies to all G4S India employees, contractors, vendors, interns, associates, customers and business partners who receive personal information from G4S, who have access to personal information collected or processed by G4S, or who provide information to G4S, regardless of geographic location.
All employees of G4S India are expected to support the privacy policy and principles when they collect and / or handle personal information, or are involved in the process of maintaining or disposing of personal information. This policy provides the information to successfully meet the organization’s commitment towards data privacy. All partner firms and any Third-Party working with or for G4S India, and who have or may have access to personal information, will be expected to have read, understand and comply with this policy. No Third Party may access personal information held by the organization without having first entered into a confidentiality agreement.
Background location:
The attendance marking feature uses the background location only during duty hours. Once a G4S employee (user) has marked IN attendance background location access will be started until he marks OUT attendance at the end of his shift for the day. The system uses the background geo-location for attendance marking accuracy. Also when the employee press the SOS button, to improve the safety of the employees, background location data is used by the operation quick response team to locate and dispatch an employee nearby to the site where there is a need during an emergency. Background location is mainly used to track an employee working nearby to the site where there is an emergency.
1.0 Information Collection and Use.
Personal information may be collected online or offline. Regardless of the collection method, the same privacy protection shall apply to all personal information.
· Personal information shall not be collected unless either of the following is fulfilled:
o collection is necessary for the performance of a job/contract to which the candidate is a party
o collection is necessary for compliance with the organizations legal obligation;
o collection is necessary in order to protect the vital interests of the candidate; or
o collection is necessary for the performance of a task carried out in the public interest
o collection is necessary for the performance of a task/process/application by the employee
· Employees shall not be liable to provide more personal information than is necessary
· Collection of personal information shall be avoided or limited when reasonably possible.
· Personal information shall be de-identified when the purposes of data collection can be achieved without personally identifiable information, at reasonable cost.
· When using vendors to collect personal information on the behalf of G4S, it shall ensure that the vendors comply with the privacy requirements of G4S as defined in this Policy.
· G4S shall at minimum, annually review and monitor the information collected, the consent obtained and the notice / SoW / contract agreement identifying the purpose.
· G4S shall review the privacy policies and collection methods of Third-Parties before accepting personal information from Third-Party data sources.
1.1 Use, Retention and Disposal
• Personal information shall be retained for as long as necessary for business purposes identified in the notice / SoW / contract agreements at the time of collection or subsequently authorized
• When the use of personal information is no longer necessary for business purposes, a method shall be in place to ensure that the information is destroyed in a manner sufficient to prevent unauthorized access or is de-identified in a manner sufficient to make the data non-personally identifiable.
• Personal information shall be erased if their storage violates any of the data protection rules or if knowledge of the data is no longer required by G4S.
• Additionally, G4S has the right to retain the personnel information for legal and regulatory purpose and as per applicable data privacy laws.
1.2 Access
G4S shall establish a mechanism to enable and facilitate the exercise of an individual’s rights of access, blockage, erasure, opposition, rectification, and giving notice of inappropriate exposure of personal information.
• Individuals covered shall be entitled to obtain the details about their own personal information upon a request made and set forth in writing. G4S shall provide its response to a request within 72 hours of receipt of written request.
• The individuals covered shall have the right to require G4S to correct or supplement erroneous, misleading, outdated, or incomplete personal information.
• Personal information of individuals covered may be disclosed to the Third Parties / partner firms for reasons consistent with the purposes identified in the notice / SoW / contract agreements or other purposes authorized by law.
• G4S shall only notify the individuals affected prior to disclosing personal information to Third Parties / partner firms for only purposes not previously identified in the policies / SoW / contract of employment agreements.
• G4S shall communicate the privacy practices, procedures and the requirements for data privacy and protection to the Third Parties / partner firms.
• The Third Parties shall sign a NDA (Non-Disclosure Agreement) with G4S before any personal information is disclosed to the Third Parties partner firms. The NDA shall include the terms on non-disclosure of customer information.
1.3 Type of Personal Information
G4S shall have the right to collect the following information in whole or in part for the performance of task/contract. This list is not exhaustive and G4S may further add/edit/delete the kind of information required without a separate information to the individual:
o Name
o Date of Birth
o Education details
o Previous employment & residential details
o Identity documents
o Family member details
o Previous social security benefit details
o Antecedent and background verification
o Location during working hours
o Medical history & condition
o Bank account & related information
o Telephone number
o Permanent and current address
1.4 Dispute Escalation and Recourse
G4S shall define an escalation process up to the executive management, legal counsel, and the board based on type and/or severity of the privacy incident/breach.
• It shall define a process to register all the incidents/complaints and queries related to data privacy
• G4S shall perform a periodic review of all the complaints related to data privacy to ensure that all the complaints are resolved in a timely manner and resolutions are documented and communicated to the individuals covered.
• An escalation process for unresolved complaints and disputes shall be designed and documented.
• All employees will have to adhere to the sharing of required information with the company. Not doing so will result in consequences in proportion to the impact on the affected task/process.
1.5 Dispute Resolution and Escalation Process for Employees
Employees with inquiries or complaints about the processing of their personal information shall first discuss the matter with their immediate supervisor. If the employee does not wish to raise an inquiry or complaint with an immediate manager, or if the manager and employee are unable to reach a satisfactory resolution of the issues raised, the employee shall bring the issue to the attention of the Hub HR Head.
1.6 Dispute Resolution and Escalation Process for Customer / Third Party Customers
Third Party with inquiries or complaints about the processing of their personal information shall bring the matter to the attention of the Hub HR Head in writing. Any disputes concerning the processing of the personal information of non-employees shall be resolved through arbitration.
1.7 Compliance Review
Compliance / Legal Team shall conduct an internal audit annually (at minimum) to ensure compliance with the established privacy policies and applicable laws.
• The internal audit shall consist of the review of the following:
o personal information collected from individuals covered;
o the purposes of the data collection and processing;
o the actual uses of the data;
o the existence and scope of any candidate consents to such activities;
o any legal obligations regarding the collection and processing of such data, and
o the scope, sufficiency, and implementation status of security measures.
• The Privacy Review team shall document all the instances of non-compliance with privacy policies and procedures and report the same with the Privacy Management committee.
• Any changes made to the policies shall be communicated to all the employees, through the Pocket HR/iConnect
G4S iCONNECT uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
G4S iCONNECT will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
This app has access to:
<uses-permission ACCESS_COARSE_LOCATION" />
<uses-permission ACCESS_FINE_LOCATION" />
<uses-permission CALL_PHONE" />
<uses-permission ACCESS_BACKGROUND_LOCATION" />
<uses-permission REQUEST_IGNORE_BATTERY_OPTIMIZATIONS" />
The current location of the person is used to make sure the employee is marking attendance, alerts, etc from the work location
approximate location (network-based)
precise location (GPS and network-based)
Background location
The system uses geo-location for attendance marking accuracy. Also when the employee press the SOS button, to improve the safety of the employees, background location data is used by the operation quick response team to locate and dispatch an employee nearby to the site where there is a need during an emergency.
Camera
for face recognition
QR code scanning
Call
To call G4S iCONNECT customer care
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
By email:epostingsheet@gmail.com
By phone number: 91+ 8884677678